Bristol water customer service Work, Jobs in Bristol, Eng (with Salaries)

Customer Service Adviser
Pelican —Bristol
- Full-time
- Communication skills
- Annual leave
- Referral programme
10d
Trainee Leakage Inspector
Bristol Water —Bristol
- £27,566 - £31,873 a year
- Rotating shift
- Analysis skills
- Driving
- Computer skills
11d
Groundworks Assistant
Auger —Bristol
- £28,089.10 - £33,504.53 a year
- Overtime
- No experience needed
- Annual leave
Quick apply
9d
Customer Service Adviser - Credit Management
Pelican —Bristol
- Full-time
- Communication skills
- Annual leave
- Referral programme
10d
Field Sales Executive
SUEZ —Bristol
- £32,937 - £38,636 a year
- Full-time
- CRM software
- Computer literacy
- Communication skills
Drainage Assistant
Lanes Group —Bristol
- £13 an hour
- Full-time
- Customer service
- Computer literacy
- Maintenance
Quick apply
HVAC & Refrigeration Service Technician
Johnson Controls —Bristol
- Overtime
- Schematics
- Employee assistance programme
- Employee discount
People Coordinator
Matter —Bristol
- £28,810 - £33,990 a year
- Hybrid work
- Writing skills
- Microsoft Office
- Continuous improvement
- Free parking
- Annual leave
Quick apply
11d
Chief Operating Officer
Matter. —Bristol
- Hybrid work
- Up to 50% travel
- ERP systems
- Travel
- Annual leave
- Employee assistance programme
Nursery Manager
Grandir UK —Bristol
- £31,096 - £44,720 a year
- Full-time
- Management
- Experience working with children
- Preschool
- Annual leave
- Employee discount
Quick apply
Nursery Practitioner
Grandir UK —Bristol
- £12.21 - £13.85 an hour
- Full-time
- Management
- Experience working with children
- Preschool
- Annual leave
- Employee discount
Quick apply
Head of Information Management
Assystem —Bristol
- Engineering
Subcontract Manager
Systems Engineering and Assessment Ltd —Bristol
- Up to £65,000 a year
- Call to connect
- Hybrid work
- Writing skills
- Contracts
- Computer skills
- Free parking
- Annual leave
Senior Principal Mechanical Engineer
Assystem —Bristol
- Hybrid work
- Team management
- Travel
- In-person
Senior Hydrologist
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Work from home
Hydraulic Modelling Lead
Kier Group —Bristol
- Part-time
- Leadership
- Communication skills
- Flexible schedule
Qualified Plumber
Elite Carpentry and Maintenance LTD —Bristol
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Plumbing
Quick apply
7d
Design Production Manager
Gallifordtry —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Team management
- Employee assistance programme
- Employee discount
HGV JetVac Engineer
Lanes Group —Bristol
- Up to £17.50 an hour
- Full-time
- Computer literacy
- Data entry
Quick apply
1d
Plumbing Engineer
MetroRod Ltd —Radstock
- £33,000 - £37,000 a year
- Overtime
- Plumbing
Quick apply
2d

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Customer Service Adviser

Pelican -
Bristol

Apply Now

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer support
Customer interaction
Communication skills

Full job description

We are looking for Customer Service Advisers to deliver a first-class experience in our contact centre, which is at the heart of our business. It is an exhilarating and fast-paced environment where you will be answering an average of 50 to 60 inbound calls a day from customers that have queries regarding their water bills.
Please note that if you are successful, the start date for this role will be Monday 28th September 2026.
Telephone interviews will take place between 29th July until 12th August 2026.
Face-to-face interviews will be held between 3rd August until 18th August 2026
If successful, the training period will run between 28th September until 30th October 2026 , therefore we are not able to offer any annual leave during this time
Our full-time roles can be 37 or 40 hours - it's your choice (no evenings, Sundays, or Bank Holiday working here).
What you'll do
You will be the first point of contact for many of our customers, with your main focus being on inbound calls. From moving house, consumption questions, explaining a bill, checking tariffs, payment arrangements or resolving an issue, you will have the opportunity to make a difference every day.
As we are office-based you will enjoy face-to-face contact with your colleagues and line manager daily in an inclusive and engaging environment.
From interview to offer, we will keep you updated every step of the way. On day one, you'll receive a warm welcome from your new team and join our unique onboarding programme, including our award-winning academy.
What you'll need
We are looking for someone who loves talking to people and can naturally build great rapport with our customers and colleagues. You will have confident, energetic, and professional communication skills, be friendly and have a positive, ‘can-do' attitude.
You will need to be able to demonstrate resilience and reliability, working to defined department targets.
If you are ambitious, hitting your targets and enjoy a challenge, we offer lots of opportunities to progress within the business. We will support you to unlock your potential and build your career with us.
What you'll receive
We offer a wealth of both financial and non-financial benefits, including:
25 days' holiday rising to 28 with length of service
Up to 20% combined pension contribution
Opportunity to buy or sell holiday
Pay increments yearly rewarding your first 3 years of service
Performance related bonus of up to 10%
A healthcare package that allows you to claim back healthcare costs
£1000 'Refer a friend/family' scheme
Life assurance of up to four times your salary
Sustainable benefits including electric vehicle and cycle2work schemes
A range of family friendly policies including enhanced maternity and paternity leave
Paid community day
Cashback and discounts from over 3,000 retailers
Who we are
Pelican is a multiple award-winning company based in Nailsea just south of Bristol providing customer services for clients including Wessex Water and Bristol Water. From meter reading and billing to collections and customer support.
We pride ourselves on the fact that both our customers and our people are at the heart of everything we do.
We are proud to have won several awards including Best Customer Engagement, Best People Engagement, Best Mental Health in the workplace, South West Contact Centre of the year and have recently been ranked 19th in the Sunday Times Best 100 Companies to work for in the UK.
We pride ourselves on being an inclusive and engaging place to work. Our annual People Promises are based directly on feedback from our team members. Our committees and working groups including Health and Wellbeing, Mental Health First Aiders, Meet4menopause, LGBTQ+ alliance, Carers Network and our Working Parents group are all populated by our own people.
We have signed the Armed Forces Covenant and are a Disability Confident Committed employer. Please let us know if you need any additional support or help to assist you in your application.
All our roles are subject to disclosure and barring screening (DBS) checks and successful candidates will be asked to disclose details of any unspent cautions or convictions. We recognise the contribution that people with criminal records can make, and any information given will be confidential and considered on an individual basis.
All candidates are required to provide us with right to work in the UK documentation and, regretfully, we are not able to offer sponsorship at this time.
We are popular and we may close our advert sooner than it says. We recommend you apply straight away so you don't miss the opportunity to join us!

Apply Now

Refine Your Search

bristol water customer service jobs in bristol, eng

Customer Service Adviser

Trainee Leakage Inspector

Groundworks Assistant

Customer Service Adviser - Credit Management

Field Sales Executive

Drainage Assistant

HVAC & Refrigeration Service Technician

People Coordinator

Chief Operating Officer

Nursery Manager

Nursery Practitioner

Head of Information Management

Subcontract Manager

Senior Principal Mechanical Engineer

Senior Hydrologist

Hydraulic Modelling Lead

Qualified Plumber

Design Production Manager

HGV JetVac Engineer

Plumbing Engineer

I want to receive the latest job alerts for bristol water customer service in bristol, eng

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