Technical support advisor Work, Jobs in Shotts, Nlk (with Salaries)

Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Environmental Advisor
Omexom UK —Scotland
- Computer literacy
- Computer skills
- Communication skills
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
Environmental Sustainability Advisor
Balfour Beatty —Glasgow
- Hybrid work
- Management
- Master's degree
- Annual leave
Specialist EHS
NextPharma GmbH —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Engineering
11d
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Communication skills
- Banking
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager
Gallagher —Glasgow
- £67,500 - £117,500 a year
- Full-time
- Analysis skills
- Mentoring
- Leadership
Advisory Consultant - Transaction Advisory
AECOM —Glasgow
- Full-time
- Hybrid work
- Project management
- No degree
- Organisational skills
Health and Safety Advisor
Defence Equipment and Support —Dunfermline
- £36,000 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Employee discount
Senior HR Business Partner
M&G plc —Stirling
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
1d
Associate/Associate Town Planner
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
Service Engineer
Barclays —Glasgow
- Conflict management
- Scripting
- Communication skills
1d
Senior Delivery Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
IT Field Engineer - Scotland
T-Tech —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
3d
Master Technician - No Weekends
Vertu Motors —Ratho
- £37,600 - £49,780 a year
- Full-time
- Mentoring
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Finance
FWB —Livingston
- Full-time
BMS Service Sales Manager - Scotland Regions
Learnd —Bellshill
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
- Sick pay
Quick apply
Market Data Supplier Manager
Barclays —Glasgow
- Continuous improvement

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Technical Support Advisor

Linn Products -
Glasgow

Quick apply

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Customer service call handling
Breakdown recovery
Continuous improvement
Technical support incident logging
Technical writing
IP networking
Customer support
Multidisciplinary collaboration
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Linn Products is a well established, thriving and vibrant Glasgow company at the leading edge of designing and manufacturing music systems. Our product range spans the entire audio chain and we take pride in developing unique engineering solutions that push the boundaries of domestic audio reproduction.

We are proud of our collaborative and caring culture, focused on quality, performance and continuous improvement. Linn genuinely cares about our people and supporting their career development.

Due to continued success we are expanding our busy service team and seeking an additional Technical Support Advisor.

This role is the first line of technical expertise for our authorised retailers and trade partners. Day to day, the Technical Support Advisors offer advice on identifying issues, diagnosing faults and guiding partners to a satisfactory resolution. Technical Support also communicate closely with our design, engineering and manufacturing teams, driving continuous improvement by feeding back insights gained through retailer interactions.

Key Responsibilities:

Provide first-line technical support to our retailers and trade partners via phone and email.
Troubleshoot hardware, firmware, networking, and configuration issues.
Recommend clear next steps: configuration changes, onsite solutions or return to manufacturer.
Reproduce reported faults where possible to assist with investigation.
Feed recurring problems and insights back to other teams within the business to drive continuous improvement.
Document cases, fixes, and known issues to help build our knowledge base.
Contribute to retailer training materials and technical documents.

Essential Skills:

Excellent communication skills, both written and spoken.
A strong troubleshooting mindset and structured problemsolving skills.
Assertiveness on the phone with trade partners; calm under pressure and focused on a resolution.
The ability to prioritise your workload effectively and work independently.
Willing to work closely with other teams to identify and resolve design and manufacturing issues.

Beneficial Skills:

Basic understanding of common home/retail AV setups and IP networking fundamentals.
Confidence supporting connected hardware, AV integration and similar technical products.
Basic understanding of electronic principles.

To Apply:

If you'd like to work in a tightknit company where you can have a direct impact on product quality and design, and influence future product designs by providing constructive feedback to design and manufacturing teams, then apply for this role.

Quick apply

Refine Your Search

technical support advisor jobs in shotts, nlk

Technical Support Advisor

Environmental Advisor

Customer Service Advisor Glasgow

Environmental Sustainability Advisor

Specialist EHS

Testing & Recovery Analyst

Client Service Advisor

Customer Services Advisor

Account Manager

Advisory Consultant - Transaction Advisory

Health and Safety Advisor

Senior HR Business Partner

Associate/Associate Town Planner

Service Engineer

Senior Delivery Manager

IT Field Engineer - Scotland

Master Technician - No Weekends

Head of Finance

BMS Service Sales Manager - Scotland Regions

Market Data Supplier Manager

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