Content Work, Jobs in Penarth, Wls (with Salaries)

Social Media Officer
Transport for Wales —Cardiff
- £35,839 a year
- Social media management
- Organisational skills
12d
Social Media Executive (Wakefield or Bristol)
Card Factory —North Somerset
- £28,000 - £30,000 a year
- Hybrid work
- Social media management
- Travel
12d
Content & SEO Specialist
Pryme Financials Ltd —Newport
- Marketing
- Data analysis skills
- Analysis skills
Marketing Executive
Sinclair Group —Bridgend
- £30,000 - £32,265 a year
- Monday to Friday
- Marketing
- Business
- Free parking
- Annual leave
7h
Head of Communications
Mercury13 —Bristol
14d
Wholesale/Foodservice Trade Marketing Manager
YeoValley —Blagdon
- £50,000 a year
- CRM software
- Free parking
Quick apply
Digital Marketing Executive
Yachting Pages Media Group —Bristol
- Up to £30,000 a year
- Part-time
- Social media management
- Bachelor's degree
- Travel
- Free parking
- Work from home
Quick apply
9d
Paid Media Specialist
Fanatic —Bristol
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Analytics
- Work from home
- Employee discount
Quick apply
13d
Marketing and Communications Officer
Osprey Group —Bristol
- Full-time
- Hybrid work
- Marketing
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Producer, BBC Audio Bristol
BBC —Bristol
- £40,600 - £50,600 a year
- Full-time
- Hybrid work
Senior Marketing Lead
Vertu Motors —Newport
- Full-time
- Analytics
- Employee discount
Quick apply
Marketing Office Manager - Maternity Cover
The Celtic Collection —Newport
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
12d
Digital Marketing Manager
Pryme Financials Ltd —Newport
- Marketing
- Data analysis skills
- Master's degree
Marketing and Communications Officer
Osprey Shipping Limited —Bristol
- Full-time
- Marketing
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Sales Enablement Content & Insights Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Quality control
- SharePoint
- Work from home
Photography and Digital Assets Editor / Golygydd Ffotograffiaeth ac Asedau Digidol
S4C —Cardiff
- £39,838.50 a year
- Weekend availability
- Hybrid work
- Travel
- In-person
Quick apply
5d
Content Producer
Transport for Wales —Pontypridd
- £31,500 a year
- Project management
6d
Brand Content Creator
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Hybrid work
- University
- Communication skills
- School
- Annual leave
5d
BBC Wales Head of Communications
BBC —Cardiff
- £59,000 - £65,000 a year
- Full-time
- Leadership
6d
Media Manager
OFGEM —Cardiff
- £35,232 - £48,561 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
2d

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Social Media Officer

Transport for Wales -
Cardiff

Apply Now

Job details

Permanent
£35,839 a year
12 days ago

Qualifications

Social media post scheduling
Stakeholder collaboration
Social media management
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Relationship management
Customer interaction
Content strategy
Welsh

Full job description

Please note: You must be proficient in spoken and written Welsh, as this is an essential requirement of the role

Working hours: The successful candidate will be required to work shifts over the seven day week.

The Role

The Social Media Officer will support the day-to-day delivery of TFW social media channels along with the Social Media Manager to support Customer Relations Management in shaping and delivering the social media strategy.

Role responsibilities

Provide an engaging, informative and friendly interactive experience for our customers via online social media, replying to messages, posting key service updates and supporting the delivery of the social media strategy.
You will respond to customer feedback, queries and complaints via social media, ensuring all queries are answered appropriately within our target response times and that the company's reputation is maintained and promoted. To do this, you will use a variety of resources and industry systems, including liaising with other internal departments and industry stakeholders, to fully investigate the reasons for customer contact. In the process, identifying high priority contacts including safety, PR and security issues.
You will ensure the calendar of activities is adhered to and is developed to implement new social content and identify areas of improvement that will sustain growth and engage existing and potential customers.
Support the delivery of engaging social content and campaigns. Help to administer and coordinate posts within the content calendar. Act as a champion for social media best practice and provide updates to CR Management on emerging trends. Help to deliver the Social Media Strategy in line with business and customer needs, ensuring customer expectations are met.
You will assist in analysing and reporting on key metrics generated by social content.
Help to build relationships with internal/external stakeholders and provide management information from listening tools/analysis to gain greater understanding of our social media users.
Keep up to date with social media developments and methods to drive customer engagement. Research competitor activity and generate new ideas for social content and processes based on best practice and measure success.

Who we're looking for

Welsh Language skills, verbal and written
Ability to work under pressure
Previous Customer Service Experience
Experience of using social media
Ability to work alone and as part of a team
Excellent social conversation skills with the ability to create engaging content
Good organisational skills
A creative thinker with a passion for social media
Proficient in Microsoft packages

Welsh Language Skills

Welsh language skills are an essential requirement for this role.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

content jobs in penarth, wls

Social Media Officer

Social Media Executive (Wakefield or Bristol)

Content & SEO Specialist

Marketing Executive

Head of Communications

Wholesale/Foodservice Trade Marketing Manager

Digital Marketing Executive

Paid Media Specialist

Marketing and Communications Officer

Producer, BBC Audio Bristol

Senior Marketing Lead

Marketing Office Manager - Maternity Cover

Digital Marketing Manager

Marketing and Communications Officer

Sales Enablement Content & Insights Manager

Photography and Digital Assets Editor / Golygydd Ffotograffiaeth ac Asedau Digidol

Content Producer

Brand Content Creator

BBC Wales Head of Communications

Media Manager

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