It infrastructure Work, Jobs in Uttoxeter, Eng (with Salaries)

IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
9d
IT Technician
Shaw Education Trust —Stoke-on-Trent
- £30,024 - £33,700 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- School
- Health & wellbeing programme
- Employee discount
Quick apply
3d
IT Site Manager
Steris —Derby
- Full-time
- Management
- Bachelor's degree
- Travel
9d
Technical Change Analyst
Newcastle Under Lyme Borough Council —Newcastle-under-Lyme
- £40,777 - £42,839 a year
- Full-time
- CRM software
- Azure
- AI
- Free parking
- Annual leave
2d
First Line Analyst
Computacenter —Derby
- 12 hour shift
- Project management
- Presentation skills
- Computer networking
5d
Systems and IT Manager
The Wolverhampton Grand Theatre (1982) Ltd —Wolverhampton
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
10d
IT & Technical Support Apprentice
Global Telemetrics —Coalville
- £8 an hour
- Google Suite
- Organisational skills
- In-person
Quick apply
6d
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Management
Document Control Assistant
Balfour Beatty —Derby
- Hybrid work
- Travel
- Organisational skills
- SharePoint
- Annual leave
2nd Line Project Engineer
Midlands Partnership University NHS Foundation Trust —Trentham
- £28,392 - £31,157 a year
- Full-time
- Data entry
- Typing
- In-person
Software Engineer, Site Reliability Engineering
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Software development
Quick apply
Digital Delivery Manager
Balfour Beatty —Derby
- Hybrid work
- Continuous improvement
- No degree
- Communication skills
- Annual leave
Head of Information Management
Assystem —Derby
- Engineering
Document Controller
United Infrastructure —Wolverhampton
- Full-time
- Organisational skills
- SharePoint
Quick apply
IT Infrastructure Network Engineer I
LKQ Corporation —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
11d
Cloud Engineer
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
- Employee discount
Quick apply
3d
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
4d
Infrastructure & Hardware Engineer - On Site
IAE —Stoke-on-Trent
- £30,000 - £37,650 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
Quick apply
6d
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Senior C&I Engineer - Information & Communications Technology (ICT)
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Mentoring

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IT Technician

RMT Accountants & Business Advisors
Stoke-on-Trent

Apply Now

Job details

Permanent
9 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Writing skills
User account provisioning
Maintenance
Network infrastructure
User account management
IT permissions management
Network support
Organisational skills
Application support
PowerShell scripting
PowerShell
Identity & access management

Full job description

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. As we continue to scale, we are integrating high‑quality accountancy firms into a national organisation with strong local presence.

We are seeking a proactive and skilled IT Support Technician (2nd Line) to support our DPC hub. This role combines on‑site end‑user support with close collaboration across our central IT function, contributing directly to the reliability, security, and performance of our growing technology environment. You will play a key role in ensuring smooth day‑to‑day operations, delivering excellent user support, and maintaining robust local infrastructure.

Key Responsibilities

User & Desktop Support

Deliver 2nd Line troubleshooting for laptops, desktops, peripherals, applications, and performance issues.
Act as an escalation point for complex or persistent technical incidents.
Investigate and resolve escalated technical incidents, ensuring timely follow‑up and communication.

Account, Access & Device Management

Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates.
Configure workstations, profile laptops, and ensure new starters receive an effective technical induction.
Administer Microsoft Entra and Microsoft 365, including mailbox setup, distribution lists, and security groups.

Systems Maintenance & Administration

Support local infrastructure in coordination with central IT.
Perform routine system checks, patching validation, backup checks, and monitoring activities.
Troubleshoot networking issues including connectivity, DNS/DHCP behaviors, VPN, VLANs, and wireless performance.
Assist with escalations relating to Windows Server, storage, identity, and security components.
Maintain accurate documentation for systems, configurations, and support procedures.

Security & Compliance

Support technical activities related to vulnerability management and remediation.
Work with tools such as Sentinel one, Qualys, Mimecast, and Microsoft 365 Security Portal.
Assist with triage and response to security alerts under the direction of central IT.

Vendor & Escalation Management

Coordinate with third‑party vendors and external partners to resolve technical issues or support local projects.

Collaboration with Group IT
Support initiatives relating to:

Microsoft Windows 11 endpoint environments
Microsoft 365 administration and apps
Mimecast web filtering and email security
Network maintenance and troubleshooting
Vulnerability scanning and patching using Qualys
Hardware configuration to organisational standards

Skills, Knowledge & Expertise

Essential

Solid experience in a 2nd Line role within a multisite or professional services environment.
Strong troubleshooting capability across Windows, Microsoft 365, networking, and core infrastructure.
Good understanding of identity and access management and Windows Server fundamentals.
Confident working independently on complex tasks with clear communication and accountability.
Ability to balance reactive support with operational technical responsibilities.

Desirable / Beneficial

Networking knowledge (firewalls, switching, VLANs, routing basics).
PowerShell scripting or automation experience.
Exposure to Azure administration, conditional access, security policies.
Experience supporting server or cloud operational tasks.
Understanding of backup, storage, and monitoring practices.

Belong@ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Department

Operations - IT

Employment Type

Permanent

Location

Stoke-on-Trent

Workplace type

Onsite

Apply Now

Refine Your Search

it infrastructure jobs in uttoxeter, eng

IT Technician

IT Technician

IT Site Manager

Technical Change Analyst

First Line Analyst

Systems and IT Manager

IT & Technical Support Apprentice

Housing Asset Data Analyst

Document Control Assistant

2nd Line Project Engineer

Software Engineer, Site Reliability Engineering

Digital Delivery Manager

Head of Information Management

Document Controller

IT Infrastructure Network Engineer I

Cloud Engineer

IT Infrastructure Support Specialist

Infrastructure & Hardware Engineer - On Site

IT Infrastructure Field Support Engineer

Senior C&I Engineer - Information & Communications Technology (ICT)

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