Technical support analyst Work, Jobs in Addlestone, Sry (with Salaries)

Application Support Analyst - EMEA
Innovative Systems —London
- Full-time
- Spanish
- Computer Science
- English
Quick apply
VodafoneThree - VBSE Service Desk Analyst
Vodafone —Farnborough
- Weekend availability
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
1d
Technical Success Analyst - EU / UK
Marqeta —London
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Quick apply
6d
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
5d
Technology Support Senior Analyst
Bank of America —Bromley
- Full-time
- Customer service
- Analysis skills
- Computer networking
4d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Google Suite
- Azure
- AWS
- Annual leave
Quick apply
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Travel
- POS
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
5d
Application Support Analyst | Energy Trading Operations
Marex —London
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
9d
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Level 3 Support Analyst - AI Specialist
Anaplan —London
- Engineering
- English
- Master's degree
Quick apply
Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- Databases
- Computer networking
- Annual leave
Quick apply
Service & Operations Analyst
Bank of England —London
- £28,640 - £32,220 a year
- Full-time
- Communication skills
- Annual leave
2d

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technical support analyst jobs near addlestone, sry

Application Support Analyst - EMEA

Innovative Systems -
London

Quick apply

Job details

Full-time

Benefits

Private medical insurance

Qualifications

French
Technical troubleshooting
Spanish
Computer Science
Client engagement
Relational databases
Arabic
C#
SQL querying
Internal department liaison
English
Java
SQL
C++
JavaScript
Product management
Technical writing
Portuguese
Customer support
Financial services
Customer interaction
Application support
Communication skills
German
Information Technology

Full job description

Innovative Systems, one of the world’s most trusted providers of best-of-breed data quality and compliance solutions is expanding the Software Support team to accommodate 24/7 coverage and is looking for talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal and analytic skills to build relationships with clients as well as troubleshoot and solve their tier I and II technical issues. The successful candidates will have the ability and desire to work the shift of Tuesday-Saturday, 5:00 AM -2:00 PM.

Consistently named a Top Workplace, we have a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan®, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats – helping to keep us all - a bit safer.

What you will be doing

Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi-layered requiring:

Analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues
Creation and development of SQL scripts and other custom software processes
Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features

You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to:

Perform simple product installations – providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more
Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos
Provide insights that will be used to improve existing solutions and plan those of our next generation

You are great at and have

Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required.
Experience with SQL databases and SQL programming language
Highly analytic with strong problem-solving and creative thinking skills
Excellent verbal and written communication skills in English proficiency of the English language at a native or business level
Willingness to be on call after hours in customer support rotation (very minimal)

It's a plus if you have

Programming with at least one programming language such as C, C++, C#, .Net, Java, JavaScript, HTML, XML
Knowledge of the Fintech or financial services industry
Knowledge of SWIFT or other payment processing
Arabic, French, German, Spanish, Portuguese or other business level language / communication skills

About us - we give you…

First of all - we take time to learn about you. There are no robots or machines that are screening your resume for key words. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, private medical insurance, and more. We also know how to do – fun!

Our people are a diverse, multi-cultural bunch! You will find friends here and in our offices abroad. You’ll always have someone to help out and to hang out with!

Sorry, but Innovative is not providing visa sponsorship for this position.

jA6qmBJarn

Quick apply

Refine Your Search

technical support analyst jobs in addlestone, sry

Application Support Analyst - EMEA

VodafoneThree - VBSE Service Desk Analyst

Technical Success Analyst - EU / UK

IT Analyst Field Support

Technology Support Senior Analyst

Service Desk Analyst

Service Delivery Analyst

Retail IT Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

End User Computing Analyst

Service Desk Analyst

IT Analyst, Field Support Engineer

Application Support Analyst | Energy Trading Operations

Senior IT Customer Support Analyst, Desktop Support

Service Desk Analyst

End User Computing Analyst

Service Desk Analyst

Level 3 Support Analyst - AI Specialist

Trading Systems Support Analyst

Service & Operations Analyst

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