Electrical engineer Work, Jobs in Northampton, Nth (with Salaries)

Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Customer service
- Engineering
- IT
- Employee assistance programme
- Employee discount
Quick apply
6d
Graduate Electrical / Electronics Engineer
Applus 3C Test Ltd —Silverstone
- From £26,000 a year
- Full-time
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Lead Electrical CAD Engineer
GE Vernova —Rugby
- Full-time
- AutoCAD
- Organisational skills
- IT
4d
Electronics Engineer
Litron Lasers Ltd —Rugby
- £45,000 - £55,000 a year
- Full-time
- Engineering
- Project management
- In-person
- Employee assistance programme
Quick apply
Lead Engineer / Planner
GE Vernova —Rugby
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
Senior Electrical Engineer
Ionetic —Brackley
- Full-time
- Schematics
- Analysis skills
- Bachelor's degree
Quick apply
Electrical Contracts Manager
M2 Mechanical Ltd —Buckingham
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
Lead Controls & Automation Engineer
GE Vernova —Rugby
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
5d
Laser Laboratory Engineer
Lumentum —Towcester
- Full-time
- Engineering
- Laboratory experience
- Analysis skills
3d
Solution Engineer
RS —Corby
- Customer service
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
9d
Electrical Engineer (M/F/D)
TLD EUROPE —Kempston
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's degree
Quick apply
6d
D&R Engineer - ADAS
Select Engineering —Dunton Bassett
- £30.18 - £39.55 an hour
- Call to connect
- Engineering
- Continuous improvement
- Driving
- Work from home
10d
Multi Skilled Engineer
Morrisons —Rushden
- Maintenance
- Communication skills
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
12d
Power Systems Engineer — Electrification & Propulsion Systems
GE Vernova —Rugby
- Full-time
- Engineering
- Travel
- Electrical Engineering
- Annual leave
Senior Reliability Engineer
Lumentum —Towcester
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
Senior Controls Engineer
KION Group AG —Wellingborough
- Full-time
- Microsoft Outlook
- Engineering
- Programmable logic controllers
Senior Verification Engineer
Envisics —Milton Keynes
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- C++
- Annual leave
- Gym membership
Quick apply
Lead Power Electronics Engineer
GE Vernova —Rugby
- Full-time
- System design
- Travel
- Leadership
- Relocation assistance
Product Line Engineer (M/F/D)
TLD EUROPE —Kempston
- Full-time
- Master's degree
- Analysis skills
- Project management
Quick apply
13d
Senior Protection & Control Engineer
Mitie —Olney
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering

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Remote Support Engineer

Frossell Recruitment
Milton Keynes

Quick apply

Job details

Full-time
£37,500 a year
6 days ago

Benefits

On-site gym
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
Life insurance
On-site parking

Qualifications

Customer service
Engineering
Technical support
IT
BTEC

Full job description

Remote Technical Support Engineer

Location: Milton Keynes (Office-based)

Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30)

Department: Service

About the Role:

We are seeking a highly capable Remote Support Engineer to join our clients Customer Support Centre. This newly created position is key to delivering expert remote technical support for a range of diagnostic analysers.

The ideal candidate will possess a City & Guilds / BTEC Level 3 (or equivalent) in Electronics, Biomedical, Mechanical/Electrical Engineering or similar and strong electromechanical and IT troubleshooting skills.

You will use secure remote-access tools, log analysis and direct communication with laboratory staff to troubleshoot and resolve technical issues. Your expertise will help maximise instrument uptime, reduce the need for on-site visits and ensure laboratories can maintain fast, accurate diagnostic services for patients.

This role is ideal for an engineer who enjoys problem-solving, communicating clearly and working in a fast-paced setting where reliability directly impacts patient care.

Key Responsibilities:

Provide first-line remote support for diagnostic instruments.
Diagnose and resolve issues using tools such as RDP, VNC and augmented reality guidance.
Guide and train users on correct usage, maintenance and safety procedures.
Support customers via phone, video and remote-assistance sessions.
Escalate unresolved cases to field service or technical specialists.
Identify required parts for field visits when needed.
Record all actions and troubleshooting steps within MS Dynamics.

Service Quality & Repair Efficiency

Use instrument data proactively to prevent downtime.
Consolidate calls to ensure efficient service delivery.
Work to KPIs including First Time Phone Fix, First Visit Fix, response times and customer satisfaction.
Provide effective support within agreed SLAs.

Customer & Team Communication

Build strong relationships and act as a trusted technical partner.
Keep users fully informed of case status and follow-up actions.
Highlight recurring issues, potential upgrades or sales opportunities.
Provide reports on service performance and technical trends.
Escalate serious service risks immediately.

Administration & Compliance

Log all service calls, updates and parts usage accurately.
Maintain detailed device service histories.
Create and update troubleshooting guides and knowledge articles.
Ensure regulatory compliance (IVDR, ISO27001, ISO9001, Cyber Essentials).
Stay up to date with cyber-security best practice and mandatory company training.

Essential Qualifications & Experience

City & Guilds / BTEC Level 3 (or equivalent) in Electronics, Biomedical, Mechanical/Electrical Engineering or similar.
Minimum 2 years’ experience in technical support or field service.
Strong electromechanical and IT troubleshooting skills.
Experience working to KPIs.
Ability to explain complex technical concepts clearly.
Excellent problem-solving and multitasking abilities.
Ability to read technical diagrams and interpret analytical data.
Commitment to outstanding customer service.

Desirable Qualifications & Experience

HNC/HND or equivalent in a related engineering discipline.
Previous experience in remote technical support.

Benefits include: Holiday Entitlement 28 days plus (8 days bank holiday), Bonus, Pension, Health Care Insurance (BUPA), Cash Plan (Simplyhealth), Income Protection Insurance, Educational Grant Scheme, Employee Assistance Program, Life Insurance 6 times the annual salary, Perkbox, Gym membership.

Pay: £37,500.00 per year

Benefits:

Company pension
Gym membership
Life insurance
On-site gym
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

electrical engineer jobs in northampton, nth

Remote Support Engineer

Graduate Electrical / Electronics Engineer

Lead Electrical CAD Engineer

Electronics Engineer

Lead Engineer / Planner

Senior Electrical Engineer

Electrical Contracts Manager

Lead Controls & Automation Engineer

Laser Laboratory Engineer

Solution Engineer

Electrical Engineer (M/F/D)

D&R Engineer - ADAS

Multi Skilled Engineer

Power Systems Engineer — Electrification & Propulsion Systems

Senior Reliability Engineer

Senior Controls Engineer

Senior Verification Engineer

Lead Power Electronics Engineer

Product Line Engineer (M/F/D)

Senior Protection & Control Engineer

I want to receive the latest job alerts for electrical engineer in northampton, nth

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