Web manager Work, Jobs in York, Nyk (with Salaries)

Technical Application Support Manager
StarCompliance —York
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Organisational skills
Quick apply
4d
Senior QAT Analyst
Medicines and Healthcare products Regulatory Agency —Leeds
- Azure
- Presentation skills
- Travel
7d
Senior Software Engineer (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- Java
- AWS
- Mentoring
- Annual leave
Quick apply
Graduate Trainee (DevOps)
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
4d
Tutor of Digital
York College —Bishopthorpe
- £32,992 - £44,875 a year
- Data analysis skills
- Project management
- Education
- Annual leave
- Gym membership
3d
Inside Sales Manager Europe
Labcorp —Harrogate
- Full-time
- Spanish
- Sales
- Salesforce
12d
Intermediate Content Designer
HippoDigital —Leeds
- £38,500 - £47,000 a year
- Hybrid work
- Maintenance
- Agile
- In-person
- Employee discount
13d
People, Finance & Office Coordinator
Future Group —York
- £18,000 a year
- Part-time
- Hybrid work
- Employee discount
Quick apply
Senior QAT Analyst - £42,410-£47,916 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Leeds
- £42,410 - £47,916 a year
- Full-time
- Azure
- Presentation skills
- Travel
- Annual leave
- Sick pay
7d
Software Engineer 2
Maples Group - Legal Services —Leeds
- Azure
- SQL
- Bachelor's degree
- Health & wellbeing programme
- Life insurance
13d
Motion Graphic Designer & Video Editor
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Employee discount
10d
SEO & Performance Marketing Manager
DigiMedia Online Marketing Solutions Ltd —Leeds
- £44,400 - £58,000 a year
- Full-time
- Project management
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
4h
Solutions Architect
evoke —Leeds
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Principal Software Engineer Backend Technologies, Platform (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- DevOps
- System design
- Java
- Annual leave
Quick apply
11d
Customer Service Advisor
Velvet Properties —Leeds
- From £25,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
10d
Client Director
Creode —Leeds
- Hybrid work
5d
Channel Sales Engineer (Position located in Leeds, United Kingdom)
KnowBe4 —Leeds
- Microsoft Word
- Sales
- Microsoft Office
- Referral programme
Quick apply

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Technical Application Support Manager

StarCompliance -
York

Quick apply

Job details

Full-time
4 days ago

Qualifications

Incident management
Microsoft SQL Server
Technical support
SQL
Bachelor's degree
SQL Server Management Studio
Organisational skills
Scalability
Customer support
Problem management
Application support
Root cause analysis
SaaS
Communication skills
T-SQL

Full job description

Role

StarCompliance is seeking an experienced and highly motivated Technical/Application support manaer (Associate Director) to lead our UK-based Client Support Services team. This is a key leadership role responsible for delivering exceptional support experiences to our global client base while driving operational excellence, technical leadership, and continuous improvement across our support function.

Reporting directly to the Head of Client Support Services & Environments, you will lead a team of technical support professionals, champion a culture of accountability and development, and serve as a senior escalation point for complex client and platform issues.

The successful candidate will bring a unique combination of strong people leadership, customer focus, and deep technical expertise within SaaS and cloud-based environments. You will be equally comfortable coaching team members, engaging with senior client stakeholders, and leading the investigation and resolution of complex technical challenges. This is an exciting opportunity to play a pivotal role within one of the fastest-growing SaaS companies in compliance technology, helping shape the future of support operations while ensuring our clients receive an exceptional service experience.

Responsibilities

Lead, mentor and develop a high-performing team of technical support professionals.

Drive a culture of accountability, collaboration, continuous improvement and customer excellence.

Act as the senior escalation point for critical client incidents and complex technical issues.

Partner closely with Product, Professional Services, Relationship Management and Sales teams to ensure effective resolution of customer challenges.

Oversee support operations, ensuring service levels, response times and customer satisfaction targets are consistently achieved.

Identify opportunities to improve support processes, tooling, automation and operational efficiency.

Provide leadership during major incidents, coordinating cross-functional teams and stakeholder communications.

Analyze support trends, root causes and service metrics to drive proactive improvements.

Support strategic initiatives relating to platform reliability, scalability and client experience.

Skills and Experience

Proven experience leading and developing technical support, service delivery, operations or customer support teams within a SaaS environment.

Extensive experience of managing teams in fast-paced, high-growth technology organizations.

Strong technical background supporting enterprise web applications and cloud-based platforms, including application hosting and operational support.

Advanced knowledge of Microsoft SQL Server, SSMS and T-SQL.

Strong understanding of incident management, problem management, root cause analysis and service improvement methodologies.

Demonstrated ability to lead complex technical investigations involving multiple stakeholders and systems.

Exceptional communication and stakeholder management skills, with the ability to engage effectively at all levels, from technical specialists to senior client executives.

Proven ability to coach, mentor and develop individuals while building highly engaged and high-performing teams.

Strong organizational and prioritization skills with the ability to manage multiple competing priorities in a dynamic environment.

Minimum Qualifications

Bachelor’s degree or equivalent combination of education and relevant experience.

About StarCompliance

StarCompliance is one of the fastest growing SaaS technology companies in Compliance software. All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

web manager jobs in york, nyk

Technical Application Support Manager

Senior QAT Analyst

Senior Software Engineer (UK Remote)

Graduate Trainee (DevOps)

Tutor of Digital

Inside Sales Manager Europe

Intermediate Content Designer

People, Finance & Office Coordinator

Senior QAT Analyst - £42,410-£47,916 p.a. + benefits

Software Engineer 2

Motion Graphic Designer & Video Editor

SEO & Performance Marketing Manager

Solutions Architect

Principal Software Engineer Backend Technologies, Platform (UK Remote)

Customer Service Advisor

Client Director

Channel Sales Engineer (Position located in Leeds, United Kingdom)

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