Reception manager Work, Jobs in High Wycombe, Eng (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- In-person
- Hotel experience
- Free parking
- Sick pay
Quick apply
4d
Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
5d
Guest Relation Manager
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
4d
Reception Manager
DoubleTree by Hilton St. Anne's Manor —Wokingham
- £30,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Patient Care Coordinator/ Administrator
Wye Valley Surgery —High Wycombe
- From £12.75 an hour
- Part-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Sick pay
Quick apply
1d
Admin, Contents Creator
Glendale Countryside Ltd —Radlett
- Up to £27,144 a year
- Part-time
- Hybrid work
- Social media management
- Administrative experience
- IT
- Annual leave
- Employee discount
Guest Services Assistant
EF (Education First) —Berkhamsted
- 12 hour shift
- Hospitality
- Front desk
- Guest services
- Gym membership
- Life insurance
Reception Manager
Burnham Beeches Hotel —Burnham
- £32,000 a year
- Weekend availability
- Hotel
- Driving
- Front desk
- Employee discount
Quick apply
2d
Lead Administrator - Oxford
Welbeck —Oxford
- £33,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
2d
Night Manager
Burnham Beeches Hotel —Burnham
- Full-time
- Customer service
- Hotel
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Guest Experience Host - Chiswick
ST James Facilities —London
- £38,585 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
5d
Administrator, Heathrow
Moore Kingston Smith —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
1d
Part-Time Medical Receptionist/Administrator
Chapel Row Surgery —Reading
- £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
Medical Receptionist/Administrator
Synthesis Clinic —Reading
- £15 - £17 an hour
- Full-time
- Google Suite
- Customer service
- Administrative experience
- Free parking
Quick apply
2d
Clinic Manager
Escape aesthetics —Dunstable
- £15 - £18 an hour
- Full-time
- Management
- Sales
- In-person
- Store discount
- Employee discount
Quick apply
4d
Bursary Receptionist
St Edmund Hall —Oxford
- £27,062 - £30,783 a year
- Part-time
- Annual leave
- Employee assistance programme
11d
Front of House General Assistant
BaxterStorey UK —Oxford
- £14.06 an hour
- Overtime
- Hospitality
- Customer service
- University
- Employee assistance programme
- Employee discount
Quick apply
Crew Leader (Duty Manager) - Moxy London Heathrow Airport
Hotel Co 51 —London
- £33,404 a year
- Full-time
- Social media management
- English
- Hotel
- Employee discount
Quick apply
Senior Hotel Receptionist
Old Parsonage Hotel —Oxford
- Up to £14.30 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Receptionist and Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee stock purchase plan

I want to receive the latest job alerts for reception manager in high wycombe, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
4 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Hotel experience

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

reception manager jobs in high wycombe, eng

Front Office Supervisor

Assistant Front of House Manager - Green Park

Guest Relation Manager

Reception Manager

Patient Care Coordinator/ Administrator

Admin, Contents Creator

Guest Services Assistant

Reception Manager

Lead Administrator - Oxford

Night Manager

Guest Experience Host - Chiswick

Administrator, Heathrow

Part-Time Medical Receptionist/Administrator

Medical Receptionist/Administrator

Clinic Manager

Bursary Receptionist

Front of House General Assistant

Crew Leader (Duty Manager) - Moxy London Heathrow Airport

Senior Hotel Receptionist

Receptionist and Customer Service Advisor

I want to receive the latest job alerts for reception manager in high wycombe, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected