About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
The Assistant Maintenance Manager (Contracts) plays a key role in managing the external specialist contractors who support NHS Lanarkshire’s PSSD Maintenance Department. The post holder will ensure that contracted services are delivered safely, compliantly, and to the required standard, helping to maintain a safe and functional environment for staff, patients, and visitors. Working as part of the Maintenance Management Team, the role supports the effective delivery and ongoing improvement of contracted services, adjusting to changing operational and organisational needs. You will act as the main point of contact for contractors on daytoday contractual, commercial, and performance matters.
In this key role, you will:
Contract & Supplier Management
-
Take responsibility for managing contracts throughout their full lifecycle, from developing specifications and scopes of work through mobilisation, performance monitoring, review, and contract closeout.
-
Support the development of clear and practical scopes of work for PPM contracts, project works, and framework agreements.
-
Oversee contracts once awarded, ensuring services are mobilised correctly and continue to meet contractual requirements.
-
Monitor operational and financial performance, ensuring compliance with SLAs, Standing Financial Instructions, and statutory obligations.
-
Secure timely renewals, certifications, and approvals to maintain service continuity and legal and regulatory compliance.
-
Manage a varied portfolio of contracts, including longterm and technically complex agreements, balancing priorities across multiple work streams.
-
Encourage open and collaborative working relationships with contractors and internal teams, ensuring expectations and responsibilities are clearly understood
Performance & Compliance
-
Maintain accurate and uptodate contract records, including registers, KPI information, and supporting documentation.
-
Focus on achieving value for money, considering service quality, performance, and overall cost.
-
Prepare regular financial updates and performance reports, including KPI data and contractor performance commentary.
-
Take part in supplier performance meetings, helping to identify issues, agree actions, and drive service improvement.
-
Track and monitor performance against agreed KPIs, SLAs, and statutory requirements.
Stakeholder Engagement & Communication
-
Work closely with internal colleagues, including Finance, Procurement, and Estates teams, to support effective contract and supplier management.
-
Build positive working relationships with contractors, encouraging a solutionsfocused approach to performance and improvement.
-
Handle contractual and commercial queries, and support the resolution of disputes or issues where they arise.
-
Attend and contribute to technical working groups and contractrelated meetings when required.
-
Support modern ways of working, including the use of Microsoft 365 tools, to improve communication, recordkeeping, and transparency.
-
Ensure accurate records are maintained for maintenance activity, monitoring, incidents, or service issues.
What You'll Bring:
-
The post holder requires having knowledge of the use of all equipment used for the safe and reliable maintenance, testing and operation of all building, engineering and grounds maintenance services, plant & equipment.
-
Understand and use complex computer management systems related to equipment and building service controls and manage PC based control networks.
-
Understand and use all specialist equipment in relation to the various Authorised Person duties.
-
The use of a range of office equipment including computer based and specialised data management software, computer-aided drawing (CAD) software and equipment, etc.
-
A driving licence is required; this must be a full UK/EU/EEA licence
What we Offer
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
-
Annual Leave - 35 days including public holidays
-
Generous NHS pension scheme
-
Annual incremental salary progression
-
Paid sick leave increasing with length of service
-
NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
For informal discussion, please contact Mark Cunningham , Contracts Manager on [email protected]
If you have any questions about the recruitment process or require support with your application, contact Stephanie McNeill, Recruitment Administrator on [email protected]
