& web Work, Jobs in Oxford, Eng (with Salaries)

Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Java
- Bachelor's degree
- Communication skills
System Development Engineer, ToolBelt - Builder Tools, Operator Tools, UXP2 and Cutlass.
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- DevOps
Data Product Manager
M3EU —Abingdon
- Full-time
- Remote
- Product management
- Agile
- SDLC
- Annual leave
- Employee discount
Quick apply
Senior Drupal Developer
Torpedo Group —Cassington
- Full-time
- Agile
Quick apply
Senior Manager, Platform Operations
Wiley —Oxford
- £46,000.00 - £65,866.66 a year
- Full-time
- Management
- Presentation skills
- Bachelor's degree
1d
Implementation Support Executive
Whistl UK Ltd —Marlow
- £27,500 - £33,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Software Engineer
Halliburton —Abingdon
- Full-time
- Computer Science
- Engineering
- Java
Digital Manager
Aston Martin F1 —Silverstone
- Full-time
- Organisational skills
- Communication skills
- Analytics
Quick apply
12d
SEO Specialist
ZPos —Swindon
- £30,000 - £39,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Campaign Manager
Oxford Nanopore Technologies —Oxford
- Full-time
- Marketing
- No degree
- Communication skills
7d
Senior Developer - Permanent
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Salesforce
- Continuous improvement
- Mentoring
Research Software Engineer – Forecast Verification
ECMWF —Reading
- £76,384 a year
- Remote
- English
- Bachelor's degree
- No degree
5d
Snr Technical Program Manager, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- AWS
- Communication skills
Sr Technical Program Manager, AWS Supply Chain Enablement & Risk Management
Amazon Data Services UK Limited —Thames Valley
- Full-time
- AWS
FTC Digital Marketing Executive
OXTS —Bicester
- Hybrid work
- Social media management
- Communication skills
- Analytics
Quick apply
Software Engineer, iOS Core Product - Reading, United Kingdom
Speechify —Reading
- Remote
- Communication skills
1d
Software Engineer - Space Domain Awareness
GMV —Didcot
- Hybrid work
- Software troubleshooting
- Machine learning
- Travel
- Employee discount
Systems Analyst (Mid Level) - US
Polaris Software —Banbury
- Full-time
- Hybrid work
- Annual leave
Quick apply
System Test Engineer
Dexory —Wallingford
- Software troubleshooting
- C++
- Linux
- Employee assistance programme
- Life insurance
Quick apply
Software Development Manager
BriqueWeb Digital Solutions —Reading
- £42,000 - £55,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
- Life insurance
- Sick pay
Quick apply

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Sr. Premium Support Engineer - Identity & Access Management (IAM)

OpenText -
Reading

Apply Now

Job details

Qualifications

Authentication
Technical troubleshooting
TCP
Java
Docker
Bachelor's degree
SSL
PostgreSQL
IP networking
Customer support
Communication skills
Shell Scripting
Help desk
Identity & access management

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
Come join us as aSenior Premium Support Engineer inReading, GBR where you will act as a Senior Technical Support Engineer who will assist assigned clients by providing a single point of contact into the OpenText Technical Support organization. You will add value for your assigned Premium Support clients by gaining first-hand knowledge of theirNetIQ IAM environment(s), configuration and support requirements. This familiarity will accelerate response times and resolution times for support incidents.

What the role offers

Be the single point of contact for NetIQ IAM technical support cases logged by your assigned Premium Support clients,
Develop an in-depth understanding of your clients’ NetIQ IAM environment and configuration to resolve their support cases more efficiently,
Develop a strong working relationship with the client's technical team,
Provide proactive technical support advice to assigned clients to improve the performance and reliability of their NetIQ IAM solutions and minimise operational support issues,
Coordinate with other OpenText technical experts and IAM Product Development as required to expedite timely resolution of support cases.

What you need to succeed

3+ years of previous experience in a technical support environment (and a Bachelor's degree, or higher, in a technical field is considered a plus)
Calm and analytical individual with excellent troubleshooting skills
Professional with excellent communication skills, authoritative voice during critical situations
Helpful, flexible and willing to go the extra mile to ensure client satisfaction.
Advanced knowledge of NetIQ IAM products: Identity Manager, Access Manager, Identity Governance, eDirectory, SSPR, Advanced Authentication, Privileged Access Manager.
Familiarity with the following would beadvantageous:
Windows and Linux administration
Advanced networking knowledge: TCP/IP, Firewalls, Proxy servers
Basic understanding of databases (PostgreSQL, Oracle, MS SQL Server)
Basic understanding of web technologies (HTTP/SSL/web servers)
Cloud experience: AWS and Azure specifically
Containers experience: Docker/Kubernetes or any of the open-source alternatives
Python, Java and Shell scripting.#LI-Onsite

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

& web jobs in oxford, eng

Sr. Premium Support Engineer - Identity & Access Management (IAM)

System Development Engineer, ToolBelt - Builder Tools, Operator Tools, UXP2 and Cutlass.

Data Product Manager

Senior Drupal Developer

Senior Manager, Platform Operations

Implementation Support Executive

Senior Software Engineer

Digital Manager

SEO Specialist

Senior Campaign Manager

Senior Developer - Permanent

Research Software Engineer – Forecast Verification

Snr Technical Program Manager, AWS

Sr Technical Program Manager, AWS Supply Chain Enablement & Risk Management

FTC Digital Marketing Executive

Software Engineer, iOS Core Product - Reading, United Kingdom

Software Engineer - Space Domain Awareness

Systems Analyst (Mid Level) - US

System Test Engineer

Software Development Manager

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