It support Work, Jobs in Bathgate, Wln (with Salaries)

IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
VodafoneThree - Shift Engineer
Vodafone —Edinburgh
- Full-time
- Customer service
- Employee discount
NOC Onsite Engineer
Boxxe Group —Edinburgh
- In-person
- Communication skills
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
3d
Digital Workplace Technician
ABP UK —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Travel
- Computer networking
- IT
Quick apply
Global Senior, IT Systems Administrator
Chromalloy —Glasgow
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
On-site Support Engineer
Getronics —Glasgow
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Referral programme
ISM Technician
Axiom Technologies —Glasgow
- Full-time
- Software troubleshooting
- Windows
- Computer networking
Service Desk Apprentice
Foreign, Commonwealth & Development Office —East Kilbride
- £29,500 a year
- Full-time
- Customer service
- DevOps
- Presentation skills
- Annual leave
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Technical Account & Product Delivery Manager
novoville —Edinburgh
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- APIs
Quick apply
11d
Technical Support Engineer
Yunex Traffic —Motherwell
- Overtime
- Microsoft Outlook
- Microsoft Office
- Driving
IT Functional Support Lead-Dynamics 365 (Operations)
Veranova L P —Edinburgh
- Bachelor's degree
- APIs
- IT
- Annual leave
- Life insurance
Quick apply
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Senior Campus IT & AV Technician, Full time, Permanent
Edinburgh Napier University —Edinburgh
- £31,236 - £37,694 a year
- Full-time
- University
- IT
- Leadership
- Annual leave
- Employee assistance programme
Graduate Managed Services Engineer
Smarter Grid Solutions —Glasgow
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
Client Services Associate
AccessFintech —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Analysis skills
Quick apply
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Senior IT Engineer - T3
Redsquid Communications —Glasgow
- Full-time
- Azure
- Computer Science
- Business
Quick apply
Quality Systems Administrator
Kerry —Menstrie
- Full-time
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount

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it support jobs near bathgate, wln

IT Service Desk Analyst - 12 Month FTC

Ashurst LLP -
Glasgow

Apply Now

Job details

Full-time | Fixed term contract

Qualifications

Customer service
Microsoft Office
ITIL
IT support
IT
Communication skills

Full job description

The Opportunity:

This role will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests.

Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

Understand the IT requirements of the local business and act accordingly, to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent and professional service.

Hours of Work - The working hours are 37.5 hours per week, to be worked on a rotating shift pattern each day from Monday to Friday, between the hours of 7am and 8pm

Daily tasks may include but are not restricted to

Day-to-day user support and liaison with IT Service Desk in other Ashurst offices to resolve issues
Management/support of pool and permanent laptops o Management/support of remote working
Management of user administration
Mobile device support, including BlackBerry, iPhone or Android devices
AV and VC overflow support
Managing spare PCs, upgrades and replacements
Setting up new joiner IT equipment

More information can be found in the job description attached to the role on our careers site

About you:

The successful candidate will have:

Previous experience in an IT support role
Good analysis and troubleshooting skills of all IT incidents
Excellent communication skills with strong customer service focus and good attention to detail
Ability to perform well under pressure and use initiative
Ability to identify business impacting incidents and escalate according to the escalation process
Able to work effectively alone and within your team or project
Work in accordance to ITIL processes and procedures
Intermediate to advanced skills in Office 365

What makes Ashurst a great place to work?

We offer you all the things you should expect from an international law firm, some of which include:

competitive remuneration with the flexibility to reward high performance;
flexible working;
corporate health plans;
a global professional development offering for all employees; and
an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

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Refine Your Search

it support jobs in bathgate, wln

IT Service Desk Analyst - 12 Month FTC

VodafoneThree - Shift Engineer

NOC Onsite Engineer

Technical Support Engineer

Digital Workplace Technician

Global Senior, IT Systems Administrator

On-site Support Engineer

ISM Technician

Service Desk Apprentice

Product Support Specialist - Institutions

Technical Account & Product Delivery Manager

Technical Support Engineer

IT Functional Support Lead-Dynamics 365 (Operations)

Team Lead, Enterprise Service Desk

Senior Campus IT & AV Technician, Full time, Permanent

Graduate Managed Services Engineer

Client Services Associate

Customer Support Exec. (B2B SaaS)

Senior IT Engineer - T3

Quality Systems Administrator

I want to receive the latest job alerts for it support in bathgate, wln

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