Logistics manager Work, Jobs in Finmere, Bkm (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Water Recycling Operations Support Manager- Days (Logistics)
Anglian Water Services Ltd —Great Billing
- £50,000 a year
- Full-time
- Management
- Communication skills
7d
Operations Manager
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- Engineering
- Bachelor's degree
- Warehouse experience
8d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
3d
Marketing - Lead, Porsche Experience Centre Operations
Porsche Cars GB Ltd —Silverstone
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Project management
- Annual leave
Quick apply
Transport Manager - UK and Europe
Pattern —Northampton
- Full-time
- Analysis skills
- Communication skills
Package Manager - Decommissioning
Assystem —Culham
- Supervising experience
- Organisational skills
- Communication skills
Operations Manager - Enabling works (Delivery & Construction Mgmt.)
East West Rail —Milton Keynes
- Hybrid work
- Engineering
- Project management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
10d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
10d
Supply Chain and Logistics Manager
Infinitesima —Abingdon
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Management
- ERP systems
- Analysis skills
Quick apply
18h
Warehouse Operations Manager
GXO Logistics —Northampton
- Up to £70,000 a year
- Full-time
- Warehouse experience
- Leadership
- Annual leave
- Employee assistance programme
21h
SENIOR LOGISTICS MANAGER
Laing O'Rourke —Oxford
- Microsoft Access
- Data analysis skills
- IT
7d
Regional Logistics Manager
TVS Supply Chain Solutions —Milton Keynes
- £30,900 a year
- Full-time
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Operations Manager
Red Arch Manufacturing Ltd —Daventry
- Up to £55,000 a year
- Full-time
- Management
- Engineering
- ERP systems
- Health & wellbeing programme
Quick apply
3d
Warehouse Night Shift Manager
NJT South East —Northampton
- From £15 an hour
- Full-time
- Heavy lifting
- Team management
- Organisational skills
- Free parking
Quick apply
1d
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
4d
Warehouse Shift Manager
GXO Logistics —Northampton
- Up to £36,867.38 a year
- Full-time
- Management
- Supervising experience
- Warehouse experience
- Annual leave
- Employee discount
14d
Contract Operations Manager
DHL —Milton Keynes
- Day shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
17h
Lead Logistics Engineer (ILS)
Lockheed Martin Corporation —Ampthill
- £62,500 - £77,500 a year
- Full-time
- Military
- Employee assistance programme
- Employee discount
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
12d

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logistics manager jobs near finmere, bkm

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

logistics manager jobs in finmere, bkm

Customer Experience Manager

Water Recycling Operations Support Manager- Days (Logistics)

Operations Manager

Service Business Operations Manager

Marketing - Lead, Porsche Experience Centre Operations

Transport Manager - UK and Europe

Package Manager - Decommissioning

Operations Manager - Enabling works (Delivery & Construction Mgmt.)

Head of Operations

Supply Chain and Logistics Manager

Warehouse Operations Manager

SENIOR LOGISTICS MANAGER

Regional Logistics Manager

Operations Manager

Warehouse Night Shift Manager

Head of Operations (National)

Warehouse Shift Manager

Contract Operations Manager

Lead Logistics Engineer (ILS)

Customer Services Manager

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