Amazon. Work, Jobs in Wakefield, Eng (with Salaries)

Field Quality Assurance (FQA), Process Excellence
Amazon UK Services Ltd. - A10 —Wakefield
- Full-time
- Customer service
- English
- Continuous improvement
11d
Area Manager, FC Operations
Amazon UK Services Ltd. —Wakefield
- Full-time
- Management
- Data analysis skills
- English
Receptionist
Emcor —Woodfield
- £27,015 a year
- Full-time
- Computer literacy
- Front desk
- Cleaning
- Employee assistance programme
- Referral programme
Quick apply
6d
Workplace Health and Safety Specialist
Amazon Business EU Sarl, UK Branch - P97 —Wakefield
- Full-time
- English
- No degree
- Communication skills
Cleaning Operative
Emcor —Sheffield
- £13.45 an hour
- Part-time
- Customer service
- English
- Cleaning
- Employee assistance programme
- Referral programme
Quick apply
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Sheffield
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
Multi-drop Work, Owner Drivers - Leeds & Surrounds
National Network Logistics —Bradford
- £200 - £240 a year
- Customer service
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP
Amazon UK Services Ltd. —Doncaster
- Weekend availability
- Oracle
- Salesforce
- English
Experienced Multidrop Delivery Driver/Courier Manual & Automatic Vans
SEMPER OPTIMA LOGISTICS —Doncaster
- £13.50 - £17.00 an hour
- Weekend availability
- Customer service
- Driving
- Free parking
Quick apply
6d
Safety Technician
Amazon UK Services Ltd. - A10 —Doncaster
- Full-time
- Data analysis skills
- English
Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. —Leeds
- Full-time
- Maintenance
- Mechanical knowledge
Business Performance & Strategy Analyst
Beautykingdom uk ltd —Bradford
- £50,200 - £55,200 a year
- Full-time
- Microsoft Excel
- Writing skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
10d
Owner Drivers for Leeds Depots & Surrounds - Multi-drop Work
National Network Logistics —Castleford
- £200 - £240 a year
- Customer service
Quick apply
1d
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Print Service Desk Technical Customer Support Engineer - Level 4
HP —Sheffield
- Full-time
- Java
- SQL
- AWS
11d
Owner Drivers for Howden Depots & Surrounds - Multi-drop Work
National Network Logistics —Selby
- £200 - £240 a year
- Customer service
Quick apply
1d
Site Operations Manager
ABM UK —Methley
- Full-time
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Mon-Fri Work - Sheffield Depots - Multi-drop - Own Van
National Network Logistics —Sheffield
- £200 - £240 a year
- Monday to Friday
- Customer service
Quick apply
1d
Finance Business Partner (Digital, Amazon & Marketing)
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Accounting
- Employee discount
Quick apply
Account Manager
Havas Group —Leeds
- Full-time
- Management
- English
- Analysis skills
- Employee discount

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Field Quality Assurance (FQA), Process Excellence

Amazon UK Services Ltd. - A10 -
Wakefield

Apply Now

Job details

Full-time
11 days ago

Qualifications

Customer service
English
Microsoft Office Suite
Transportation management systems
Quality assurance
Continuous improvement
Supply chain quality assurance
Communication skills
Analytics

Full job description

DESCRIPTION

Operations is the heart and soul of everything Amazon does. As a Field Quality Assurance (FQA) Specialist you will solve complex challenges, partner with the Quality manager and Operations Managers to ensure timely delivery of goods out of the facilities. The individual in this position You will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon’s ability to deliver directly to customers through its network of 3rd party vendors.

Key job responsibilities
Key job responsibilities

Effectively manage time and complete daily routes. Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion.
Document feedback and audit results to help identify strengths, as well as areas of improvement
Use logical thinking, analytical & problem-solving skills
Navigate using GPS along a route of addresses provided daily; Track specific Geo Codes for addresses using the on-road application.
Verify potential access codes and delivery instructions for assigned addresses and update records as needed.
Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback
Interact with property managers as needed to address concerns with service levels being provided.
Monitor vendor training compliance; analyze and recommend process improvement solutions that positively impact the customer experience.
Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon’s systems and processes

A day in the life
You will have the exciting opportunity to make history by becoming a member of a Quality Assurance team whose purpose is to solve complex challenges and to create unprecedented customer experiences on a daily basis. We’re looking for innovation and problem-solving skills, and a passion to create world class customer experiences that will change the face of commerce.

About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint to help us do just that.

BASIC QUALIFICATIONS

Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Advanced proficiency in [local language] in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
Relevant experience working with data analytics and using these metrics to identify problems

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Customer service skills to effectively communicate with internal and external partners
Experience using a transportation management system
Parcel delivery experience, with market/geographic expertise

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon. jobs in wakefield, eng

Field Quality Assurance (FQA), Process Excellence

Area Manager, FC Operations

Receptionist

Workplace Health and Safety Specialist

Cleaning Operative

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Multi-drop Work, Owner Drivers - Leeds & Surrounds

Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP

Experienced Multidrop Delivery Driver/Courier Manual & Automatic Vans

Safety Technician

Reliability Maintenance Engineering Technician, RME

Business Performance & Strategy Analyst

Owner Drivers for Leeds Depots & Surrounds - Multi-drop Work

TAP Driver Trainer, E2E Field Learning Excellence

Print Service Desk Technical Customer Support Engineer - Level 4

Owner Drivers for Howden Depots & Surrounds - Multi-drop Work

Site Operations Manager

Mon-Fri Work - Sheffield Depots - Multi-drop - Own Van

Finance Business Partner (Digital, Amazon & Marketing)

Account Manager

I want to receive the latest job alerts for amazon. in wakefield, eng

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