Client services occupations Work, Jobs in Pirbright, Sry (with Salaries)

Senior Customer Success Manager
YOOBIC —London
- Hybrid work
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Account Executive - French Speaking
Clinigen —Weybridge
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Vendor Customer Success Manager
Softcat —Marlow
- Hybrid work
- Customer service
- Travel
- Communication skills
- Flexible schedule
3d
Sales and Service Executive - Fluent French required
TaylorMade Golf Company —Basingstoke
- Full-time
- CRM software
- English
- Communication skills
Account Executive
AKQA —London
- Salesforce
- Business development
- Organisational skills
14d
Resident Liaison Officer
United Infrastructure —London
- Full-time
Quick apply
Provisioning Coordinator
5G Communications Ltd. —High Wycombe
- £18,000 - £23,000 a year
- Microsoft Word
- CRM software
- Computer literacy
Customer Success Manager, EMEA
Cellebrite —London
- Full-time
- Hybrid work
- Spanish
- Data analysis skills
- Analysis skills
Quick apply
Member Engagement Manager (Accounts Manager), London
Soho House & Co. —London
- Employee discount
Quick apply
Customer Service Account Executive
Whistl UK Ltd —Marlow
- £24,990 - £30,550 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Platform Delivery Specialist
PIB Group Services Ltd. —Croydon
- Hybrid work
- Communication skills
Quick apply
13d
Internal Corporate Account Manager
5G Communications Ltd. —High Wycombe
- £27,000 - £29,000 a year
- CRM software
Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK
IGEL Technology GmbH —Reading
- Part-time
- Computer Science
- English
- Business
Client Success Manager - Social (Maternity Cover - 12 months FTC) Part-time
Bazaarvoice —London
- £57,024 - £65,000 a year
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Quick apply
3d
Member Relations - Mews House Mayfair, Central London (4 Month FTC)
Soho House & Co. —London
- £17.50 an hour
- 8 hour shift
- CRM software
- Communication skills
- Employee discount
Quick apply
6d
Bilingual Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Full-time
- Hybrid work
- CRM software
- English
- Analysis skills
Quick apply
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Quick apply
Membership Support Coordinator - Dutch Speaking
Soho House & Co. —London
- £13 an hour
- Salesforce
- English
- Data entry
- Employee discount
Quick apply

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Senior Customer Success Manager

YOOBIC -
London

Quick apply

Job details

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Customer relationship management
Relationship management
Multidisciplinary collaboration
SaaS
Analytics

Full job description

YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk.

Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi’s, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in-store performance. Our platform brings together task management, communication, learning and AI-powered insights in one seamless solution designed specifically for deskless teams.

As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day.

But what really sets YOOBIC apart is our people. As a fast growing global SaaS company, we offer the energy and ambition of a scale up combined with a collaborative, international culture. Our teams work cross-functionally, they move quickly and make a real impact, not just on the product we build, but on the future of frontline work.

Joining YOOBIC means being part of a company where you can grow your career, learn from talented colleagues across the world, and help shape technology used by millions of frontline workers.

As a Senior Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer.

Why This Is Your Next Career Move

Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients
Executive Exposure.
You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact.
Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts.

What You’ll Achieve

Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients.
Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes.
Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy.
Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value.
Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency.
Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact.
Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience.
Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap.
Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation.

Who You Are

The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients.
Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work.
The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders.
The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes.
The Owner. You take initiative, move fast, and feel accountable for results.
The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations.
The Operator. You prioritise well, manage competing demands, and stay organised.
Based in Greater London
A strong understanding of the retail or grocery sector
Bonus Points: Previous experience with YOOBIC or similar frontline platforms.

What we offer...

25 days annual leave
Hybrid working from our office in Hammersmith, London
Scottish Widow Pension scheme
Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
Simplyhealth cash plan (includes dental and vision coverage)
Healthy Mind EAP
Short Term and Long Term disability coverage
Life Assurance
Critical Illness coverage
Enhanced parental leave
Team events including weekly breakfast, gourmet lunches and lots of social events
Weekly free online HIIT sessions + gym discounts
Regular training and coaching to make you even better in your role

Quick apply

Refine Your Search

client services occupations jobs in pirbright, sry

Senior Customer Success Manager

Customer Service Account Executive - French Speaking

Vendor Customer Success Manager

Sales and Service Executive - Fluent French required

Account Executive

Resident Liaison Officer

Provisioning Coordinator

Customer Success Manager, EMEA

Member Engagement Manager (Accounts Manager), London

Customer Service Account Executive

Platform Delivery Specialist

Internal Corporate Account Manager

Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK

Client Success Manager - Social (Maternity Cover - 12 months FTC) Part-time

Member Relations - Mews House Mayfair, Central London (4 Month FTC)

Bilingual Customer Success Onboarding Specialist (12 Month Contract)

Human Risk Analyst - Cyber Security Awareness Training

Membership Support Coordinator - Dutch Speaking

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