Customer support & client services managers Work, Jobs in Middlewich, Chs (with Salaries)

Customer Services Supervisor
Encirc —Elton
- £40,000 - £43,000 a year
- Bachelor's degree
- Continuous improvement
- Free parking
- Annual leave
Quick apply
11d
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
Screening Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Communication skills
Quick apply
11h
Client Operations Manager
SweetPeak Customer Solutions Ltd —Manchester
- £60,000 - £78,000 a year
- Full-time
- CRM software
- Continuous improvement
- In-person
- Health & wellbeing programme
Quick apply
1d
Customer Liaison Manager
Solus Accident Repair Centres —Warrington
- £30,000 - £40,000 a year
- Full-time
- Remote
- Employee discount
Service Desk Team Leader
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
Senior Customer Engagement Officer
The Riverside Group —Liverpool
- £42,229 - £46,674 a year
- Weekend availability
- Continuous improvement
- Leadership
- Communication skills
13h
Customer Operations Team Leader
New Balance —Warrington
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
11d
Complaints Manager - Lloyds Living
Lloyds Banking Group —Manchester
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
1d
Customer Care Office Manager
BarrattDevelopments —Warrington
- Management
- Construction experience
- Time management
10d
Digital Customer Success Manager, EMEA
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Flexible schedule
- Life insurance
1d
Client Service Manager - Commercial Lines
Gallagher —Fenton
- Full-time
- Bachelor's degree
- Mentoring
- Flexible schedule
Customer Success Lead
THG Ingenuity —Manchester
- Microsoft Powerpoint
- CRM software
- Analysis skills
Quick apply
11h
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Recruiting
Quick apply
7d
Customer Success People Lead
Xero —Manchester
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
9d
Contact Centre Manager
Egis —Manchester
- Continuous improvement
- Training & development
- Leadership
4d
Landlord Support Team Leader FTC 12 Months
National Residential Landlords Association —Manchester
- £37,152.00 - £37,152.10 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Work from home
Quick apply
4d
Manager, Customer Solutions Management, Public Sector (UK, Germany and International Organisations)
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- AWS
- Bachelor's degree
- Team management
6d
Care Operations Manager - French
Deliveroo —Manchester
- Full-time
- CRM software
- Communication skills
- Analytics
- Annual leave
11d
New Partner Experience Team Lead - French Market
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English

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Customer Services Supervisor

Encirc -
Elton

Quick apply

Job details

£40,000 - £43,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
On-site gym
Annual leave
Company pension
Canteen
Employee assistance programme
Private medical insurance
Employee discount
Car scheme
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Performance management
Bachelor's degree
Continuous improvement
Partnership building
Customer support
Team motivation leadership
Supply chain customer service

Full job description

Job Introduction

CUSTOMER SERVICES SUPERVISOR | Mon - Thursday 8am - 5pm, Friday 8am - 2:30pm

£40,000 - £43,000 DOE

The Customer Services Supervisor will oversee the Customer Services team by clearly defining roles and responsibilities to ensure customer orders are processed accurately and on time, agreed reports are delivered, and related inquiries are effectively managed.

You will foster team development to build the necessary skills and expertise required to manage a diverse range of customer accounts, while consistently monitoring daily workloads and the accuracy of responses. Evaluate team performance and deliver actionable insights to support the ongoing enhancement of customer service. Encourage the team to pursue continuous improvement initiatives and adopt a proactive approach to consistently deliver exceptional service to our customers.

The Key Requirements

Ideally, a bachelor's degree or equivalent education
Demonstrated experience in customer service and/or supply chain roles within a high-volume business environment
Proven ability to support operational needs for systems integration projects, preferably involving third-party collaborations
Proficient in computer skills, including MS Office Suite (Word, Excel, Project)
Familiarity with AS400, SAP, and JD Edwards systems
Proven ability to develop & motivate high performing teams as well as managing conflicting priorities & utilise internal network & relationships to reach solutions
Experience of establishing a culture of teamwork, continuous improvement, inclusion & high performance to enable team members to meet their potential & perform at their best
Ability to work in partnership with a broad spectrum of stakeholders, both internal & external

Benefits:

Annual leave package of 25 days plus 8 bank holidays plus the option to buy holidays
- Free onsite gym for all employees
- MyBenefits Reward Platform with 100s of discounts at restaurants and retailers
- Employee Well-being benefits such as the Employee Assistance Programme
- Pension scheme where the company contributes up to a max 7%
- Life cover at 3 times your annual salary
- Optional partner life cover
- Subsidised onsite staff restaurant
- Free parking onsite
- Salary sacrifice Electric car scheme
- Subsidised onsite electric car charging
- Cycle to work scheme
- Enhance maternity and paternity leave
- Liftshare scheme
- Health cash plan
- Optional dental insurance
- Optional Private Medical Insurance
- Optional critical illness cover
- Social club

About the company

At Encirc, we make, fill and move glass.

Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food and beverages industries.

With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.

Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.

Our Values

At Encirc, we’re proud to be a forward‑thinking manufacturer in a world that’s increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another—helping us create a workplace where everyone can thrive.

These values aren’t just words on a wall; they’re lived, shared and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.

Equal Opportunities

Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion.

We also want to ensure our recruitment process is accessible to everyone. That’s why we have partnered with Recite Me to offer an accessibility toolbar on our job search page, recruitment application system and website. The toolbar includes screen reading functionality, multiple reading aids, customisable styling options and an on-demand live translation feature that boasts over 100 languages including 65 text-to-speech and styling options.

To activate the Recite Me toolbar, click on “Manage Cookies” and turn on the “Accessibility Toolbar” option.

AI Guide

Before you apply, take a moment to read our Encirc Careers AI Guide. It’s a quick, helpful overview of how you can use AI to support your application—and where it’s best to rely on your own experience and personality.

Next steps

Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don’t hear from us, please check your junk mail. We look forward to hearing from you. #chooseglass

Quick apply

Refine Your Search

customer support & client services managers jobs in middlewich, chs

Customer Services Supervisor

Customer Experience Manager

Screening Manager

Client Operations Manager

Customer Liaison Manager

Service Desk Team Leader

Senior Customer Engagement Officer

Customer Operations Team Leader

Complaints Manager - Lloyds Living

Customer Care Office Manager

Digital Customer Success Manager, EMEA

Client Service Manager - Commercial Lines

Customer Success Lead

Helpdesk Team Leader

Customer Success People Lead

Contact Centre Manager

Landlord Support Team Leader FTC 12 Months

Manager, Customer Solutions Management, Public Sector (UK, Germany and International Organisations)

Care Operations Manager - French

New Partner Experience Team Lead - French Market

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