Engineering manager Work, Jobs in Silverstone, Nth (with Salaries)

Technical Resolution Manager
Vertiv —Bedford
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
BMS Project Manager
Albireo Energy —Northampton
- Full-time
- Schematics
- Engineering
- Bachelor's degree
- Employee assistance programme
Quick apply
Lead Manufacturing Engineer
GE Vernova —Rugby
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Travel
Technical Services Design Manager
SSE —Oxford
- £80,588 - £96,301 a year
- Full-time
- Engineering
- Analysis skills
- Team management
- Employee discount
13d
Solution Design Manager
ID Logistics & Transport Ltd —Northampton
- £70,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Lead Structural Methodologies Engineer
Alpine —Enstone
- Full-time
- Engineering
- Continuous improvement
- Scripting
Lead Mechanical Engineer
GE Vernova —Rugby
- Full-time
- Schematics
- Engineering
- Organisational skills
Chief Engineer - Aerodynamics (Modeling & Simulation)
Cadillac Formula 1® Team —Silverstone
- Microsoft Powerpoint
- Microsoft Word
- Leadership
- Annual leave
Quick apply
Contract Manager
JN Bentley —Aylesbury
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
Tritium Fuel Cycle Lead
Proxima Fusion —Oxford
- Full-time
Lead Electrical CAD Engineer
GE Vernova —Rugby
- Full-time
- System design
- Organisational skills
- Communication skills
12d
Assistant Director, Projects
NBCUniversal —Bedford
- Full-time
- Management
- Engineering
- Bachelor's degree
Lead APQP Supplier Quality Engineer
GE Vernova —Rugby
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Lead Aerodynamic Concept Engineer
Audi Motorsport AG —Bicester
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Lead Mechanical Engineer – Rotating Electrical Machines
GE Vernova —Rugby
- Full-time
- Microsoft Word
- Engineering
- Travel
Maintenance Engineer Team Leader
Medik8 —Aylesbury
- £55,000 - £60,000 a year
- Monday to Friday
- Hybrid work
- Engineering
- Maintenance
- Continuous improvement
- Employee discount
Quick apply
National Sales Manager, Digital
Grundfos —Leighton Buzzard
- Engineering
- Business
- Annual leave
- Flexible schedule
Design Manager
Carey Group —Milton Keynes
- Full-time
- Hybrid work
- Civil engineering
- Continuous improvement
- Organisational skills
- Gym membership
Quick apply
Project Engineering Lead
API Microwave —Wavendon
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Relocation assistance
- Flexitime
Quick apply
Lead Electrical Engineer (Authorised Person)
VINCI Facilities UK —Bicester
- Full-time
- Maintenance
- In-person
- Leadership
Quick apply

I want to receive the latest job alerts for engineering manager in silverstone, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Resolution Manager

Vertiv -
Bedford

Apply Now

Job details

Full-time

Qualifications

Technical troubleshooting
Data centre experience
Report writing
Stakeholder collaboration
Client engagement
Engineering
Mechanical Engineering
Internal department liaison
Technical support
Analysis skills
Bachelor's degree
Continuous improvement
Product management
HVAC
Technical writing
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Electrical Engineering
Communication skills
Analytics

Full job description

The Technical Resolution Manager (TRM) for Vertiv Cooling is responsible for managing complex technical challenges, ensuring efficient problem resolution, and providing technical leadership for Vertiv’s cooling products and solutions in the UK. This role involves acting as the key point of contact for escalated issues, collaborating with cross-functional teams, and delivering exceptional customer support to maintain high levels of client satisfaction and product reliability.

Key Responsibilities:

Technical Expertise & Troubleshooting

Act as the subject matter expert (SME) for Vertiv cooling systems, including precision cooling, thermal management, and related technologies.

Diagnose and resolve complex technical issues affecting cooling system performance.

Provide expert guidance to field service teams, partners, and customers on troubleshooting and repairs.

Conduct root cause analysis and implement corrective actions for recurring problems.

Escalation Management

Serve as the escalation point for unresolved technical issues, ensuring prompt and effective resolution.

Coordinate with engineering, R&D, and product teams to address and resolve system design or manufacturing-related issues.

Track and manage the lifecycle of technical escalations, documenting solutions and identifying trends.

Customer Support & Communication

Maintain proactive communication with customers during the resolution process, ensuring transparency and timely updates.

Collaborate with sales and service teams to address customer concerns and improve product performance.

Provide post-resolution follow-ups to ensure customer satisfaction and operational efficiency.

Process Improvement

Identify patterns in technical issues and recommend process or product improvements to minimize recurrence.

Contribute to the development of knowledge base articles, technical guides, and training materials.

Lead technical training sessions for internal teams and partners to enhance their expertise in Vertiv cooling systems.

Collaboration & Reporting

Work closely with cross-functional teams, including R&D, quality assurance, and service teams, to improve product reliability and customer experience.

Prepare and present reports on key metrics, including resolution timelines, recurring issues, and customer satisfaction.

Qualifications: • Education :

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, HVAC, or a related technical qualification.

Experience :

5+ years of experience in technical support, field engineering, or product management, preferably in HVAC or precision cooling systems.

Experience with data centers, telecom, or industrial cooling systems is a strong advantage.

Technical Skills :

Strong understanding of cooling technologies, thermal management principles, and associated hardware/software systems.

Proficiency in diagnostic tools and methodologies for cooling equipment.

Soft Skills :

Excellent problem-solving and analytical skills.

Strong communication and interpersonal abilities to engage with diverse teams and clients.

Ability to work under pressure and manage multiple priorities effectively.

Preferred Experience:

Familiarity with Vertiv’s product portfolio and related industry standards.

Experience in data centre environments and critical infrastructure cooling solutions.

Employment Type : Full-Time

Reports To : UK Thermal Engineering Manager

This position plays a crucial role in maintaining the reliability and customer trust in Vertiv cooling solutions while driving continuous improvement initiatives across technical services.

#LI-JF1

Apply Now

Refine Your Search

engineering manager jobs in silverstone, nth

Technical Resolution Manager

BMS Project Manager

Lead Manufacturing Engineer

Technical Services Design Manager

Solution Design Manager

Lead Structural Methodologies Engineer

Lead Mechanical Engineer

Chief Engineer - Aerodynamics (Modeling & Simulation)

Contract Manager

Tritium Fuel Cycle Lead

Lead Electrical CAD Engineer

Assistant Director, Projects

Lead APQP Supplier Quality Engineer

Lead Aerodynamic Concept Engineer

Lead Mechanical Engineer – Rotating Electrical Machines

Maintenance Engineer Team Leader

National Sales Manager, Digital

Design Manager

Project Engineering Lead

Lead Electrical Engineer (Authorised Person)

I want to receive the latest job alerts for engineering manager in silverstone, nth

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected