Customer service representative Work, Jobs in Dishforth, Nyk (with Salaries)

Order Entry & Customer Service Advisor (f/m/d)
Edmund Optics —York
- CRM software
- Computer literacy
- English
- Gym membership
Call Centre Agent
Fortrea —Leeds
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee discount
6d
Customer Service Assistant
Wickes —York
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
AO Customer Service Advisor
Insolvency Service —Leeds
- £26,670 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Computer literacy
- Travel
- Communication skills
Admin/Customer Service Assistant
Walton Group Catering —York
- £24,500 - £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
7d
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
4d
Customer Service Assistant
Subway —Woodfield
- £25,420 a year
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
13d
Customer Service Representative
Conduent Public Sector UK Limited —Leeds
- £24,784.50 - £25,272.00 a year
- Full-time
- Communication skills
- Annual leave
11d
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- English
- Communication skills
- Annual leave
Customer Services Assistant - Wetherby
Leeds Building Society —Wetherby
- Front desk
- Cash handling
5d
Customer Service Assistant
NADZ SERVICES LTD —Woodfield
- From £12.71 an hour
- Temporary
- Customer service
- Cleaning
- In-person
Quick apply
13d
One Stop - Customer Service Assistant
One Stop —York
- £12.81 an hour
- Full-time
Client Service Advisor
Equifax —Leeds
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Sick pay
1d
Client Services Coordinator
Ameresco —Leeds
- Full-time
- Organisational skills
- Analytics
3h
Weekend Customer Service Assistant
Elior UK —Leeds
- £12.75 an hour
- Part-time
- Communication skills
Quick apply
Member Services Advisor
Leeds Credit Union —Leeds
- Up to £24,848.70 a year
- Part-time
- Databases
- Maths
- Financial services
- Life insurance
- Sick pay
Quick apply
4d
Customer Service Assistant
Mole Country Stores —Stokesley
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- IT
- Free parking
- Store discount
8d
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
Customer Service Assistant
Levy —York
- £10.50 an hour
- Temporary
- Customer service
- Food service experience
- Guest services
- Employee discount
Quick apply

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Order Entry & Customer Service Advisor (f/m/d)

Edmund Optics -
York

Apply Now

Job details

Benefits

Private dental insurance
Cycle to work scheme
Company pension
Company events
Private medical insurance
Gym membership

Qualifications

Live chat
CRM software
French
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Computer literacy
Internal department liaison
English
Microsoft Office Suite
Email software
Computer skills
Customer interaction
Communication skills
German

Full job description

York, UK

Edmund Optics® is a leading manufacturer and supplier of optics, imaging, and photonics technology. Edmund Optics` state-of-the-art manufacturing capabilities combined with its global distribution network has earned it the position as being one of the largest supplier of off-the-shelf optical components and a trusted partner when it comes to customized solutions. Supporting numerous markets around the globe, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D; Edmund Optics products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation.

Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. Europe is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team.

To accelerate our success and growth within the European Market, Edmund Optics Ltd. is looking for a

Order Entry & Customer Service Advisor (f/m/d)

The role involves issuing quotations, processing customer’s orders and returns, account creation, credit checking, and providing email, telephone and web chat support to our customers. This support includes responding to general queries, issuing returns authorisations and providing information on existing orders.

Essential Functions:

Processing standard orders, scheduling agreements and web orders using SAP
Provide customer service support via email, telephone and web chat in a timely and professional manner
Create customer accounts, and credit check existing and new accounts
Provide quotations for standard optics
Manage open sales orders and expediting purchase orders
Process returns requests through CRM, and returned orders through SAP, and related stock transactions
Communicate actively and collaborate with internal departments like Sales, Supply Chain and Finance
Follow up customer and internal queries in a timely manner
Capturing customer feedback to constantly improve our service

Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:

Working experience in a customer service role within a similar environment
Able to provide an excellent customer experience
Precision and attention to detail
Professional demeanour and excellent communication skills (incl. exceptional telephone manner)
Flexible and adaptable approach to work
Good computer literacy (high-level proficiency with MS Office programs) and ability to learn new systems (experience with SAP advantageous)
Previous experience with email management platforms (e.g. Esker) to manage customer enquiries and workflows would be an advantage
Fluency in English (written and spoken) is required; additional language skills in French or German would be beneficial

What we offer:

A versatile and challenging position alongside a highly competitive employment package within our dynamic and successful corporation in a growing and future-proof industry. You will have the opportunity to work with highly motivated, self-driven and open-minded people with a great team spirit.

Edmund Optics provides a range of employee benefits alongside the salary package including:

Company pension scheme
Private medical & dental insurance
Extensive training and development opportunities
Subsidized gym membership
Cycle to Work scheme
Company events
...and a lot more!

This office-based position is located in York (UK).

Please send your application to [email protected].

Contact Information

Virginia Juhel-Visalon

Edmund Optics Ltd

[email protected]

Apply Now

Refine Your Search

customer service representative jobs in dishforth, nyk

Order Entry & Customer Service Advisor (f/m/d)

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