As a Domestic Loss Adjuster, you'll manage a caseload of domestic property damage claims across Essex , from visiting customers at their homes, co-ordinating visits from contractors, to finally settling each claim.
Imagine yourself stepping into people's lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You'll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report.
Along with visits to claimants’ properties, we are happy for your base to be a balance of our office and your home.
This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.
A full UK Driving Licence : It is essential you can travel by car
Insurance knowledge: Have an understanding of how a home insurance policy operates and the basic make up of a domestic property .
Excellent communication skills : You'll speak with and write to policyholders , insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all.
Problem-solving abilities : You should be able to identify and solve problems efficiently
Time management : As you’ll be planning your own week you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously .
What is helpful, but not vital, in your application:
The skills that will be developed once working:
Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.
Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
Remuneration & more
Competitive salary taking into account skills, experience and qualifications
A Self Invested Personal Pension Scheme (SIPP)
You will join an appropriate incentive (bonus) scheme
Fully funded company vehicle or cash in lieu allowance
Holiday allowance of 25 days plus bank holidays
Flexible working from our office or your home
Health & support
Other benefits
Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
Discounts on various products and services
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
#LI-HYBRID
