Join Superdrug Head Office- Make a Real Difference Every Day!
Location: Willing to travel London areas to Norfolk
Hours: 40 hours - Night shifts
Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
The purpose of this role is to effectively manage the on-site execution, delivery, and successful opening of all assigned implementation projects. Reporting into an Implementation manager with nationwide travel expected.
Here's the exciting bit… A day includes:
Managing merchandising teams and delivering on site activity for all assigned projects across Superdrug.
Daily communication to store/Implementation Manager /Project Support manager and key head office departments.
Review project progress and make decisions and implement plans to deliver best in class project delivery.
Ensure revenue cost reporting to the implementation manager is delivered in a timely manner. Review on site resource management needs in line with the project scope.
Deliver the commercial plan as per the project plan.
This job is a good fit for you if:
You enjoy delivering great projects by working with teams of people.
You know you add value through by delivering a great commercial and project plan.
You understand how to plan workload for yourself and teams in retail stores.
You are good at communicating both verbal and written to all levels within the business.
You can easily use layout and project plans to facilitate delivery at a fast pace within a changing environment.
You have developed the ability to be flexible with your approach.
You are motivated by doing a great job every day.
You get satisfaction though delivering change to retail stores.
Willing to work varying shift patterns across days and nights as planned on a Rota basis
You see every interaction with the customer as an opportunity to brighten their day
You discover new ways to work that put a smile on our customers and team members faces,
making every shopping experience delightful
You be ‘The Best You’ using positive language and behaviours with customers and team
members
You be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform
You confidently communicate, challenges and gives feedback to others
You encourage teamwork & collaboration between their own team and others
You recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value
You seek feedback and listen to it, take responsibility to find positive outcomes and solutions
You generate ideas and feeling that they can be shared both within their immediate team and also outside of the team
You are confident using data to make tactical decisions
You are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area
You actively look for new ways of working through Ai that would benefit the business and move things forward
You actively develop your ability to use AI effectively and think critically about outputs.
Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion
What you’ll need:
You need to have some experience in retail merchandising / planogram compliance.
Educated to GCSE or above level would be valuable.
You will understand the core principles of effective planning and organizing skills.
Experience of being a good team player is essential.
Driving License and willingness to travel.
Here's what's in it for you:
33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled Learning and Development programmes
Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special!
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
Why Work With Us?
Join our team at Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?
Bonus
We have a competitive bonus scheme here and if you reach all of your targets you can achieve up to a 15% on Target /30% Max, alongside your March salary!
Pay Review
We review our pay every year and any increases will take effect from 1st January.
Pension
Saving for retirement is one of the best investments you can make for your future, we can help you with that! If you contribute 5% we’ll contribute pension contributions up to 7%.
Private Medical
You have the option to opt into our Private Medical Insurance scheme. We will pay for your individual cover. You can also add parent and children to this at your own cost.
Aviva Digicare Workplace+
You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!
Holiday
You’ll get 25 days holiday to use when you like, plus 8 UK bank holidays (pro rated if you work part time). We’ll also increase your holiday the longer you stay, rising to 28 after 3 years, up to 30 after 5 years! You can also buy or sell some each year.
Stream
The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.
Product Samples & Events
We're often welcoming our suppliers to come in and talk to the team about great new products launches as they’re landing in store. Keep your eye out in the Head Office Cafe to get your hands on some freebies!
Amazing Team
Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!
Team Member Discount
Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!
Fantastic Fun
Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.
Inspiring Futures
Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles within the head office.
Journey to Joining Our Amazing Team
1
Submit Your Application
Apply online with your CV, highlighting how your skills align with the role at Superdrug.
2
Initial Screening
Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!
3
First Interview
If selected, you will be invited to a competency-based interview with the line manager via teams.
4
Second Interview
If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.
5
Offer & Contract
Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.
6
Onboarding
After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.
