Director of technology Work, Jobs in Durham, Dur (with Salaries)

1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Sector Lead - Power Infrastructure (Generation, Networks & Storage)
Worley —Stockton-on-Tees
- Sales
- Master's degree
- Business development
Practice Director - Ports and Marine Engineering
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Business development
- Continuous improvement
Account Director - Pharma, Healthcare & Life Sciences
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Life insurance
Quick apply
Design Manager - Transmission & Distribution
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
4d
Accounts Senior
RMT Accountants & Business Advisors —Newcastle upon Tyne
- Communication skills
14d
Business Development Director
TSG —Gateshead
- £0.01 - £80,000.00 a year
- Microsoft Powerpoint
- Azure
- Research
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager
Assystem —Newcastle upon Tyne
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Medical Education Fellow - Year 1 MBBS
University of Hertfordshire —College
- £38,784 - £46,049 a year
- Full-time
- Research
- Bachelor's degree
- No degree
- Annual leave
6d
Events Management Lecturer
UK MANAGEMENT COLLEGE —Sunderland
- £30,000 - £45,000 a year
- Research
- Business development
- Project management
- Free parking
- Annual leave
Quick apply
Careers Adviser
Progress Careers —Gateshead
- £24,500 - £28,000 a year
- Communication skills
- School
- Employee discount
- Referral programme
Project Lead
Winthrop Technologies —Blyth
- Full-time
- Microsoft Word
- Bachelor's degree
- Construction experience
Quick apply
Procurement Lawyer - Legal Director or Partner
Womble Bond Dickinson —Newcastle upon Tyne
- Full-time
- Business development
Business Development Director - Commercial Services
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Contracts
- Communication skills
- Life insurance
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Brand and Digital Designer
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- In-person
- AI
- Communication skills
Quick apply
Deal Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
- Employee assistance programme
- Employee discount
Quick apply
Principal Low-Level Graphics Programmer
Double Eleven —Middlesbrough
- Full-time
- Presentation skills
- Mentoring
- Free parking
- Annual leave
Quick apply
7d
Fashion Management Lecturer
UK MANAGEMENT COLLEGE —Sunderland
- £30,000 - £45,000 a year
- Merchandising
- Research
- AI
- Free parking
- Annual leave
Quick apply
Principal Maritime Civil Engineer
Royal HaskoningDHV —Newcastle upon Tyne
- Part-time
- Business development
- Analysis skills
- Presentation skills

I want to receive the latest job alerts for director of technology in durham, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of technology jobs near durham, dur

1st/2nd Line IT Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
4 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
IIS
Microsoft Office Suite
Windows
Microsoft Office
Firewall
Computer hardware
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

director of technology jobs in durham, dur

1st/2nd Line IT Support Analyst

Sector Lead - Power Infrastructure (Generation, Networks & Storage)

Practice Director - Ports and Marine Engineering

Account Director - Pharma, Healthcare & Life Sciences

Design Manager - Transmission & Distribution

Accounts Senior

Business Development Director

Key Account Manager

Medical Education Fellow - Year 1 MBBS

Events Management Lecturer

Careers Adviser

Project Lead

Procurement Lawyer - Legal Director or Partner

Business Development Director - Commercial Services

Senior Service Desk Consultant - 3rd Line

Brand and Digital Designer

Deal Architect

Principal Low-Level Graphics Programmer

Fashion Management Lecturer

Principal Maritime Civil Engineer

I want to receive the latest job alerts for director of technology in durham, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected