Customer support & client services occupations Work, Jobs in Colinton, Edh (with Salaries)

Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Complaints Analyst
National Westminster Bank PLC —Edinburgh
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Hotel
- Analysis skills
- Annual leave
9d
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
Quick apply
Client Relations Manager
Nucleus Financial —Edinburgh
- £30,000 - £31,000 a year
- Full-time
- Hybrid work
- Financial services
- Annual leave
Quick apply
Customer Care Support Associate
Aegon —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
3d
Customer Service Specialist
Vegware —Edinburgh
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
2d
Customer Service Advisor
Parsley Box —Edinburgh
- £26,200 a year
- Part-time
- Hybrid work
- CRM software
- School
- Time management
- Annual leave
- Employee discount
Quick apply
9d
Customer Service Adviser (Administration)
Aberdeen —Edinburgh
- From £24,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
3d
Customer Success Manager
Wordsmith AI —Edinburgh
- Full-time
6d
Account Executive
Streamline Corporate Ltd —Edinburgh
- £26,500 - £28,200 a year
- Full-time
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
Household Support Officer
Changeworks —Edinburgh
- £29,417 - £32,280 a year
- Travel
- Annual leave
- Flexible schedule
Customer Service & Fulfilment Manager
Walker Slater —Loanhead
- £33,000 - £38,000 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
9d
Complaints Specialist - JPM Personal Investing
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Banking
3d
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Salesforce
- Research
Service Coordinator
Evolution Security —Edinburgh
- Full-time
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
E+ Customer Experience Manager
British Council —Edinburgh
- £30,839 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
Client Relations Manager - Core Client Relations team
Nucleus Financial Group —Edinburgh
- Financial services
- Annual leave
Senior Client Service Manager - Commercial Lines
Gallagher —Kinross
- £69,500 - £116,000 a year
- Bachelor's degree
- Team management
- Mentoring

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Client Services Coordinator

triSaaS (Hygenisys)
Edinburgh

Quick apply

Job details

Permanent | Part-time
12 days ago

Benefits

Free parking
Casual dress
On-site gym
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Contract preparation
Administrative support experience
Filing
Quality management
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Organisational skills
Contracts
SharePoint
Customer support
Proofreading
Rota coordination

Full job description

Part-Time (20 hours per week) | Permanent | Office Based | Edinburgh, (South Gyle) 34 South Gyle Crescent, Edinburgh EH12 9EB

Join Hygenisys

Hygenisys is the UK's leading Environmental Health Consultancy, supporting major hospitality businesses with food safety, health & safety, fire safety and compliance services.

We're looking for a highly organised Client Services Coordinator to become the operational hub of our consultancy team. If you enjoy coordinating people, managing multiple priorities and delivering outstanding client service, we'd love to hear from you.

The Role

This part-time Client Services Coordinator role is ideal for someone who enjoys organised administration, client communication and scheduling in a professional services environment. You will help keep our consultancy work moving by coordinating diaries, documents, client records and day-to-day operational tasks.

Working closely with our Directors and Associate Consultants, you’ll coordinate client work from enquiry through to completion, ensuring audits, contracts, consultant diaries and client communications are managed efficiently.

You’ll help keep multiple client projects on track by coordinating day-to-day activity between Directors, Consultants and clients.

Your Key Responsibilities

Coordinate our consultancy team

· Own and track customer audit cycles, ensuring scheduled audits, inspections and compliance visits are completed on time.

· Schedule audits, inspections and consultancy visits.

· Manage consultant diaries and client appointments.

· Coordinate consultant availability and workloads.

Support our clients

· Act as the first point of contact for client enquiries by telephone and email.

· Maintain accurate client records and databases.

· Assist with client onboarding and gathering required documentation.

· Prepare contracts, service agreements and client documentation.

· Issue certificates, memberships and client communications.

Keep operations running smoothly

· Raise purchase orders for audits, risk assessments, policy reviews and other client work.

· Process consultant expense claims and maintain accurate financial records.

· Check consultant invoices against approved purchase orders.

· Support client billing by preparing information for invoicing.

· Monitor contract renewals and maintain audit logs.

· Produce management reports and maintain compliance trackers.

Maintain accurate documentation

· Manage SharePoint and document filing systems.

· Support the operational teams and auditors with day-to-day administrative tasks.

· Create and proofread reports, correspondence and client documentation.

· Maintain consultant compliance records, qualifications, insurance documentation and ID cards.

About You

You'll be organised, proactive and comfortable juggling multiple priorities in a busy, client-focused environment.

To succeed in this role, you’ll need strong organisational skills, excellent attention to detail, confident communication by phone and email, and the ability to manage several tasks at once without losing accuracy.

You'll ideally have experience in:

· Administration, client services or operations coordination.

· Scheduling consultants, contractors or other field-based staff.

· Purchase orders, invoicing, expense processing or contract administration.

· Microsoft Office, particularly Outlook, Word and Excel.

Experience within compliance, environmental health, health & safety, consultancy, professional services or quality management would be advantageous, but is not essential.

Most importantly, you're someone who enjoys bringing structure to busy operations, has exceptional attention to detail and takes pride in delivering excellent customer service.

What We Offer

· Competitive salary.

· 25 days annual leave plus bank holidays (pro rata).

· Your birthday off.

· Company pension.

· Free on-site parking.

· On-site gym.

· Ongoing training and development.

· Career progression opportunities.

· A supportive and collaborative working environment.

Working pattern

20 hours per week, office based at our Edinburgh South Gyle office. Exact working days and hours can be discussed with the successful candidate.

Apply Now

If you're looking for a varied role where you'll play an important part in delivering exceptional service to our clients and supporting a growing consultancy, we'd love to hear from you.

Applications will be reviewed as they are received, so early applications are encouraged.

Benefits:

Casual dress
Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in colinton, edh

Client Services Coordinator

Complaints Analyst

Client Services Coordinator

Client Relations Manager

Customer Care Support Associate

Customer Service Specialist

Customer Service Advisor - August

Customer Service Advisor

Customer Service Adviser (Administration)

Customer Success Manager

Account Executive

Household Support Officer

Customer Service & Fulfilment Manager

Complaints Specialist - JPM Personal Investing

Customer Success Manager

Customer Service Quality Control & Performance Coach

Service Coordinator

E+ Customer Experience Manager

Client Relations Manager - Core Client Relations team

Senior Client Service Manager - Commercial Lines

I want to receive the latest job alerts for customer support & client services occupations in colinton, edh

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