Customer service advisor Work, Jobs in Upper Meon Valley, Ham (with Salaries)

Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- CRM software
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Service Assistant
Blake's Kitchen —Clanfield
- £12.90 an hour
- Part-time
- Bar
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
8h
Customer Service Advisor
Olleco —Southampton
- £27,497.60 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
9h
Customer Service Advisor
Unum Group —Basingstoke
- £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
12d
Customer Representative - Alton
Nationwide Building Society —Alton
- From £26,500 a year
- Part-time
- Banking
6d
Customer Service Advisor
Test Valley Borough Council —Andover
- £27,424.56 - £29,056.08 a year
- Temporary
- Bilingual
- Customer service
- English
Quick apply
14h
Customer Service Representative - Basingstoke
Diligenta —Basingstoke
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor - Maternity Cover
Collard Group Ltd —Andover
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14h
Customer Service Advisor
Teemill —East Cowes
- Full-time
- Sales
- Customer service
- AI
Customer Care Assistant
Regency Living —Fareham
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Service Assistant
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Temporary
- Organisational skills
- Communication skills
Quick apply
1d
Call Centre Assistant/ Administrator
Specsavers —Petersfield
- £8.20 - £12.91 an hour
- Part-time
- Microsoft Office
- Data entry
- Communication skills
- Employee discount
- Sick pay
Customer Service Representative
Motohaus Powersports Limited —Hook
- £25,420 - £27,000 a year
- Full-time
- AI
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Customer Services Advisor
Rapid Repair Network Limited —Lyndhurst
- £25,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
Quick apply
6d
Customer Service Representative
Curium Pharma —Portsmouth
- Customer service
- Analysis skills
- Organisational skills
Customer Representative - Farnham
Nationwide Building Society —Farnham
- From £26,500 a year
- Full-time
- Banking
7d
Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
14d
Full Time Night Shifts Customer Service Assistant
Game Nation —Fareham
- £12.71 - £13.21 an hour
- Overtime
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Free parking
9d
Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply

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Customer Services Advisor

Portsmouth Water -
Havant

Quick apply

Job details

£26,458 - £32,401 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Data entry
Customer interaction

Full job description

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

Portsmouth Water are looking for Customer Services Advisors to join the team.

We are passionate about delivering exceptional levels of Customer Service and are looking for candidates who share this desire. The role involves serving customers over the phone and in writing, responding to requests such as customer moves, processing payments and billing queries. The successful individual will always work in line with our values of Excellence, Future Focus and Integrity.
If successful in your application, you will be joining a forward-thinking team which really places the customer at the heart of everything we do. You will have the opportunity to get involved in wider business activities, such as volunteering at community events, helping at the annual science fair and raising money for WaterAid. You will have the opportunity to influence and shape our service offering to customers and develop your own personal skills.

What will you be doing?
Key Responsibilities

Use CRM system to process inbound customer contact which could be received via phone, email, letter, customer portal, live chat or any other channels the business makes available to customers
Resolving queries at first point of contact
Data entry accuracy customer details, recording of complaints, account changes
Processing of some reporting credit lists, old bank details etc
Processing technician job results ensuring customer is kept up to date and account updated as required
Managing tariffs Social Tariff and WaterSure
Listening to customers, understanding their needs and providing tailored solutions
Undertaking administration tasks

What do you need?
Skills, Qualifications & Competencies

A passion for delivering excellent customer service
A positive attitude with a passion for helping others
Strong problem-solving skills and attention to detail
An excellent communicator
Ability to work under pressure and multitask
Confident using Microsoft office
Experience of working in a call centre environment
Experience of working in a busy customer facing environment

If you are successful for the role, you will be required to undergo Baseline Personnel Security Standard (BPSS) pre-employment checks that will include a basic disclosure check. Depending on the role, you may also be required to go through the national security vetting process for either a CTC or SC clearance check. Any offer of employment is conditional upon completion and receipt of satisfactory checks.

We recognise people want to work in a variety of different ways, and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.

Please note, we may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.
Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.

Due to the high volume of applications we may receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.

What can Portsmouth Water offer you?

At Portsmouth Water, we believe in rewarding our people. Here’s just a taste of what’s waiting for you when you join the team:

Holidays Made Better
Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore.

A Pension That Works for You
We’ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.

Performance Pays Off
You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance because when we succeed together, you should benefit too.

Family Comes First
Whether you’re welcoming a new arrival through birth or adoption, we’ve got your back with enhanced maternity, paternity, and adoption leave and pay.

Social Events

All expenses covered summer and winter social events

Peace of Mind, Always
Our life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens.

Comprehensive Wellbeing Support

Whether you need confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme, or physical health support via our Virtual GP service (available 8am10pm, 7 days a week for you and your immediate family), help is always close at hand with the HealthHero app.

PW Perks Treat Yourself!
Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:

Electric Vehicle Scheme (after 1 year)
Cycle to Work Scheme
Health Cash Plan
and so much more!

Quick apply

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customer service advisor jobs in upper meon valley, ham

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