Care concierge Work, Jobs in London (with Salaries)

Assistant Chief Concierge
The Chancery Rosewood —London
- Full-time
- Hotel
- Training & development
- Leadership
- Employee discount
- Life insurance
Quick apply
21h
Luxury Front of House & Client Experience Coordinator
Dr Joney De Souza Skin and Laser Clinic —London
- £32,000 a year
- Full-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
7h
Cleaner
Rendall & Rittner —London
- £30,043 a year
- Overtime
- Customer service
- Cleaning
- Employee assistance programme
Night Duty Manager
Riverstone Kensington - Concierge —London
- Up to £46,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Hotel
- Employee discount
Quick apply
Sales Executive - Part-time
Hilton —London
- £13.26 an hour
- Part-time
- Hospitality
- Hotel
- Business development
- Employee stock purchase plan
- Annual leave
10d
Gallery Host
RH —London
- Weekend availability
- Leadership
- Flexible schedule
Quick apply
LRS - Support Team Receptionist
Lexington Catering —London
- £29,580 a year
- Full-time
- Front desk
- Computer skills
- Guest services
Quick apply
Security Officer
Rendall & Rittner —London
- £26,475 a year
- Full-time
- Employee assistance programme
- Employee discount
Concierge, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Concierge
Berkeley Group —Ascot
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
4d
Overnight Hotel Assistant Manager
Four Seasons —London
- £51,000 a year
- Full-time
- English
- Hotel
- Front desk
- Employee discount
- Life insurance
11d
Customer Delivery Driver
ASDA —London
- £13.10 - £14.35 an hour
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Assisted Travel Manager
London Stansted Airport —London
- Organisational skills
- IT
- Communication skills
- Free parking
- Employee discount
6d
Bartender
Hilton —London
- £13.26 an hour
- Part-time
- Serving
- Bar
- Employee stock purchase plan
- Annual leave
Food and Beverage Super Host
Hilton —London
- £14.26 an hour
- Full-time
- Bar
- Employee stock purchase plan
- Annual leave
2d
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —London
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
5d
Concierge Nurse – IV Therapy & Aesthetics Specialist London
Optimise Health —London
- £19 - £24 an hour
- Part-time
- Management
- Medication administration
- Social media management
- Employee discount
- Flexible schedule
Quick apply
Customer Service Advisor (Concierge), London HQ
Orlebar Brown —London
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Front of House Associate
CBRE —London
- Full-time
- Computer literacy
- English
- Front desk
Butler
The Ritz London —London
- £39,630 a year
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Quick apply

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Assistant Chief Concierge

The Chancery Rosewood -
London

Quick apply

Job details

Full-time
21 hours ago

Benefits

Employee discount
Paid volunteer time
Life insurance
Sick pay

Qualifications

Guest relations
Internal department liaison
Performance management
Partnership building
Training & development
Leadership
Team motivation leadership
Rota coordination
COSHH compliance

Full job description

The Chancery Rosewood is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.

As Assistant Chief Concierge, you will play a key role in delivering extraordinary, insider-led guest experiences while supporting the day-to-day leadership of the Concierge team. Working closely with the Chief Concierge, you will help ensure the team is recognised as the finest source of knowledge, access, and expert advice on London. Combining a passion for luxury hospitality with strong leadership and operational expertise, you will inspire the team to create personalised, memorable experiences while maintaining the highest service standards and embodying Rosewood's philosophy of Relationship Hospitality.

Key Responsibilities

Support the Chief Concierge in overseeing the daily operation of the Concierge department, ensuring seamless service delivery and exceptional guest experiences.
Inspire, motivate, and develop the Concierge team, creating a positive, collaborative, and high-performing working environment.
Ensure Forbes, LQA, and Rosewood Brand Standards are consistently upheld across all Concierge interactions and guest touchpoints.
Respond to guest requests with creativity, expertise, and genuine warmth, delivering tailored recommendations and personalised experiences.
Build and maintain strong relationships with suppliers, partners, and local contacts to secure exclusive access and unique experiences for guests.
Collaborate closely with Front Office and other hotel departments to ensure a seamless and connected guest journey throughout the property.
Support recruitment, training, coaching, and performance development initiatives to continually enhance team capability and service excellence.
Continuously research London's latest cultural, dining, entertainment, and lifestyle offerings, ensuring recommendations remain current and distinctive.
Assist with departmental administration, scheduling, and operational planning to ensure efficient team performance and staffing levels.
Handle guest feedback and service recovery professionally, taking ownership of concerns and delivering effective solutions.
Ensure all Concierge systems, procedures, and operational standards are consistently followed and maintained.
Maintain the highest levels of confidentiality regarding guest information, associate matters, and business operations.
Ensure compliance with all health and safety, fire safety, and departmental procedures at all times.

About You

Connection — You contribute warmly to a collaborative team environment, supporting colleagues across departments and approaching every shift with a helpful, flexible attitude.
Guest-Centricity — You understand that a guest's overnight experience is shaped by the unseen care behind it. You take pride in the detail and quality of your work, knowing your contribution is central to a five-star stay.
Influencing — You take onboard feedback from guests and management with openness and a genuine desire to improve, sharing learnings with those around you to raise the collective standard of the team.
Integrity — You uphold housekeeping protocols, COSHH regulations, and health and safety procedures without compromise, handling confidential guest information with the utmost discretion at all times.
Drive — You bring focus and thoroughness to every suite you service, taking full ownership of your allocated areas and consistently meeting the high standards expected of a Rosewood property.
Adaptability — You remain calm and efficient throughout the night, adjusting to shifting priorities and guest needs with a composed, solution-focused approach and a commitment to never letting standards slip.

What we can offer you

12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
Discounts on Food & Beverage
Flexible benefits app and monthly allowance to spend on whatever you like
Give days - A paid volunteering day of leave annually
Up to 16 weeks paid parental leave
Birthday day off - A paid day of leave for your birthday
Developmental & social calendars
Life insurance
Enhanced sick pay policy

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.

Quick apply

Refine Your Search

care concierge jobs in london

Assistant Chief Concierge

Luxury Front of House & Client Experience Coordinator

Cleaner

Night Duty Manager

Sales Executive - Part-time

Gallery Host

LRS - Support Team Receptionist

Security Officer

Concierge, Pre-Opening - The St. Regis London

Concierge

Overnight Hotel Assistant Manager

Customer Delivery Driver

Assisted Travel Manager

Bartender

Food and Beverage Super Host

Travel Sales, Associate - Velocity Black UK (Remote)

Concierge Nurse – IV Therapy & Aesthetics Specialist London

Customer Service Advisor (Concierge), London HQ

Front of House Associate

Butler

I want to receive the latest job alerts for care concierge in london

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