Chargeback Work, Jobs in London, Eng (with Salaries)

Fraud Analyst (Revenue Protection), 12-Month Fixed-Term
Spotify —London
- Full-time
- Data analysis skills
- Analysis skills
- Machine learning
- Work from home
8d
Senior Due Diligence Officer
xpate —London
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
10d
Investigations Specialist
Betway Group —North London
- Full-time
- Financial services
- AI
Senior Product, Payments Manager
Western Union —London
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Product management
- Annual leave
Senior Account Executive
Justt —London
- Full-time
- Business development
Quick apply
3d
Sr. FinOps Engineer (68022)
Hitachi —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Portfolio Risk Manager
myPOS —London
- Hybrid work
- Analysis skills
- Annual leave
- Referral programme
7d
Consultant/Senior Consultant - AI Tokenomics
Capgemini —London
- Hybrid work
- Microsoft Excel
- Azure
- Data analysis skills
Infrastructure Architect
Halma plc —London
- Hybrid work
- Azure
- DevOps
- Travel
Quick apply
Senior Manager, Airline Payments Sales
Sabre —Richmond
- Full-time
- Business development
- Annual leave
1d
Principal Technology Architect Hybrid Cloud Platforms -Germany, UK, Netherlands
Infosys —London
- Leadership
- Communication skills
PreSales Engineer - UK
Justt —London
- Call to connect
- English
- APIs
Quick apply
ServiceNow SACM Global IT Architect Director
Boston Consulting Group —London
- Full-time
- Bachelor's degree
Risk Control Planning Manager
JD.COM INTERNATIONAL UK LTD —London
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Chargeback & Payments Coordinator
Zego —London
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
9d
Customer Experience Executive
One Retail Group —London
- Hybrid work
- Customer service
Payment Operations Specialist
Omaze —London
- Full-time
- Hybrid work
- Annual leave
3h
Junior Compliance Analyst
Moneyfarm —London
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
14d
Trust and Safety Associate
Artsy and Artnet —London
- £58,000 - £70,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
9d
Digital Operations Coordinator EMEA
Michael Kors —London
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Data analysis skills
- Analysis skills

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Fraud Analyst (Revenue Protection), 12-Month Fixed-Term

Spotify -
London

Apply Now

Job details

Full-time
8 days ago

Benefits

Work from home

Qualifications

Stakeholder collaboration
Stakeholder liaison
Data analysis skills
Internal department liaison
Analysis skills
Machine learning
Risk management
Fraud prevention and detection
Multidisciplinary collaboration
AI

Full job description

Payments

Full Time Contractor

London

Are you passionate about combating fraud, safeguarding revenue, and protecting users from sophisticated threats? As Spotify continues to grow and innovate, we are looking for a dedicated Fraud Analyst to join our Revenue Protection Operations team. In this role, you will play a crucial role in enhancing our fraud prevention strategy—ensuring a proactive balance between user growth, revenue protection, and maintaining a safe, scalable platform.

With scale comes complexity. You will focus on tackling payment fraud, chargebacks/disputes, creator onboarding and platform misuse that risks revenue leakage and partner trust.

As a 12-month cover, you will seamlessly step into our ongoing operations, keeping our momentum strong while bringing fresh perspectives to our workflows. You will work with a global team of world-class business managers, data scientists, product managers, and engineers to build robust operational defenses. If you have a keen eye for detail, strong analytical skills, and a drive to stay one step ahead of fraudsters using cutting-edge technologies, we want to hear from you!

What You’ll Do

- Detection & Mitigation: Review suspicious activity flagged by our fraud systems and take swift mitigating and preventative action to protect our genuine users, secure our growth, and minimize revenue leakage.
- AI & Tooling Innovation: Actively utilize, test, and adopt emerging AI technologies and automated tooling to enhance fraud detection and improve operational productivity.
- Build & Optimize: Partner closely with internal Product and Engineering teams as well as external vendors to help contribute to the design, requirement gathering, and testing of tooling and system changes to capture evolving fraud and abuse trends early.
- Trend Analysis & Investigation: Be creative and proactively seek out new fraud and misuse trends. Present data-informed findings and retrospectives to suggest robust performance guardrails.
- Cross-Functional Collaboration: Handle daily fraud and misuse escalations while working closely with Data Science, Engineering, and Product teams to translate operational insights into risk mitigation frameworks.
- Operational Excellence: Support the Revenue Protection leadership in maintaining and improving internal policies, process automation, evidence handling, and operational playbooks.

Who You Are

- Experience: 2+ years of experience in a fraud analyst or revenue protection role, preferably within an e-commerce, merchant fraud, or creator & marketplace platform environment. Given the fixed-term nature of this role, the ability to rapidly adapt and hit the ground running is highly valued.
- Domain Knowledge: Familiarity with common fraud prevention techniques, dispute/chargeback management, financial crime risks, and emerging industry trends.
- AI & Systems Mindset: Direct experience working with machine learning and rule-based fraud prevention tooling (such as Ravelin, Sift, Signifyd, Accertify, etc.). You possess the confidence and curiosity to leverage AI technologies to test, scale, and optimize internal fraud detection tools.
- Data Proficiency: Strong data analysis skills using SQL (knowledge of Google BigQuery is a plus) and experience with dashboard visualization tools like Looker, Tableau, or similar.
- Analytical Thinker: An ambitious and creative problem solver who works well independently, thrives when handling ambiguity, and can break down complex technical risks into practical applications.
- Collaborator & Communicator: A highly communicative person with a collaborative mindset who excels at building strong relationships with internal stakeholders, operations, and global partners.

Where You’ll Be

- You'll be based in London, UK.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Apply Now

Refine Your Search

chargeback jobs in london, eng

Fraud Analyst (Revenue Protection), 12-Month Fixed-Term

Senior Due Diligence Officer

Investigations Specialist

Senior Product, Payments Manager

Senior Account Executive

Sr. FinOps Engineer (68022)

Portfolio Risk Manager

Consultant/Senior Consultant - AI Tokenomics

Infrastructure Architect

Senior Manager, Airline Payments Sales

Principal Technology Architect Hybrid Cloud Platforms -Germany, UK, Netherlands

PreSales Engineer - UK

ServiceNow SACM Global IT Architect Director

Risk Control Planning Manager

Chargeback & Payments Coordinator

Customer Experience Executive

Payment Operations Specialist

Junior Compliance Analyst

Trust and Safety Associate

Digital Operations Coordinator EMEA

I want to receive the latest job alerts for chargeback in london, eng

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