Program supervisor Work, Jobs in Ely, Cam (with Salaries)

Guest Experience Supervisor (Night Shift)
The Fellows House —Cambridge
- Full-time
- Hotel
- Front desk
- Training & development
Quick apply
2h
Bar Supervisor
Cambridge Belfry Hotel & Spa —Cambourne
- £8.00 - £13.75 an hour
- Full-time
- Bar
- Hotel
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
5d
Manager, Mechanical Design & Engineering
Tait —Haverhill
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Duty Manager
SSP —Peterborough
- £13.75 an hour
- Weekend availability
- Customer service
- Restaurant management
- Supervising experience
- Employee discount
Quick apply
Nurse Practitioner - Family and Womens Health
Decypher —Lakenheath
- Master's degree
Quick apply
Apprentice Manufacturing Technician
OSI Systems, Inc —St. Neots
- Engineering
- Assembly
- Continuous improvement
1d
Graduate Building Surveyor - Cambridge (Immediate start)
AECOM —Cambridge
- Full-time
- Hybrid work
- Writing skills
- Master's degree
- Bachelor's degree
7d
Mechanical Fitter FTC 12 months
Water Technologies —Peterborough
- Up to £35,000 a year
- Overtime
- Schematics
- Maintenance
- Continuous improvement
- Flexible schedule
- Life insurance
Quick apply
GPU Design Verification Engineer - Qualcomm, Cambridge, United Kingdom
Qualcomm —Cambridge
- Doctoral degree
- Computer Science
- Engineering
Supervisory Transportation Specialist
US Visting Forces Local National Direct Hire —Lakenheath
- £42,042 - £59,046 a year
- Full-time
- Team management
- Travel
- Budgeting
- Free parking
- Annual leave
Quick apply
4h
Recycling Center Operative/Driver
US Visting Forces Local National Direct Hire —Lakenheath
- £28,108.08 - £30,744.48 a year
- Full-time
- Forklift
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
4h

I want to receive the latest job alerts for program supervisor in ely, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Experience Supervisor (Night Shift)

The Fellows House
Cambridge

Quick apply

Job details

Full-time
2 hours ago

Qualifications

Guest check-in and check-out
Loyalty programme promotion
Front of house supervision
Hotel and accommodations experience
Shift management
Front desk
Training & development
Business coaching
Night audit bookkeeping
Financial acumen
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

Job Ref: TFH1265

Branch: The Fellows House

Location: The Fellows House, Cambridge

Salary/Benefits: Competitive salary package (Depending on Experience)

Contract type: Permanent

Hours: Full Time

Shift pattern: Night Shifts

Hours per week: 40

Posted date: 12/08/2026

Closing date: 12/09/2026

Guest Experience Supervisor (Night Shift)

Location: The Fellows House, Cambridge

Contract: Full-time

About The Fellows House

At The Fellows House, we offer everyone who walks through our doors an amazing, highly personal blend of empowerment, enlightenment and engagement. We seek the remarkable in the everyday.

Most of all, we look for exceptional people who embody our cultured, devoted and person-centred values; The brightest and best Cambridge has to offer.

“We build too many walls and not enough bridges.” – Isaac Newton

The Role

We are seeking an ambitious, dedicated Guest Experience Supervisor to lead our Night Shift front office operations.

In this role, you will lead and inspire the night team to deliver an excellent guest experience and ensure the smooth, secure and efficient running of the Front Desk during overnight hours. You will combine operational expertise, sound financial acumen and high standards of service to maximize room sales, maintain brand excellence and keep our thriving community hub running seamlessly around the clock.

Key Responsibilities

Night Operations Leadership: Deliver and oversee all overnight Front Desk operations, including guest check-ins/check-outs, concierge services, phone systems, night audit, and financial transactions.
Systems Management: Actively manage and utilize Front Office platforms (OnQ PMS, key card applications, payment solutions, OTA platforms, and channel management systems).
Guest Satisfaction: Handle guest requests, inquiries, and complaints with grace; monitor guest satisfaction trends (SALT scores/social media) to drive continuous improvement.
Team Development Training: Manage, coach and train night team members on departmental procedures, brand standards, local area knowledge, and safety.
Revenue Cost Control: Assist with yield management and rate optimization; manage stock control, equipment maintenance and overnight departmental budgets and reporting efficiently.
Loyalty Brand Standards: Drive full compliance and seamless delivery of the Hilton Honors loyalty program and ensure adherence to brand standard Quality Evaluations (QE).
Culture Values: Champion a welcoming, supportive culture overnight, maintaining strong cross-departmental communication and alignment with hotel-wide initiatives.

Requirements Qualifications

Eligibility: Right to work in the UK (UK citizen or valid work permit).
Experience: 1–2 years of previous supervisory or management experience in a similar Front Office/Hospitality role.
System Knowledge: Proven experience working with hospitality PMS systems is desirable (OnQ experience is a plus).
Skills:
- Proficient literacy and numeracy skills with sound financial acumen.
- In-depth understanding of Front Desk operations and revenue management principles.
- Strong leadership, coaching and HR/engagement abilities.
- Excellent communication, problem-solving and adaptability for night shift demands.

Our Values

Cultured

We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.

Devoted

We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. Passion for making the world a better and more interesting place. Passion for sharing wisdom. Passion for supporting each other to be the best we can be.

Person-centred

We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.

What Benefits Will You Receive?

Competitive salary package
Access to the GO Hilton Travel Programme (discounted room rates worldwide)
50% FB Discount when staying in Hilton Hotels via the Go Hilton program
Staff meals and hot drinks while on shift
Extensive learning, development and career progression opportunities
A supportive, engaging environment where you can help shape the culture of a unique hotel

Ready to Join Us?

If you are a person-centred leader ready to bring your talents to our night team, we would love to hear from you. Click 'Apply' to submit your application!

The Fellows House

An exclusive destination with an inclusive spirit.

Inspired by great university fellows past and present and designed for the discerning clientele of Cambridge and beyond, seeking somewhere to eat, drink and stay in style.

At the Fellows House we are proud to play host to the many people who are drawn to our University city and enjoy creating connections between our team members, our guests and our local community.

The team that work here are like family and genuinely enjoy their jobs. This positive spirit informs our service culture, allowing us to deliver a warm, generous experience for our guests.

Likewise, we are focussed on keeping our neighbours part of day to day life in the hotel, be they university goers, local suppliers or cocktail lovers.

Quick apply

Refine Your Search

program supervisor jobs in ely, cam

Guest Experience Supervisor (Night Shift)

Bar Supervisor

Manager, Mechanical Design & Engineering

Duty Manager

Nurse Practitioner - Family and Womens Health

Apprentice Manufacturing Technician

Graduate Building Surveyor - Cambridge (Immediate start)

Mechanical Fitter FTC 12 months

GPU Design Verification Engineer - Qualcomm, Cambridge, United Kingdom

Supervisory Transportation Specialist

Recycling Center Operative/Driver

I want to receive the latest job alerts for program supervisor in ely, cam

Explore jobs in more locations

Guest Experience Supervisor (Night Shift)

About The Fellows House

The Role

Key Responsibilities

Requirements Qualifications

Our Values

What Benefits Will You Receive?

Ready to Join Us?

Jobseeker tools

Employer Tools

Browse

Stay Connected