Helpdesk support Work, Jobs in Old Trafford, Gtm (with Salaries)

IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Customer service
- Windows
- Travel
Quick apply
4d
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
10d
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Technical Administrator
Remtek Systems Ltd —Salford
- £28,000 - £29,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply
CCTV Operator
Lodge Service —Leigh
- £13.53 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
6h
Helpdesk Administrator
Mitie —Buxton
- £23,874.96 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- Computer networking
- IT
- School
- Employee assistance programme
- Employee discount
Quick apply
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Technical Services Supervisor
Equans —Salford
- Full-time
- Customer service
- Computer literacy
- Driving
- Annual leave
- Employee assistance programme
9d
Transport Driver
Northern Care Alliance NHS Foundation Trust —Oldham
- £25,272 a year
- Full-time
- Driving
- Communication skills
- Annual leave
12d
Property Services Officer
Creative Support —Stockport
- Up to £13.70 an hour
- Full-time
- Customer service
- IT
- Communication skills
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
13d
HR Systems Manager (Workday & AI)
Wunderkind —Manchester
- Remote
- AI
- Communication skills
Quick apply
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Applications Analyst
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
Head of Service Delivery
Kudos Services —Warrington
- Up to £75,000 a year
- Full-time
- Business
- Employee assistance programme
- Life insurance
Quick apply
Estates Services Site Lead
Pennine Care NHS Foundation Trust —Rochdale
- £28,392 - £31,157 a year
- Full-time
- Annual leave
- Employee discount
4d

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IT Support Technician

UK MANAGEMENT COLLEGE -
Salford

Quick apply

Job details

Permanent
£27,000 - £28,000 a year
4 days ago

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
Windows
DHCP
VoIP
Scripting
Computer networking
DNS
SharePoint
Mac OS
IT
Application support
TCP/IP
Communication skills
PowerShell
Intune
VPN

Full job description

IT Support Technician

Job Purpose

To provide professional, customer-focused IT support across UK Management College by maintaining reliable IT services, supporting end users, administering cloud technologies, and contributing to operational and strategic IT initiatives across multiple campuses.

Key Responsibilities

Provide high-quality technical support for hardware, software, cloud services and IT infrastructure across all UKMC campuses.
Administer and support Microsoft 365 and related cloud collaboration technologies, including user account management, licensing, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID and related services.
Support endpoint management, device configuration, application deployment and security compliance using Microsoft Intune, Microsoft Defender and related enterprise solutions.
Support Student Information Systems (SIS), enterprise applications, cloud services and other business-critical systems.
Configure, deploy, maintain and troubleshoot desktops, laptops, mobile devices, printers, scanners, AV equipment, meeting room technology and associated peripherals.
Assist in maintaining network infrastructure, including wired and wireless connectivity, internet services, switches, wireless access points, VPN connectivity and related network services.
Support VoIP, unified communications and collaboration technologies.
Support user onboarding, offboarding, account lifecycle management and identity administration.
Manage the IT asset lifecycle, including procurement support, device deployment, inventory management, maintenance and secure disposal.
Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request.
Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting continuous service improvement across the College.
Create and maintain accurate IT documentation, technical procedures, asset records and knowledge base articles.
Liaise with third-party suppliers and service providers where required to support operational activities and project delivery.
Ensure compliance with College IT security, cybersecurity, data protection and information governance policies.
Provide occasional support outside normal working hours where operationally required.
Undertake any other reasonable duties commensurate with the level of the role as requested by the IT Manager.

Essential Skills & Experience

Experience supporting enterprise IT environments, preferably within a multi-site organisation.
Good working knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft Entra ID.
Experience with endpoint management and enterprise security technologies, including Microsoft Intune, Microsoft Defender or equivalent solutions.
Good working knowledge of end-user devices (desktops, laptops, tablets, mobile), operating systems (Windows, macOS, mobile OS), cloud-based applications and networks
Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPN connectivity, wired and wireless networking.
Experience supporting enterprise applications, cloud services and business-critical systems.
Experience using IT Service Management (ITSM) or helpdesk platforms to manage incidents and service requests.
Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively.
Excellent customer service, communication and interpersonal skills, with the ability to support both technical and non-technical users.
Ability to work independently and collaboratively within a multi-campus environment.

Desirable Skills

Microsoft certifications such as MS-900 or AZ-900.
ITIL Foundation certification or equivalent.
Knowledge of PowerShell or basic automation scripting.
Experience supporting higher education or multi-site organisations.

Personal Attributes

Professional, customer-focused and approachable.
Strong sense of ownership, accountability and attention to detail.
Excellent communication and teamwork skills.
Flexible, adaptable and able to work under pressure.
Committed to continuous learning and professional development.

Additional Requirements

Willingness to travel between UKMC campuses when required.
Flexibility to provide occasional evening or weekend support where operationally required.
Full UK driving licence (desirable).

Company Overview

Please visit https://ukmc.ac.uk for more information

Quick apply

Refine Your Search

helpdesk support jobs in old trafford, gtm

IT Support Technician

Operations / IT Apprentice

Onsite IT Support Engineer

Customer Help Desk Advisor

Helpdesk Team Leader

Technical Administrator

CCTV Operator

Helpdesk Administrator

Level 4 Network Engineer Apprentice

Helpdesk Coordinator

Technical Services Supervisor

Transport Driver

Property Services Officer

IT Field Service Engineer - Hope Works & South

Web Designer & Developer

HR Systems Manager (Workday & AI)

Mobile Technical Operative - Mechanical

IT Applications Analyst

Head of Service Delivery

Estates Services Site Lead

I want to receive the latest job alerts for helpdesk support in old trafford, gtm

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