Lead customer success manager Work, Jobs in Sheffield, Eng (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
9d
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Club Manager - padel
padel bonito —Sheffield
- £32,000 - £37,000 a year
- Weekend availability
- Bar
- Management
- Social media management
- Free parking
- Employee discount
Quick apply
Mail Operations Director
AGV Mail Services Ltd —Sheffield
- £84,000 - £98,000 a year
- Full-time
- Customer service
- Writing skills
- Microsoft Office
Quick apply
2d
Regional Director
Aiyara Partners —Sheffield
- £80,000 - £85,000 a year
- Full-time
- Hospitality
- Management
- Driving
Quick apply
7d
Logistics Operations Manager
Octopus Energy Group —Sheffield
- Full-time
- Analysis skills
- IT
- Communication skills
Quick apply
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Implementation Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Tankersley
- Full-time
- Hybrid work
- ERP systems
- Conflict management
- Organisational skills
Quick apply
7d
Marketing Manager
Bolsover Cruise Club —Barlborough
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
FC Lead , Change Management
Amazon UK Services Ltd. - A10 —Doncaster
- Overtime
- English
- Team management
- Leadership
7d
Student Inclusion Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Management
- Experience working with individuals with disabilities
- Data analysis skills
- Annual leave
- Employee discount
14d
Group Customer Resolution and Information Rights Manager
Lithia —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Leisure Club Manager
Sandman Hotel Group —Sheffield
- Full-time
- Management
- Hotel
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
Finance Manager
Mercia Learning Trust —Sheffield
- £48,738 - £53,052 a year
- Full-time
- In-person
- School
Quick apply
7d
Luxury Booking Sales Team Leader
Space Dental —Wakefield
- From £40,000 a year
- Full-time
- Analysis skills
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
18h
Customer Service Manager
Morrisons —Sheffield
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Client Relationship Manager
Fexco Property Services —Doncaster
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Budgeting
Quick apply
6d
Business Development Assistant
Convex Services —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Life insurance
Quick apply
6h
Fostering Team Manager - Supervisory
Rotherham Metropolitan Borough Council —Rotherham
- £51,356 - £54,495 a year
- Full-time
- Experience working with children
- Team management
Deputy Manager
Iceland —Sheffield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme

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lead customer success manager jobs near sheffield, eng

Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year
9 days ago

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

lead customer success manager jobs in sheffield, eng

Customer Success Manager

University Partnerships Manager

Club Manager - padel

Mail Operations Director

Regional Director

Logistics Operations Manager

Service Delivery Manager

Implementation Manager

Marketing Manager

FC Lead , Change Management

Student Inclusion Officer

Group Customer Resolution and Information Rights Manager

Leisure Club Manager

Finance Manager

Luxury Booking Sales Team Leader

Customer Service Manager

Client Relationship Manager

Business Development Assistant

Fostering Team Manager - Supervisory

Deputy Manager

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