Complaint handler Work, Jobs (with Salaries)

Complaint Handler
Diligenta —Peterborough
- From £29,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
Quick apply
14d
Regulatory Complaint Handler
NEXT —Leicester
- £14.66 - £16.99 an hour
- Full-time
- Communication skills
- Banking
- Free parking
- Employee discount
Senior Recoveries Case Handler
Clear Business —Sale
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Negotiation
- Free parking
- Annual leave
Quick apply
Complaint Handler - Italian Speaker
Chubb —Glasgow
- Full-time
- English
- Communication skills
- Annual leave
9d
Complaint Handler
Castle Water Ltd —Blairgowrie
- £26,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Maths
- Organisational skills
- Life insurance
- Sick pay
Quick apply
10d
Home Claims Handler
Trinity Claims —Tonbridge
- £29,000 - £31,000 a year
- Remote
- Analysis skills
- Free parking
- Annual leave
Quick apply
Complaints Handler
The Riverside Group —London
- £39,154.91 a year
- Full-time
- CRM software
- Analysis skills
- Organisational skills
7h
Claims Handler - Settlements
Tesco Insurance —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Claims Handler
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Writing skills
- Travel
- Communication skills
Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
1d
Complaints Handler
Baker Snell —Exeter
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Phone etiquette
- Free parking
- Health & wellbeing programme
Quick apply
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Complaints Handler
Zuto —Manchester
- £29,900 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
9d
Resolution Case Handlers
Sopra Steria —Durham
- £26,536 a year
- No weekends
- Hybrid work
- Communication skills
- Annual leave
Credit Hire / TPPD Handler
marshmallow —London
- Full-time
- Hybrid work
Account Handler
JMG Group —Coventry
- Full-time
- Free parking
Quick apply
Technical Claims Handler
MPL Claims Management —Colchester
- Up to £37,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Training & development
- Free parking
Quick apply
Patients Services Call Handler
FRMG —Slough
- £13 an hour
- Part-time
- Customer service
- Computer literacy
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
8d
Tusker Insurance Operations Case Handler 12 Month FTC - Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills

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Complaint Handler

Diligenta -
Peterborough

Quick apply

Job details

Full-time
From £29,000 a year
14 days ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Computer literacy
Microsoft Office Suite
Complaint handling
Customer interaction
Root cause analysis
Communication skills

Full job description

Summary of the role:

Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call.
A successful complaint handler is compassionate and caring, coupled with a strong ambition for career development.

Benefits:

We offer 31 days holiday (including bank holidays)
An annual discretionary bonus scheme
A contributory company pension scheme
Excellent employee wellbeing and assistance support programmes
A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods, and financial services
Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).

What we're looking for:

Strong customer service experience is required.
Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions
Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.
Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way.
Someone who can quickly understand the customer need and place a real focus on resolving issues and queries effectively and empathetically.
Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.

About us:

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, AVIVA, Standard Life, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.
Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Diligenta is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

Refine Your Search

complaint handler jobs

Complaint Handler

Regulatory Complaint Handler

Senior Recoveries Case Handler

Complaint Handler - Italian Speaker

Complaint Handler

Home Claims Handler

Complaints Handler

Claims Handler - Settlements

Claims Handler

Claims Handler

Complaints Handler

Customer Case Handler

Airport Station Manager

Complaints Handler

Resolution Case Handlers

Credit Hire / TPPD Handler

Account Handler

Technical Claims Handler

Patients Services Call Handler

Tusker Insurance Operations Case Handler 12 Month FTC - Watford

I want to receive the latest job alerts for complaint handler

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