Helpdesk support Work, Jobs in Longbridge, Wmd (with Salaries)

Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
1d
Administrator
Amey Ltd —Birmingham
- £14.12 an hour
- Monday to Friday
- Microsoft Outlook
- Writing skills
- Administrative experience
- Employee discount
Quick apply
3d
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- Organisational skills
- Communication skills
- Annual leave
13d
ICT Technician
The Chantry School —Worcester
- £25,583 - £25,989 a year
- Full-time
- School
- Free parking
- Sick pay
Quick apply
Caretaker
Bellrock Property and Facilities Management —Worcester
- £25,000 a year
- Hybrid work
- AI
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
General Maintenance Technician - West / East Midlands
City Facilities Management (UK) —Birmingham
- £29,395.40 a year
- Full-time
- Employee discount
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
7d
Mechanical Craftsperson
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Electrical Craftsperson
Equans —Birmingham
- Full-time
- Driving
- Cleaning
- Annual leave
- Employee assistance programme
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
7d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
14d
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Business development
- Continuous improvement
- Organisational skills
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- CRM software
- Azure
- Continuous improvement
- Free parking
Quick apply
13d
Shift Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Shift Mechanical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Mechanical Engineer
Equans —West Bromwich
- Full-time
- Annual leave
- Employee assistance programme
Associate Director, Commercial Property Manager
BNP Paribas —Birmingham
- Full-time
- Business development
- Team management
- Accounting
- Annual leave
- Employee discount

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Helpdesk Agent

Arcus FM -
Redditch

Quick apply

Job details

Full-time
£26,437 a year
1 day ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Retail experience
Phone etiquette

Full job description

Do you have customer service experience?

Enjoy being the first point of contact?

Yes? I may have the ideal role for you…

We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating 40-hour basis: Mon – Fri (06:00 – 14:00 / 12:00 – 20:00) and every other weekend. When working the weekend, you’ll have staggered days off in the week to compensate.

You’ll be joining as our first point of contact for all stores requiring our assistance. You’ll take reactive calls, create Work Orders, chasing Engineers as and when required and provide stores with updates.

You’ll have a confident phone manner, being assertive when required. It’ll be challenging at times when you won’t be able to provide a store with the answer they want, delivering that news may be hard for you. But the rewarding aspect is when you receive positive feedback advising the difference you made. You’ll have a great ability to learn and retain information as speed, as you’ll be using several systems and knowing which Engineer to send for which job is essential.

For the right candidate there is an opportunity for you to complete an apprenticeship. Providing you with opportunities for career progression if that’s what you’re looking for.

If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!

When you join us, you’ll receive:

Salary: £26,437 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

helpdesk support jobs in longbridge, wmd

Helpdesk Agent

Administrator

SAP Helpdesk Analyst (111772-0726)

ICT Technician

Caretaker

General Maintenance Technician - West / East Midlands

Service Adviser

Mechanical Craftsperson

Electrical Craftsperson

Estates Manager - Occupier Services

L4 Network Engineer Apprentice

Property Operations Lead - Helpdesk Delivery (Team Leader)

Apprenticeships at ASSA ABLOY UK

Administrator

Electrical Engineer

Technical Service Manager

Shift Electrical Engineer

Shift Mechanical Engineer

Mechanical Engineer

Associate Director, Commercial Property Manager

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