Medical device Work, Jobs in Remote (with Salaries)

Technical Support Specialist
Routeware, Inc. —Remote
- £28,000 - £30,000 a year
- Full-time
- Remote
- Analysis skills
- Communication skills
- Sick pay
Quick apply
2d
Medical Writer
Clario —Remote
- Full-time
- Remote
- Microsoft Word
- Doctoral degree
- Master's degree
- Annual leave
10d
Medical Device Expert- IVD (In Vitro Diagnostic)
BSI —Remote
- £63,400 - £74,500 a year
- Full-time
- Remote
- Bachelor's degree
- Travel
- Leadership
1h
Principal Medical Writer - Publications
サイネオス・ヘルス —Remote
- Remote
- English
- Travel
- Mentoring
Quality Assurance Specialist (Bilingual)
Perseus Group Software Ltd —Remote
- £40,500 - £49,500 a year
- Full-time
- Remote
- English
- Organisational skills
- Communication skills
- Profit sharing
- Employee stock purchase plan
Quick apply
2d
Business Development Manager - Medical Services
SGS —Field Based
- From £65,000 a year
- Full-time
- Sales
- Business development
- Travel
- Annual leave
Quick apply
3d
Clinical Manager
Cochlear Ltd —Remote
- Full-time
- Salesforce
- English
- Master's degree
- Flexible schedule
- Life insurance
1d
Senior Manager, Global IT Infrastructure
Zoll Medical Corporation —Remote
- Remote
- Computer Science
- Engineering
- Bachelor's degree
Head of Regulatory Affairs (Chorley - Remote/ Hybrid)
Vernacare International Ltd —Remote
- Remote
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Expert Auditor - £71,835 - £81,090 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Remote
- £71,835 - £81,090 a year
- Full-time
- Remote
- Presentation skills
- No degree
- Travel
- Annual leave
- Sick pay
3d
Staff Software Engineer, Middleware, Autonomy
Rivian —Remote
- Full-time
- Computer Science
- Engineering
- Master's degree
Bank Mobile Research Nurse - Oxford/Reading/Basingstoke – Adult Nurse
WEP Clinical —Remote
- £1 an hour
- Remote
- Nursing
- Care experience
- BLS Certification
- Flexible schedule
EU Business Development Director - Commercial Leadership | GMP Labs
Thermo Fisher Scientific —Remote
- 8 hour shift
- Remote
- CRM software
- Microsoft Office
- Master's degree
Account Manager, Channel Success
Patch My PC —Remote
- £35,000 - £50,000 a year
- Full-time
- Remote
- Organisational skills
- Annual leave
- Gym membership
Quick apply
7d
Business Development Manager UK South
Enovis —Remote
- Full-time
- Bachelor's degree
- No degree
- Travel
Consultant - Veeva PromoMats
Veeva Systems —Remote
- Full-time
- Remote
- PMP
- English
- Bachelor's degree
- Work from home
Regional Sales Director - EMEA (DACH)
SpyCloud —Remote
- £91,020 - £118,400 a year
- Full-time
- Remote
- Bachelor's degree
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Senior Full Stack Developer (.NET)
iQ HealthTech —Remote
- £60,000 - £70,000 a year
- Full-time
- Remote
- English
- Software development
- AI
- Health & wellbeing programme
- Work from home
Quick apply
15h
Product Manager - Enteral Products
GBUK Ltd —Remote
- From £30,000 a year
- Full-time
- Remote
- Continuous improvement
- Product management
- Free parking
- Health & wellbeing programme
Quick apply
14d
Sr. Exploit Developer (Cheltenham, UK)
VulnCheck —Remote
- Remote
- Master's degree
- Software development
- Annual leave
Quick apply

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medical device jobs near remote

Technical Support Specialist

Routeware, Inc. -
Remote

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
2 days ago

Benefits

Company pension
Sick pay

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
Analysis skills
Zendesk
Mobile device management
Technical writing
Customer support
Customer interaction
Communication skills
Help desk

Full job description

About Routeware, Inc.

Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.

Based in Austin, TX, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Our Mission:

Transform waste collection to drive a better future for generations to come.

Our Values:

Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

POSITION OVERVIEW

As a Tier 1 Technical Support Specialist, you'll be the first point of contact for our customers and an integral part of a dynamic, close-knit support team. You'll own customer issues from first contact through to resolution, troubleshooting software and hardware problems across our product suite and escalating to specialist teams where needed.

This is a customer-facing role: you'll interact directly with customers by phone and email every day, so confidence, empathy, and clear communication are just as important as your technical troubleshooting skills.

RESPONSIBILITIES & DUTIES

Act as the first point of contact for customer support calls and tickets, managing your queue effectively
Take ownership of reported issues and see them through to resolution
Research, diagnose, and troubleshoot software and hardware issues, identifying and implementing solutions
Escalate unresolved or complex issues to the appropriate internal teams with clear, well-documented handovers
Prioritise and manage multiple tasks and competing demands at once
Create and contribute to user documentation and the internal knowledge base
Carry out device configuration and preparation
Collaborate across multiple projects and communicate effectively with customers, vendors, and internal stakeholders
Adapt to change, delays, and unexpected events with a calm, solutions-focused approach
Participate in an after-hours support rota on a rotating schedule
Perform other related duties as assigned

QUALIFICATIONS

Proven experience in a customer-facing technical support or helpdesk role
Strong troubleshooting and analytical skills, with a methodical approach to problem-solving
Excellent written and verbal communication skills
Experience with Android and Windows operating systems
Ability to prioritise and stay organised in a fast-paced environment

DESIRED

Experience with SQL and basic SQL Server administration
Experience with Salesforce and/or Zendesk (or similar CRM/ticketing platforms)
Experience with device management (MDM) tools
Familiarity with the waste, recycling, fleet, or logistics industries

BENEFITS

25 days' holiday, plus 8 public holidays and 2 floating holidays
Sick pay
Company Health Benefits
Contributory pension scheme
Fully remote working (UK-based)

Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

The pay range for this role is:
28,000 - 30,000 GBP per year(Remote)

Quick apply

Refine Your Search

medical device jobs in remote

Technical Support Specialist

Medical Writer

Medical Device Expert- IVD (In Vitro Diagnostic)

Principal Medical Writer - Publications

Quality Assurance Specialist (Bilingual)

Business Development Manager - Medical Services

Clinical Manager

Senior Manager, Global IT Infrastructure

Head of Regulatory Affairs (Chorley - Remote/ Hybrid)

Expert Auditor - £71,835 - £81,090 p.a. + benefits

Staff Software Engineer, Middleware, Autonomy

Bank Mobile Research Nurse - Oxford/Reading/Basingstoke – Adult Nurse

EU Business Development Director - Commercial Leadership | GMP Labs

Account Manager, Channel Success

Business Development Manager UK South

Consultant - Veeva PromoMats

Regional Sales Director - EMEA (DACH)

Senior Full Stack Developer (.NET)

Product Manager - Enteral Products

Sr. Exploit Developer (Cheltenham, UK)

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