Customer success manager Work, Jobs in Taunton, Som (with Salaries)

Specialist Sales Executive
Wessex Packaging —Yeovil
- £35,000 - £45,000 a year
- Full-time
- CRM software
- In-person
- Free parking
- Profit sharing
Quick apply
6h
Online Manager
ASDA —Yeovil
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Civils Manager
Bradfords Building Supplies —Glastonbury
- Full-time
- Customer service
- Business development
- Supervising experience
Quick apply
Team Leader - Taunton
Hobbycraft —Taunton
- £13.74 an hour
- Part-time
- Customer service
- Merchandising
- Team management
- Employee discount
14d
Sales Professional / Customer Relationship Manager (Sales) - Howards Group Used Car Centre Yeovil
Howards Motor Group —Yeovil
- £24,008 - £44,500 a year
- Weekend availability
- Sales
- Communication skills
- Negotiation
Sales Assistant - 12 Hours
Bestway Group —Wheddon Cross
- 12 hour shift
- Customer service
- Communication skills
Quick apply
8d
Deputy Manager - Full Time - Bridgwater
H&T Pawnbrokers —Bridgwater
- From £28,250 a year
- Full-time
- Customer service
- No experience needed
- Training & development
- Employee discount
2d
Technical Sales Manager
SoftInWay Inc. —Weston-super-Mare
- Salesforce
- Business development
- Bachelor's degree
Dispensing Store Manager (small store)
Boots —Somerton
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
Store Manager
Pavers —Yeovil
- £31,000 - £32,000 a year
- Weekend availability
- Sales
- Customer service
- Team management
- Employee discount
Quick apply
Customer and Trading Manager - Small Supermarket
Sainsbury's —Cheddar
- £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
9d
One Stop - Shift Leader
Tesco UK —Curry Rivel
- Part-time
- Employee discount
8d
Fresh Food Manager - Yeovil
Morrisons —Yeovil
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Lead Generator
Rhino Fire Control Ltd —Bridgwater
- From £45,000 a year
- Full-time
- CRM software
- Business development
- Organisational skills
Quick apply
7d
Night Manager
ASDA —Taunton
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
1d
Customer Experience Manager
Sainsbury's —Bridgwater
- From £32,700 a year
- Customer service
- Team management
- Retail management
- Employee discount
7d
B2B Tender Specialist
Screwfix —Yeovil
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
- Flexible schedule
19h
Sales Manager
Mon Motors —Weston-super-Mare
- £40,000 - £68,000 a year
- Full-time
- Customer service
- In-person
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
14d
Operations Manager
ASDA —Yeovil
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Rolex Deputy Manager
The Watches of Switzerland Group —Street
- Business development
- Recruiting
- Organisational skills
- Employee assistance programme
2d

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Specialist Sales Executive

Wessex Packaging
Yeovil

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
6 hours ago

Benefits

Free parking
Profit sharing
Cycle to work scheme
Company pension
On-site parking

Qualifications

CRM software
Customer service call handling
Business intelligence
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Internal department liaison
Risk management
Relationship management
Customer interaction
Multidisciplinary collaboration
Outbound calling
Microsoft Dynamics 365 Business Central
Sales and customer service experience
Account management
Sales appointment setting

Full job description

THE OPPORTUNITY
Wessex Packaging is one of the UK's fastest-growing packaging businesses, supplying consumables, machinery and technical solutions nationwide. Our growth is built on making it easy for customers to do business with us: responding quickly, solving problems and continually finding better ways to reduce cost, improve efficiency and protect continuity of supply.

PURPOSE OF THE ROLE
Maintain, develop and grow a portfolio of Wessex Packaging's largest key accounts in close partnership with a Key Account Manager who leads the face-to-face relationship. You will be the primary day-to-day contact, providing the responsiveness, organisation and commercial focus needed to deliver exceptional service and increase our share of wallet.

KEY RESPONSIBILITIES

Own the day-to-day relationship with a portfolio of key accounts, building trust and understanding each customer's operation, needs and growth potential.
Proactively contact customers to identify cross-selling and share-of-wallet opportunities.
Take ownership of actions and opportunities arising from customer visits, coordinating quotations, pricing, samples and input from the Commercial and wider teams to keep each project moving through to completion.
Prepare accurate quotations and follow them up confidently by phone.
Respond quickly to enquiries and resolve high-level issues, involving other departments as required.
Use Phocas Business Intelligence to monitor sales, purchasing trends, profitability and downspend, turning insight into clear account actions.
Plan the Key Account Manager's customer visits, priorities and follow-up activity.
Prepare meeting information and maintain accurate customer, opportunity and activity records in Pipedrive CRM.
Work across Commercial, Purchasing, Customer Service and Operations to ensure actions are completed promptly.

WHAT WE ARE LOOKING FOR

Experience in internal sales, account management or commercially focused customer service.
A track record of building relationships and delivering results.
Confidence progressing opportunities and handling customers by phone.
Strong commercial nous: able to interpret sales data, spot risks and opportunities, prioritise effectively and turn analysis into action.
Excellent organisation, responsiveness and attention to detail.
The confidence to coordinate multiple departments without directly managing them.
Comfort using CRM, business intelligence and Microsoft Office systems. Pipedrive, Phocas or Business Central experience is beneficial, but training is provided.

THE PERSON

Our strongest team members are:

Hungry: driven to achieve results, progress opportunities and grow accounts.
Humble: collaborative, dependable and focused on the customer and wider team.
Smart: emotionally intelligent and perceptive with people, adapting their approach and communication to different situations.

HOW SUCCESS WILL BE MEASURED

KPIs: proactive calls, deals and opportunities added to Pipedrive CRM, and customer meetings booked.
Growth, retention and increased share of wallet across key accounts.
Consistent proactive customer contact and quotation follow-up.
Fast, reliable responses and strong customer satisfaction.
Early identification and action on downspend or account risk.
Accurate CRM records and effective completion of visit actions.

WHY JOIN WESSEX?
Join an ambitious, rapidly growing business where internal sales is central to our success. You will work closely with senior leadership, manage high-value relationships and have genuine ownership of account development.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Profit sharing

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in taunton, som

Specialist Sales Executive

Online Manager

Civils Manager

Team Leader - Taunton

Sales Professional / Customer Relationship Manager (Sales) - Howards Group Used Car Centre Yeovil

Sales Assistant - 12 Hours

Deputy Manager - Full Time - Bridgwater

Technical Sales Manager

Dispensing Store Manager (small store)

Store Manager

Customer and Trading Manager - Small Supermarket

One Stop - Shift Leader

Fresh Food Manager - Yeovil

Lead Generator

Night Manager

Customer Experience Manager

B2B Tender Specialist

Sales Manager

Operations Manager

Rolex Deputy Manager

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