Technical support Work, Jobs in Sedgemoor, Som (with Salaries)

1st Line Support Analyst
Boeing —Bristol
- Day shift
- Communication skills
- Life insurance
13h
Helpdesk Manager
Shield Services Group Ltd —Hanham
- Full-time
- Continuous improvement
- Team management
- In-person
- Life insurance
Quick apply
1h
IT Field Engineer - West England
T-Tech —Bristol
- Full-time
- Hybrid work
- Communication skills
Quick apply
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
MRO Systems Support Specialist
Boeing —Bristol
- Analysis skills
- Continuous improvement
- Communication skills
- Life insurance
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Continuous improvement
- Organisational skills
- Training & development
Customer Service Helpdesk Operative Apprenticeship
Welsh Revenue Authority —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Language training provided
6d
Workplace Engineer
Capgemini Sogeti —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Frontline Engineer - Apprentice
Somerset Council —Taunton
- £8.00 - £12.71 an hour
- Full-time
- Hybrid work
- Communication skills
- Annual leave
20h
Senior ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
10d
Customer Service Helpdesk Operative Apprenticeship (Welsh Essential)
Welsh Revenue Authority —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Language training provided
8d
Modern Workplace IT Specialist, Workstations
Amcor —Bristol
- Full-time
- Computer Science
- English
- Bachelor's degree
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- In-person
- Communication skills
6d

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technical support jobs near sedgemoor, som

1st Line Support Analyst

Boeing -
Bristol

Apply Now

Job details

13 hours ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Technical troubleshooting
Operating systems
IT service management
Ticket management
User account management
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Communication skills
Help desk

Full job description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

We are seeking a dedicated and customer-oriented Service Desk Agent to join our team.

The ideal candidate will be responsible for providing first-level support to our users, ensuring that their technical issues are resolved efficiently and effectively.

The Service Desk Agent will act as the first point of contact for all IT-related inquiries and will play a crucial role in maintaining high levels of customer satisfaction.

Position Responsibilities:

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.
Diagnose and troubleshoot initial triage of hardware and software issues, providing solutions or escalating to higher-level support as necessary.
Document all interactions and resolutions in the ticketing system to ensure accurate tracking and reporting.
Assist users with account management, including password resets and access issues.
Maintain knowledge of current IT policies, procedures, and best practices to provide accurate information to users.
Collaborate with other IT teams / resolver groups to resolve complex issues and improve service delivery.
Participate in training sessions and workshops to enhance technical skills and customer service abilities.
Contribute to the development of knowledge base articles and user documentation.
Submit improvement proposals and enhancements in support of the Contractual obligations. Going the Extra Mile(GEMS)

Employer will not sponsor applicants for employment visa status.

Required Skills/Experience:

Ability to gain SC clearance
Previous experience in a customer service or technical support role preferred.
Strong problem-solving skills and the ability to think critically under pressure.
Excellent verbal and written communication skills.

Desired Skills/Experience:

Ability to remain calm under pressure or through demanding challenges
Familiarity with common operating systems and software applications.
Ability to work independently and as part of a team in a fast-paced environment.
Understanding of ITIL best practice methodology

Relocation:

This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

Competitive salary and annual incentive plans
Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next
Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
Diverse and inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
23 days plus UK public holidays and a Winter Break between Christmas and New Year
Pension Plan with up to 10% employer contribution
Company paid BUPA Medical Plan
Short Term Sickness: 100% pay for the first 26 weeks
Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development
Access to Boeing’s Well Being Programs, tool and incentives

Applications for this position will be accepted until Oct. 14, 2026

Export Control Requirements:

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain United Kingdom Security Check.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Day Shift (United Kingdom)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

Competitive base pay and incentive programs.
Industry-leading tuition assistance program pays your institution directly.
Resources and opportunities to grow your career.
Up to $10,000 match when you support your favorite nonprofit organizations.

Apply Now

Refine Your Search

technical support jobs in sedgemoor, som

1st Line Support Analyst

Helpdesk Manager

IT Field Engineer - West England

ICT Network Engineer

MRO Systems Support Specialist

Customer Enablement Specialist

Digital Adoption Advisor

Customer Service Helpdesk Operative Apprenticeship

Workplace Engineer

AC Technical Support Advisor

Vacancy 2: Support Technician

Change Trainer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Frontline Engineer - Apprentice

Senior ICT Network Engineer

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Customer Service Helpdesk Operative Apprenticeship (Welsh Essential)

Modern Workplace IT Specialist, Workstations

Contract Change Trainer

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

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