Complaints manager Work, Jobs in Finmere, Bkm (with Salaries)

Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
4h
Third in Charge
Grandir UK —Daventry
- £27,827 - £30,576 a year
- Full-time
- Management
- Experience working with children
- In-person
- Annual leave
- Employee discount
Quick apply
Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)
Ministry of Justice —Edgcott
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Business Administrator - HMP Bullingdon
Ministry of Justice —Bicester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
6d
Store Manager
C.P. Company —Bicester Town
- Full-time
- English
- In-person
- Training & development
Quick apply
3d
Technical Manager
Absolute Taste —Bicester
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
Practice Manager
Mayfield Surgery —Northampton
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
7d
Enforcement Manager
Trellint —Oxford
- Full-time
- Continuous improvement
- Team management
- Recruiting
Reception Manager
Old Parsonage Hotel —Oxford
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12d
General Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quick apply
Sales Associate
Castore —Towcester
- Communication skills
Quick apply
Centre Manager
KwikFit —Towcester
- £37,974.60 a year
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Quality & Technical Manager – Asbestos Consultancy
Acorn Analytical Services —Northampton
- £50,000 - £60,000 a year
- Full-time
- Up to 50% travel
- Quality control
- Travel
- Annual leave
- Work from home
Quick apply
Senior Administrative Officer - Northamptonshire - East of England.
HM Prison & Probation Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
10d
Administrator
Ministry of Justice —Aylesbury
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
9h
Dental Practice Manager (Dental Experience Mandatory)
The Hub Dental Practice —Milton Keynes
- Up to £40,000 a year
- Weekend availability
- English
- Human resources
- Recruiting
Quick apply
4d
Claims Manager
Gallagher Bassett —Blisworth
- Full-time
- Recruiting
- Leadership
- Communication skills
10d
Transport Training Manager
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- Microsoft Powerpoint
- Travel
- Mentoring
Quick apply
Assistant Manager
KwikFit —Towcester
- £30,691.80 a year
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Full-time Facilitator
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Recruiting
- Annual leave
2d

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complaints manager jobs near finmere, bkm

Customer Service Representative

CSafe -
Long Crendon

Quick apply

Job details

Permanent | Full-time
4 hours ago

Qualifications

Driving Licence
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Complaint handling
IT
Computer skills
Customer interaction
Communication skills
Supply chain customer service
Time management

Full job description

CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product availability and continue to fulfil our founders’ mission to provide patients around the world with access to viable, life-enhancing pharmaceuticals.

With a “client-first” focus, deep industry expertise and commitment to innovation, CSafe continues to deliver industry-leading products in both the active and passive segments. CSafe is the only provider with an end-to-end portfolio including active and passive bulk air cargo, parcel, cell and gene and specialty last-mile use cases allowing our team to match your requirements to the best solution for your needs. Any size, any duration and any temperature – CSafe is at the heart of your cold chain.

Job Purpose:

Reporting directly to the Customer Service Manager the Customer Service Representative is responsible for supporting the commercial team with quotes and lead times, coordinating, and processing all incoming orders/leases, and supporting with all external logistical requirements.

Role and Responsibilities:

The following responsibilities are that of the Customer Service Representative. These are intended as an overview and are not an exhaustive list.

Processing purchase orders or leases, across a limited range of CSafe’s products and services.
Answering relevant incoming customer enquiries, using your in-depth knowledge of products, and utilising all relative internal channels.
Liaising with all relevant internal departments regarding the management of enquiries and orders or lease requests through to completion – providing a true end-to-end customer experience.
Take responsibility for the full resolution of assigned complaints and incidents – ensuring all relevant internal departments are engaged.
Ensuring your personal performance meets or exceeds the published Key Performance Indicator (K.P.I) targets.
From time to time, as requested by management it may be necessary to carry our extra duties in addition to those listed.
Take part in all identified training to ensure skills are in line with the job role requirements.

Requirements

Experience and Qualifications:

Minimum of 2 year’s prior experience in Customer Services.
Prior experience working within a team environment.
Familiarity with Sage X3 and Wave Reaction.

Functional Competencies:

Fluency in English both in written and verbal communication.
Proficient IT skills for system management and Office 365 based applications.
Analyse situations
Listen effectively
Communicate clearly
Problem-solving skills.
Planning, organising and time management skills.
Strong prioritisation skills.
Positive approach to correcting errors and ensuring reduction of future errors.
Excellent attention to detail.
Strong team orientation - able to work effectively in multiple teams simultaneously.
Resilience.
The ability to work under pressure.
Adaptability.

Behaviour and Attitude Competencies:

Professional Presentation
Quick learner
Maturity
Effective communicator at all levels
Calmness (Under Pressure)
Organised
Problem Solver
Self-Motivated
Flexibility
Resilience
Pro activity
Energy & Drive
Approachability
Curiosity
Innovative
Positivity
Creativity

Other Requirements

Full Driving licence.
Right to work in the UK
Willingness to travel to other sites
In office requirement – three to four days a week.

Work Location: Hybrid remote in Long Crendon

Quick apply

Refine Your Search

complaints manager jobs in finmere, bkm

Customer Service Representative

Third in Charge

Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)

Business Administrator - HMP Bullingdon

Store Manager

Technical Manager

Practice Manager

Enforcement Manager

Reception Manager

General Manager - New Club Opening

Sales Associate

Centre Manager

Quality & Technical Manager – Asbestos Consultancy

Senior Administrative Officer - Northamptonshire - East of England.

Administrator

Dental Practice Manager (Dental Experience Mandatory)

Claims Manager

Transport Training Manager

Assistant Manager

Full-time Facilitator

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