It service improvement manager Work, Jobs in Llangennech, Cmn (with Salaries)

IT Technician
Dunbia —Cross Hands
- Full-time
- Computer literacy
- Engineering
- Analysis skills
10d
Business Continuity Document Process Manager
Driver and Vehicle Licensing Agency —Swansea
- £30,485 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
4d
Health, Safety, Environment & Quality Advisor (Contract)
Greenvolt —Gowerton
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
4d
Teacher Improving Welsh and Bilingualism
Carmarthenshire County Council —Carmarthenshire
- £24.72 - £30.04 an hour
- Temporary
- Bilingual
- School
- Teaching
- Annual leave
- Employee discount
9d
Shift Maintenance Engineer
Ecolab Inc. —Neath
- Full-time
- Mechanical knowledge
- Employee stock purchase plan
14d
COMMISSIONING OFFICER
Neath Port Talbot County Borough Council —Neath Port Talbot
- £45,091 - £49,282 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Contracts
- Work from home
- Employee assistance programme
Corporate Services Manager (SWTRA)
Neath Port Talbot County Borough Council —Neath Port Talbot
- £55,560 - £58,107 a year
- Full-time
- Employee assistance programme
11d
Senior Programme and Strategic Operations Manager
SANS Institute —Swansea
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Quick apply
Installation Manager
Sigma 3 Kitchens —Swansea
- £34,500 a year
- Full-time
- CAD
- Administrative experience
- Organisational skills
- Life insurance
- Sick pay
Quick apply
6d
Software Engineer
Driver and Vehicle Licensing Agency —Swansea
- £39,163 a year
- Part-time
- Hybrid work
- Azure
- System design
- Java
- Free parking
- Annual leave
7d
Directorate Manager (Integrated Community Services)
Cwm Taf Morgannwg University Health Board —Bridgend
- £80,698 - £92,984 a year
- Full-time
10d
People, Planning & Performance Manager (SWTRA)
Neath Port Talbot County Borough Council —Neath Port Talbot
- From £56,822 a year
- Full-time
- Employee assistance programme
11d
Quantity Surveyor
TW Group (South Wales) LTD —Swansea
- £45,000 - £55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Free parking
Quick apply
7d
Development Programme - Junior Business Analyst
Driver and Vehicle Licensing Agency —Swansea
- £30,485 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Free parking
- Annual leave
13d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- Bachelor's degree
- Leadership
13d
Branch Manager
Huws Gray Group —Swansea
- Leadership
- Communication skills
- Annual leave
- Employee discount
12d
IT Support and Systems Assistant
Cerebra —Swansea
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
4d
Assistant Manager
Crew Clothing Mumbles —The Mumbles
- Full-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
12d
Store Manager
SPAR —Bridgend
- Weekend availability
- Sales
- Customer service
- Merchandising
- Employee discount
- Flexible schedule
11d
Business Support Administrator
Civic Recruitment Limited —Carmarthen
- £17.15 an hour
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
3d

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IT Technician

Dunbia -
Cross Hands

Apply Now

Job details

Permanent | Full-time
10 days ago

Qualifications

Computer literacy
Engineering
Technical support
Analysis skills
IT
VMWare
Mechanical knowledge
Help desk
Information Technology

Full job description

Overview

Are you ready to join a pivotal team as an IT Technician at Dunbia, a leading red meat processor known for supplying top-quality beef and lamb to markets worldwide? We are seeking a dedicated individual to support our IT Team in managing IT operations at our Cross Hands site.

The IT Technician is responsible for first and second level support for all Dunbia Cross Hands standard IT software and hardware.
This position provides effective diagnostic evaluation of end‐user needs, responding to and resolving each issue or complaint to the end user’s satisfaction.
Resolution includes but is not limited to the following: Identify, research, and resolve technical problems with a timely response to telephone calls, email, IT Service Desk and face to face requests for technical support.
The position also requires accurate documentation, tracking and monitoring of the problem to ensure a timely resolution whilst ensuring business continuity.

Working Hours

Sunday 07:00 - 18:30

Monday 07:00 - 18:30

Tuesday 15:30 - 23:30

Wednesday 15:30 - 23:30

Thursday 15:30 - 23:30

Responsibility and Decision‐Making Authority

Involve other team members to establish best practices / decisions.
Act independently when required.
Maintain Dawn Meats Group IT values and policies.
Management/Supervisory Responsibilities: N/A

Responsibilities

Provide quality service to Dunbia Cross Hands customers in all assigned tasks.
Support all internal and external customers with product training, knowledge, and expertise.
Provide solutions in a timely fashion for issues that may arise with all Dunbia Cross Hands systems.
Log and track support calls raised on the IT Support Desk system prioritising and escalating jobs as required to ensure end user satisfaction.
Identify trends in the support calls and develop documentation to address reoccurring problems and issues.
Notify Team and Dept Manager of increasing trends, unusual activity, or repeated activity.
Recommend means for product or system improvements including procedural steps, increased training, and enhanced documentation.
Access software updates, drivers, knowledge bases, and FAQ’s resources via intranet and Internet to assist with end users’ issues.
Assist with the development and testing of newly designed products and systems for operational integrity and functionality.

Knowledge, Skills, and Abilities:

Minimum of one years’ experience in a technical support environment.
Diagnostic and analytical skills
Electro‐Mechanical knowledge would be beneficial.
Strong computer literacy skills with an emphasis on software, hardware installation, Microsoft applications,
VMWare, Data Base applications, Networking, Web Applications, and internet protocols.
Ability to multitask, a sense of urgency and the ability to maintain a positive attitude.
Excellent telephone presence with organised follow‐up skills.
Ability to be proactive and able to take direction and establish ownership projects tasks.

Qualifications

Education and Experience

IT or engineering degree is beneficial but no essential
Prior Help Desk experience
Licensing / Certification ‐ N/A, although would be beneficial.

No company sponsorship is available to overseas applicants for this position.

Apply Now

Refine Your Search

it service improvement manager jobs in llangennech, cmn

IT Technician

Business Continuity Document Process Manager

Health, Safety, Environment & Quality Advisor (Contract)

Teacher Improving Welsh and Bilingualism

Shift Maintenance Engineer

COMMISSIONING OFFICER

Corporate Services Manager (SWTRA)

Senior Programme and Strategic Operations Manager

Installation Manager

Software Engineer

Directorate Manager (Integrated Community Services)

People, Planning & Performance Manager (SWTRA)

Quantity Surveyor

Development Programme - Junior Business Analyst

Area Manager, Customer Fulfillment

Branch Manager

IT Support and Systems Assistant

Assistant Manager

Store Manager

Business Support Administrator

I want to receive the latest job alerts for it service improvement manager in llangennech, cmn

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