Software support analyst Work, Jobs in Silchester, Ham (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
8d
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
14d
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Programmer Analyst
CSM Consulting Services Ltd —Slough
- From £32,000 a year
- Full-time
- SQL
- AWS
- Analysis skills
- Work from home
- Language training provided
Quick apply
1d
IT Service Desk Analyst
Unitemps Surrey —Guildford
- £17.13 an hour
- Temporary
- Hybrid work
- In-person
- Annual leave
Quick apply
4d
IT Compliance Analyst
UK Atomic Energy Authority —Culham
- £48,290 a year
- Full-time
- Hybrid work
- PMP
- Annual leave
Quick apply
Oracle Database and Application Support
NECSWS —Bracknell
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
2d
Data Scientist
Gamma —Newbury
- Full-time
- Machine learning
- Annual leave
Quick apply
Data Scientist
BAE Systems —Frimley
- Hybrid work
- Machine learning
- APIs
- Communication skills
Pricing Analyst
Allianz —Guildford
- £41,000 - £43,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Machine learning
- AI
- Employee discount
6d
Foundation Pricing Analyst
Allianz —Guildford
- £37,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Machine learning
- AI
- Employee discount
6d
Data Scientist
Pragma —Newbury
- Machine learning
- Annual leave
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
Compliance Officer – Junior Analyst
Stevens & Bolton —Guildford
- Computer literacy
- Research
- Computer skills
Finance Analyst - IT
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Analysis skills
- IT
Associate Business Analyst
FootfallCam —Guildford
- £1,800 - £2,100 a month
- Full-time
- Spanish
- English
- Organisational skills
- Annual leave
Quick apply
11d
Graduate Customer Support Analyst
IDBS —Woking
- Full-time
- AWS
- Continuous improvement
- Mentoring
Senior Cloud Billing Analyst
Softcat —Marlow
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Flexible schedule
UKI Finance Analyst
Lenovo —Farnborough
- Full-time
- Bachelor's degree
- Communication skills
- Free parking
- Life insurance

I want to receive the latest job alerts for software support analyst in silchester, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software support analyst jobs near silchester, ham

Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
8 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

software support analyst jobs in silchester, ham

Service Desk Analyst

Service Desk Support Analyst

Software Support Consultant (Finance)

IT Support Technician

Programmer Analyst

IT Service Desk Analyst

IT Compliance Analyst

Oracle Database and Application Support

Data Scientist

Data Scientist

Pricing Analyst

Foundation Pricing Analyst

Data Scientist

Associate Monitoring Analyst

Compliance Officer – Junior Analyst

Finance Analyst - IT

Associate Business Analyst

Graduate Customer Support Analyst

Senior Cloud Billing Analyst

UKI Finance Analyst

I want to receive the latest job alerts for software support analyst in silchester, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected