& network security Work, Jobs in Gosforth, Twr (with Salaries)

IT Services Assistant
EMG Solicitors —Durham
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
7h
Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Training & development
- AI
Senior SharePoint and Collaboration Engineer
Advisory, Conciliation and Arbitration Service —Newcastle upon Tyne
- £50,920 - £53,980 a year
- Temporary
- Presentation skills
- SharePoint
11d
Senior Java Developer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
Lead Solution Architect
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £62,830 a year
- Part-time
- Presentation skills
- Conflict management
- Mentoring
1d
Digital Experience Coordinator
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Analysis skills
- Organisational skills
- Analytics
Quick apply
Embedded Design Engineer - FPGA Academy
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £71,400 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexible schedule
- Referral programme
IT Manager - Integration & Business Intelligence
J Barbour and Sons —South Shields
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
- Free parking
- Store discount
Quick apply
11d
Data Engineer (Level II) - BI Developer
Department for Work and Pensions —Newcastle upon Tyne
- £44,447 - £54,813 a year
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme
6d
Senior Technical Architect
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £81,267 a year
- Overtime
- Hybrid work
- Presentation skills
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
11d
IT Service Desk Analyst
Equans —Newcastle upon Tyne
- £26,227.50 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
2h
IT Support Apprentice
Aspire Technology Solutions —Gateshead
- £17,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
6h

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IT Services Assistant
EMG Solicitors —Durham
Driving License and your own car. £50 Gift card at Christmas plus Christmas closure (subject to variation). Includes regular guest speakers on a wide range of…
7h
1st Line Support Analyst
KBR —Warcop
Engagement with users via telephone, email and chat as the primary point of contact to troubleshoot technical issues related to software, hardware and…
1d

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IT Services Assistant

EMG Solicitors -
Durham

Apply Now

Job details

Full-time
7 hours ago

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Computer networking
Technical writing
Communication skills
CompTIA A+

Full job description

A little bit about us:

EMG Solicitors is an award winning Legal 500 law firm with offices across the North but acting nationally, specialising in Court of Protection, Deputyships, Mental Health Law, Family Law and Mediation, Residential Conveyancing, Dispute Resolution, Education Law and Wills, Trusts & Probate services.

Our mission is to provide the legal support our clients require in order to achieve anything from their basic needs to their wildest dreams and everything in between.

What are we looking for?

We are currently looking to recruit a IT Services Assistant to join our internal IT Team. This is a fantastic opportunity for someone looking to develop their IT career in a professional legal environment.

Where will you be based?

This role can be based from our Durham office, but we would expect you to travel and work from other offices from time to time.

How many hours will you be working?

This is a full-time role which is 35 hours per week, however at EMG Solicitor we work flexibly, its not a 9 to 5 role, but we do expect the work to be done, when you do it can be largely up to yourself, your Team Leader and the requirements of your clients.

A brief overview of the role:

As an IT Services Assistant, you will be the first point of contact for all IT-related queries within the firm. You will provide technical support to staff across multiple departments, ensuring minimal disruption to daily operations and maintaining high standards of service.

What will we expect from you:

Provide first-line technical support via phone, email, and in-person.
Troubleshoot hardware, software, and network issues.
Set up and configure new user accounts, laptops, desktops, and mobile devices.
Maintain and update IT documentation and asset registers.
Escalate complex issues to senior IT staff or external providers when necessary.
Support and maintain legal-specific applications and case management systems.
Participate in IT projects such as system upgrades, migrations, and deployments.
Document technical procedures and contribute to knowledge sharing within the team.

To be able to perform this job you will need.

Previous experience in a helpdesk or IT support role (1+ year preferred).
Strong knowledge of Windows OS, Microsoft 365, and basic networking.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage multiple tasks.
A proactive and problem-solving mindset.
Understanding of confidentiality and data security, especially in a legal context.
Ability to work independently and collaboratively.
Driving License and your own car.
Experience working in a legal or professional services environment. (Desirable)
Familiarity with legal software is a plus. (Desirable)
Relevant IT certifications (e.g., CompTIA A+, ITIL, Microsoft Certified). (Desirable)

A little bit about the colleague were looking for:

Were looking for a colleague who aligns with our core values of:

Cooperation - we proactively support our clients and each other.
Courage - we are ambitious and think big.
Excellence - we deliver excellence.
Integrity - we are open and transparent.
Kindness - we value people, communities, having fun and being happy.

We want someone who will work proactively to deliver exceptional client service through the knowledge and skills they bring to the role. We want someone who will go the extra mile for both their clients and their colleagues, so we can all achieve anything from our basic needs to our wildest dreams and everything in between.

What you can expect from us:

Firm wide annual bonus scheme, in addition to a competitive salary

Regular surveys to understand issues our team care about. Includes regular guest speakers on a wide range of topics

Apply Now

Refine Your Search

& network security jobs in gosforth, twr

IT Services Assistant

Senior Business Analyst - Newcastle

Senior SharePoint and Collaboration Engineer

Senior Java Developer - Newcastle

Lead Solution Architect

Digital Experience Coordinator

Embedded Design Engineer - FPGA Academy

IT Manager - Integration & Business Intelligence

Data Engineer (Level II) - BI Developer

Senior Technical Architect

IT Service Desk Analyst

IT Support Apprentice

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