Director of technology Work, Jobs in Uckfield, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Regional Trading Director
City Plumbing —Royal Tunbridge Wells
- Full-time
- Sales
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
16h
Director, Product Management ADS (RTT)
Rapiscan —Salfords
- Marketing
- Engineering
- Bachelor's degree
Accounts Assistant - Remote
Owlis Technology Limited —South East Region
- £27,000 - £30,000 a year
- Remote
- Annual leave
Quick apply
6d
Relationship Director
Equiniti —Crawley
- Full-time
- Sales
- Business development
- Travel
- Employee assistance programme
- Employee discount
Workplace Experience Manager
NAA-Jones Lang LaSalle Resources —Brighton
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Global Service Manager
Harman International —Worthing
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
- Employee discount
7d
SHEQ Manager
McAllister —Battle
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
- Annual leave
Quick apply
Client Support Officer
HSBC Global Services Limited —Worthing
- Full-time
- Writing skills
- Analysis skills
- Communication skills
3d
Senior / Principal Hydrologist
Royal HaskoningDHV —Brighton
- Part-time
- Data analysis skills
- Master's degree
- Analysis skills
Commercial Contracts Specialist
Acron Aviation Academy —Crawley
- Full-time
- Travel
- Contracts
- Business
- Employee assistance programme
- Gym membership
Clinical Governance Manager
Nuffield Health —Brighton
- Up to £53,000 a year
- Full-time
- Hospital
- Communication skills
- Free parking
- Employee discount
Research Manager - (Food, drink and personal care)
Eurofins Sensory, Market Research and Product Design —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Client Accounting Assistant
DMH Stallard —Gatwick Airport
- Hybrid work
- Travel
- Computer skills
- Employee assistance programme
- Employee discount
10d
Maritime Civil Engineer
Royal HaskoningDHV —Brighton
- Part-time
- Engineering
- Analysis skills
- Bachelor's degree
Optometrist
Hakim Group —Heathfield
- £60,000 a year
- Full-time
- Employee discount
Graduate Sales & Solutions Executive
Accord Consulting —Edenbridge
- £24,000 a year
- Full-time
- Microsoft Powerpoint
- Business development
- In-person
- Annual leave
- Gym membership
Quick apply
6d
EHS Specialist
Wood —Worthing
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Life insurance
11d
Recruitment Consultant - Contract Desk
Tardis Group —Horsham
- Financial services
- Negotiation
Project Manager / Employer's Agent
Airey Miller —Sevenoaks
- Full-time
- Writing skills
- Organisational skills
- Contracts
Quick apply
1h

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of technology jobs in uckfield, esx

Sr.Dir,Patient Experience

Regional Trading Director

Director, Product Management ADS (RTT)

Accounts Assistant - Remote

Relationship Director

Workplace Experience Manager

Global Service Manager

SHEQ Manager

Client Support Officer

Senior / Principal Hydrologist

Commercial Contracts Specialist

Clinical Governance Manager

Research Manager - (Food, drink and personal care)

Client Accounting Assistant

Maritime Civil Engineer

Optometrist

Graduate Sales & Solutions Executive

EHS Specialist

Recruitment Consultant - Contract Desk

Project Manager / Employer's Agent

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