Survey manager Work, Jobs in Gosforth, Twr (with Salaries)

Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Mercedes-Benz Business Manager
Sytner —Sunderland
- Weekend availability
- Communication skills
Associate Project Manager - Onshore Wind
Vattenfall —Hexham
- Full-time
- Hybrid work
- English
- Project management
- Travel
Quick apply
Advisory Project Manager
Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) —Seaton Delaval
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Contracts
- Communication skills
2d
Account Manager
Vadella —Wallsend
- Hybrid work
- CRM software
- Business development
- IT
- Free parking
- Employee discount
Quick apply
Dental Territory Manager - Newcastle & Surrounding Area
Haleon —Newcastle upon Tyne
- £30,000 - £36,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Insurance Manager
EDF Energy —Durham
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
8d
Business Development Manager
Vadella —Wallsend
- Hybrid work
- Business development
- Travel
- HVAC
- Free parking
- Employee discount
Quick apply
Senior User Researcher
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Area Ecologist
Forestry Commission —Newcastle upon Tyne
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Site Engineer - Heavy Civils
Joseph Gallagher Limited —Wall Houses
- Civil engineering
- Quality control
- Construction experience
Maritime Engineer
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
10d
Depot Maintenance Technician - Washington NEC
City Facilities Management (UK) —Washington
- £36,572.14 a year
- Full-time
Data Centre Operations Technician
Exponential-e —Newcastle upon Tyne
- Continuous improvement
- Travel
- Communication skills
- Referral programme
Quick apply
Installation Engineer
Securitas Technology UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Consultant Psychiatrist in Old Age
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Sunderland
- £113,565 - £150,569 a year
- Full-time
- Research
- Mentoring
- Training & development
- Relocation assistance
- Employee discount
Electrical Engineer
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- In-person
BMS Applications Engineer
BMSI —Durham
- Overtime
- Hybrid work
- Travel
- Annual leave
Quick apply
Assistant or Associate Professor in Observational Astronomy
Durham University —Durham
- £47,389 - £67,468 a year
- Full-time
- Doctoral degree
- Research
- University
7d
Assistant or Associate Professor in Computational Astrophysics or Cosmology
Durham University —Durham
- £47,389 - £67,468 a year
- Full-time
- Doctoral degree
- Research
- University
7d

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survey manager jobs near gosforth, twr

Customer Success Manager

Cognassist -
Hebburn

Quick apply

Job details

Benefits

Annual leave

Qualifications

CRM software
Client engagement
Incoming mail sorting
Stakeholder liaison
Risk analysis
Relationship management
Management reporting
Customer support
Customer interaction
Networking
AI
Communication skills
Negotiation

Full job description

Responsibilities

Build solid and profitable relationships with your clients and their employees through world-class customer service, relationship building, client entertainment and networking.
Use a range of data reporting tools to analyse performance and spot trends, risks and opportunities and report to colleagues on any high-risk clients.
Develop trusted advisor relationships with key accounts, customer stakeholders and senior management teams internally & externally.
Champion the benefits of cognitive profiling and learning support strategies throughout the client business and internally with support from your colleagues.
Manage our Customer Service inbox and distribute to colleagues accordingly.
Generate interest from clients for incremental sales from existing and other company products and services.
Produce winning proposals and presentations for CSM’s to deliver.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Support on the acquisition of case-studies and testimonial feedback including video media/filming, surveys, and face to face interviews.
Assist with challenging client requests or issue escalations as needed.
Work closely with the software development team to scope priorities based on client demand.
Act as the eyes and ears of the business spotting risks and opportunities through probing conversations.
With training and guidance from the team you will be responsible for communicating all changes/updates and reports to our smaller client base through email.
Producing Digital quarterly business review for our smaller client base.
Assisting our support team during annual leave and busy periods, processing support queries that come through and resolving them as quickly as possible.
Leverage AI Tools: Proactively use artificial intelligence tools to support performance, problem-solving, and decision-making within your role, while maintaining data privacy and ethical standards.

Required Skills & Experience

Experience of the Education and EdTech sector preferable but not mandatory, with passion about the education industry and the role of cognition in delivering learner achievement.
Demonstrable communication and relationship development skills via video and teleconference or face to face and the ability to communicate, present and influence key stakeholders at all levels of an organisation with support from your colleagues.
Organised, hardworking and willing to build your career through success with clients.
A quick learner and the ability to work and think clearly when under pressure.
Proven work experience in administration or account management.
Some experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel).
Experience delivering client-focused solutions to customer needs and challenging customers where necessary.
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation, and presentation abilities.
Leverage AI Tools: Proactively use artificial intelligence tools to support performance, problem-solving, and decision-making within your role, while maintaining data privacy and ethical standards.

Key Competencies

Strong verbal and written communication skills.
Customer focused, curious, and hungry for results.
Excellent interpersonal skills.
The ability to multi-task.

Qualifications

Qualification in Customer Service/Client Relations or in a related field from a recognised institution.

Quick apply

Refine Your Search

survey manager jobs in gosforth, twr

Customer Success Manager

Mercedes-Benz Business Manager

Associate Project Manager - Onshore Wind

Advisory Project Manager

Account Manager

Dental Territory Manager - Newcastle & Surrounding Area

Insurance Manager

Business Development Manager

Senior User Researcher

Area Ecologist

Site Engineer - Heavy Civils

Maritime Engineer

Depot Maintenance Technician - Washington NEC

Data Centre Operations Technician

Installation Engineer

Consultant Psychiatrist in Old Age

Electrical Engineer

BMS Applications Engineer

Assistant or Associate Professor in Observational Astronomy

Assistant or Associate Professor in Computational Astrophysics or Cosmology

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