Sales engineer Work, Jobs in Swinton, Eng (with Salaries)

Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Assembly
- Power tools
- In-person
- Free parking
Quick apply
12d
Pre-Sales Solution Architect - Cloud
ANS Group Limited —Manchester
- Full-time
- Azure
- Communication skills
Industry Technical Consultant - Micro Electronics (GHT))
Ecolab —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Business development
- Bachelor's degree
11d
UK Regional Sales Manager
Mercury Hampton Ltd —Manchester
- £45,000 - £55,000 a year
- Full-time
- Business development
- Leadership
Quick apply
Senior Customer Engineer, Platform, FSI, Google Cloud
Google —Manchester
- Business development
- Presentation skills
- Bachelor's degree
13d
Temperature Control Sales Specialist
Aggreko —Widnes
- Full-time
- CRM software
- Business development
- Organisational skills
- Employee assistance programme
Head of Solution Engineering
TechBiz Global GmbH —Manchester
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
New Installation EOX Sales Consultant - North
TK Elevator UK Ltd —Leigh
- Full-time
- Business development
- Organisational skills
- Negotiation
- Employee assistance programme
- Referral programme
Applications Engineer, Fire UK and CE
Armstrong Fluid Technology —Manchester
- Full-time
- Writing skills
- Engineering
- Analysis skills
Quick apply
Infor M3 Senior Presales Architect
Columbus United Kingdom —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
Principal AI Security Specialist, UK&I
Zscaler —Manchester
- Hybrid work
- Master's degree
- AI
- Communication skills
Quick apply
Technical Sales Manager Waste & Recycling H/F
Pellenc ST —Manchester
- CRM software
- Master's degree
- Business development
- Profit sharing

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Technical Customer Support & Product Development Specialist

Teckentrup Doors Solutions
Warrington

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
12 days ago

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder liaison
GCSE
Production and assembly experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Technical support
Assembly
Product development
Technical writing
Power tools
Customer interaction
Manufacturing
Root cause analysis
Hand tools

Full job description

Purpose of Role

To support the Carteck team, Home General Manager and clients with technical queries, assisted installation and customer complaints.

To be involved in and learn the Teckentrup production processes and products,

Key Accountabilities

Ø Accountable to the Home General Manager, responsible for responding to customer queries and issues, and resolving or escalating to the appropriate person.

Ø Developing a deep technical understanding of the CarTeck product range, its application, manufacture and installation.

Ø Learning to liaise with both customer and Carteck office to relay feedback and be involved in problem solving.

Ø Gain an intimate understanding over time of the Integrated Management System, it’s importance to the business and identify potential areas for improvement, data logging, NCR logging,

Dimensions of Role

Ø Providing onsite assisted installations with customers and business owners, therefore product advantages/competition knowledge is also important.

Ø Providing onsite resolutions for issues with Carteck Products, escalating the problem as necessary and appropriate.

Ø Assisting customers carry out site surveys/finding the best solutions for customer requirements.

Ø Providing product feedback and development on existing/new products.

Ø Providing customer support remotely with onsite issues utilising technical knowledge of the CarTeck product range

Ø Spend a proportionate amount of time watching and assembling both Carteck Sectional and SHD.

Ø Utilisation of quality tools, linked to process.

Ø Be involved in the internal auditing process.

Ø Recognise the importance of Safety within the workplace, develop best practises which will be used at site installations.

Ø Support new product development, testing and validation.

Ø To assist in production of company products in the factory.

Ø Expected to present a professional image at all times when representing the Company. Ø You will be required to visit site as and when necessary. Ø Representing the Company behaviours of Customer Focus, Delivery, Teamwork & Communication, Resilience & Courage, Common Sense and Technical Capability. Ø Expectation for some out of hours travel/work and overnight stays as required in the role.

Ø To undertake any other reasonable duties as requested by your line manager or other senior manager.

Desirable Qualifications

English and Maths to GCSE Grade C or equivalent.

Experience in garage door or industrial door installation.

Experience using hand and power tools

Experience of interpreting engineering drawings and technical specifications.

Experience investigating technical issues and determining root causes.

Experience providing technical advice and support to customers, installers or distributors.

Experience working within a manufacturing or engineering environment.

Experience producing technical documentation, reports and product information.

Experience liaising with internal departments, suppliers and customers to resolve technical issues.

Experience managing multiple technical enquiries and prioritising workloads effectively.

Experience of working independently as necessary

Experience Necessary

Customer service and customer liaison experience

Full UK Drivers licence
Competent with Microsoft Office applications
Problem solving skills

Pay: From £30,000.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Warrington WA2 8UE: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

sales engineer jobs in swinton, eng

Technical Customer Support & Product Development Specialist

Pre-Sales Solution Architect - Cloud

Industry Technical Consultant - Micro Electronics (GHT))

UK Regional Sales Manager

Senior Customer Engineer, Platform, FSI, Google Cloud

Temperature Control Sales Specialist

Head of Solution Engineering

New Installation EOX Sales Consultant - North

Applications Engineer, Fire UK and CE

Infor M3 Senior Presales Architect

Principal AI Security Specialist, UK&I

Technical Sales Manager Waste & Recycling H/F

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