It Work, Jobs in Baslow, Dby (with Salaries)

Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- Linux
- Free parking
Quick apply
IT Project Manager
Solidcor —Chesterfield
- Full-time
- Software troubleshooting
- Agile
- Communication skills
Quick apply
Technical Support Engineer
KION Group AG —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Writing skills
- Communication skills
- Employee discount
Quick apply
Solution Architect - Civil / Construction Software
Rolls-Royce SMR —Derby
- £58,250 - £76,450 a year
- Full-time
- Hybrid work
9h
NetSuite System Administrator
MetroRod Ltd —Macclesfield
- £50,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Computer literacy
- Writing skills
- Organisational skills
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
11d
IT Collections & Operations Assistant
Chaps IT Recycling LTD —West Ecclesfield
- £14 an hour
- Overtime
- Warehouse experience
- In-person
- Free parking
Quick apply
Senior Business Systems Administrator
Tes Global —Sheffield
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Trainee Technical Support Technician
Niftylift Ltd —Hoyland Nether
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
12d
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Free parking
Quick apply
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
8d
Network Technician
Lanes Group —Sheffield
- £35,000 - £40,000 a year
- Full-time
Quick apply
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- School
- Employee assistance programme
- Employee discount
Quick apply

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Technical Support

20i Ltd
Mansfield

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
Private medical insurance

Qualifications

Live chat
Technical troubleshooting
Computer Science
WordPress
Customer service
Ticket management
Ticket management systems
DNS
Customer interaction
Linux
Communication skills
Joomla
Help desk

Full job description

Are you a computing graduate looking to start your career in the IT industry? 20i is a great opportunity for graduates passionate about technology to grow their experience in an engaging, forward-looking company.

Since being founded, 20i has grown into the UK’s largest web host, hosting over 1 million websites. We supply the UK’s top web agencies, professionals and businesses with high-end hosting solutions. We’re continuously developing cutting-edge technology to add more value to the platform than any other host, coupled with our team of support specialists, 20i’s agile development and support makes it the perfect company to grow your career.

You’ll be provided full on-the-job training with emphasis placed heavily on personal progression in the role. The role presents a clear path to progress through the levels of support, and to other areas of the business.

The role is based at our recently refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire. Given the nature of our 24/7 support team, this position is on a rotational shift basis, with the earliest start at 7am and the latest finish at 10pm. Weekend availability is also required, with a rotation of approximately one in four weekends. 37.5 hours per week.

In this role, you will be the first point of contact for our customers and resellers, providing top-notch support through ticketing systems and live chat. Responsibilities will include diagnosing and resolving technical issues, guiding customers through troubleshooting processes, and escalating complex problems to higher-level support when necessary. The ideal candidate will have excellent written and verbal communication skills, a strong interest in technology, and a passion for delivering exceptional customer service. Providing outstanding customer service is one of our key company values, and this role is crucial in ensuring that our customers have a seamless and efficient experience.

We do holidays a bit differently too: You get 33 days including bank holidays with the ability to use the bank holiday allowance whenever you like.

The following experience is required for this role:

Studied IT/Computer Science (or closely related) at University or College
A genuine love for technology.
Good grades at school and college.
Excellent customer service skills.
Ability to work well within a team and independently.
Excellent written and verbal communication skills
Confident and self-motivated with a positive can-do attitude.
A desire to learn and progress through the business.
Able to commute reliably to our office in Mansfield, Nottinghamshire daily.

The following would be beneficial:

Experience within a Web Hosting and/or Support Desk environment.
Knowledge of applications like WordPress, Joomla and WHMCS a major advantage.
A good understanding of DNS and Domains.
Familiarity with the Linux Command Line Interface.
An understanding of HTML, CSS and JavaScript

What you will get from us:

£25,000 Annual Salary.
33 days annual holiday including bank holidays.
Private Healthcare.
Free snacks, fresh coffee, weekly pizza and soft drinks.
No dress code.
Company pension with a high matched contribution.
A working environment that encourages progression, learning and career development.
Performance-based weekly and monthly awards.
Free unlimited web hosting to use how you want.

Pay: £25,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

it jobs in baslow, dby

Technical Support

IT Project Manager

Technical Support Engineer

Senior IT Infrastructure Engineer

Solution Architect - Civil / Construction Software

NetSuite System Administrator

IT Service Desk Analyst Apprentice

Senior Network Support Engineer - Reactive

IT Collections & Operations Assistant

Senior Business Systems Administrator

Trainee Technical Support Technician

IT Field Service Engineer - Hope Works & South

IT Apprentice

Network Technician

Level 4 Network Engineer Apprentice

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