It support technician Work, Jobs in Hoole, Chs (with Salaries)

Technical Support Analyst - Fixed Term
Allied Bakeries —Liverpool
- Up to £28,000 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1h
Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
1h
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
4d
AI Coach (Copilot, ChatGPT, Claude, or Gemini)
Correlation One —Liverpool
- Remote
- Software troubleshooting
- Training & development
- AI
Application Support Analyst
Barclays —Knutsford
- Continuous improvement
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Assembly
- Power tools
- In-person
- Free parking
Quick apply
13d
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills
Senior Support Team Member
Pixel Inspiration —Altrincham
- From £28,500 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3h

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it support technician jobs near hoole, chs

Technical Support Analyst - Fixed Term

Allied Bakeries -
Liverpool

Quick apply

Job details

Full-time | Fixed term contract
Up to £28,000 a year
1 hour ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
User account provisioning
Internal department liaison
User account management
Continuous improvement
IT permissions management
Customer support
Multidisciplinary collaboration
Communication skills
Active Directory
Intune
Help desk

Full job description

Overview of role

Location: Liverpool, Merseyside

Salary: up to £28,000pa.
Onsite
Full-time, Fixed Term for 12 Months

Work as part of the Grocery Services Centre (GSC) Technical Services Team providing technical service activities ensuring customer expectations are fully met. Support and engage with local and wider ABF teams to continuously improve the environment to ensure the delivery of a good customer service experience.

Based in a small team dedicated to providing device, technical asset management and licence support along with provision of relevant reporting and administration. The role includes working closely with the Business Technology Services (BTS) team who control our central infrastructure function to managing the service across our supported business units and users and will require occasional travel to sites to provide support.

.................................................................................................................................................................................................................

We believe in rewarding our employees and providing a supportive work environment. Here’s what you’ll get:

✅ Competitive Benefits Package including:

Competitive Salary
Generous Leave – 25 days holiday + bank holidays
Free Onsite Parking
Employee Assistance Programme
Health Scheme
Pension Scheme
Onsite Shop
Eyecare Vouchers
Employee Referral Scheme
Discounts on groceries, holidays and more.

Key Accountabilities

✔️ Ensure asset management processes are followed and implemented ensuring all audit requirements are met.

✔️ Maintain and report on stock levels to ensure continued good customer service.

✔️ Ensure devices are available and built to SLA thus ensuring good customer service to all supported business units.

✔️ Assist with issues where possible and provide additional liaison with ABF BTS, ultimately acting as the point of escalation if needed to ensure the issues are resolved.

✔️ Ensure management of desktop and infrastructure applications including accurate licensing allocation, installation, and reporting.

✔️ Engage with the relevant teams within Grocery Service Centre and ABF BTS to drive improvements and quality of service.

✔️ Ensure the correct assignment of licences across the device estate and work with the Tech Services Team Lead and IS Finance to ensure correct levels are maintained.

✔️ Work on technical projects to ensure delivery to the required project standards and all allocated tasks are completed as per the specified requirements.

✔️ Continue to support the control structures for IT and ensure best practice standards are being immersed into IT processes.

✔️ Support the approach of ensuring all team members, identify and deliver continuous improvement activities.

The Right Person

✔️ Proven experience in enterprise asset management, including asset lifecycle management, stock control, reconciliation, audit, and compliance.

✔️ Hands-on experience using Microsoft Intune for device provisioning, configuration, policy/application deployment, compliance, and management.

✔️ Working knowledge of Active Directory, including user and group administration, permissions, access management, and account support.

✔️ Strong understanding of IT infrastructure, including hardware, mobile devices, and networking fundamentals.

✔️ Good awareness of ITIL or other best practice IT service management frameworks.

✔️ Strong customer service and stakeholder communication skills.

✔️ Ability to work independently, prioritise workload, and deliver to a high standard.

✔️ Flexible and collaborative approach, with the ability to work effectively across teams and departments.

✔️ Willingness to undertake occasional site travel.

Quick apply

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it support technician jobs in hoole, chs

Technical Support Analyst - Fixed Term

Tech & Customer Support Advisor

Technical Support Agent Level 2

AI Coach (Copilot, ChatGPT, Claude, or Gemini)

Application Support Analyst

Advansys Technical Consultant

Technical Customer Support & Product Development Specialist

Senior Technical Support Engineer

Senior Support Team Member

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Overview of role

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Key Accountabilities

The Right Person

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