Banking Work, Jobs in Manchester (with Salaries)

Customer Service Officer - Premier Banking
National Westminster Bank PLC —Manchester
- £27,090 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
3d
Associate Relationship Manager - Manchester
Lloyds Banking Group —Manchester
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
2d
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
8d
Quality Assurance Analyst (Financial Crime)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Banking
- Annual leave
Quick apply
Trainee Debt Advisor/Financial Services Advisor
Angel Advance —Warrington
- From £25,000 a year
- Overtime
- Hybrid work
- Customer service
- Data entry
- Financial services
- Free parking
- Store discount
Quick apply
Customer Due Diligence Analyst, Onboarding
National Westminster Bank PLC —Manchester
- £29,920 - £42,240 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Annual leave
9d
Compliance Officer
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
Quick apply
Relationship Manager Corporate Banking - Mandarin Speaking
Bank of China —Manchester
- Full-time
- Management
- Sales
- Marketing
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Lending Servicing Officer
Allica Bank —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- IT
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Assistant Customer Due Diligence - Mandarin Speaking
Bank of China —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Sales Support - Asset Finance
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
6d
Financial Reporting Analyst
DF Capital —Manchester
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
Relationship Banking Manager
Quilter plc —Manchester
- From £5,800 a month
- Full-time
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
14d
Banking Team Leader
Co-op —Manchester
- £32,000 - £38,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Banking
- Employee discount
6d
Head of Financial Crime Operations (Central Manchester)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Financial services
- Leadership
- Banking
- Annual leave
Quick apply
Personal Wealth Adviser
Lloyds Wealth —Manchester
- £65,000 - £80,000 a year
- Full-time
- Remote
- Business development
- Work from home
- Life insurance
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Customer Insight Analyst (12 Month FTC/Secondment)
Lloyds Banking Group —Manchester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
6d

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Customer Service Officer - Premier Banking

National Westminster Bank PLC -
Manchester

Apply Now

Job details

Permanent | Full-time
£27,090 a year
3 days ago

Benefits

Annual leave

Qualifications

Communication skills

Full job description

Closing date for applications: 02/08/2026

Location Manchester, United Kingdom

Salary From £27,090

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Entry Level

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00281838

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service Officer in Premier Banking

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
You’ll be educating customers in the different ways to Bank and supporting them in choosing the options that work best for them
You’ll be a detail-orientated person able to complete processes and procedures while providing each customer with a seamless experience
This job does not meet Skilled Worker visa sponsorship requirements

What you'll do

You’ll handle inbound calls from Premier Customers regarding a wide range of queries delivering an exceptional service to everyone you speak to. Whether it’s making payments, dealing with banking queries, providing product information or booking customers in to discuss their finances with a relationship manager, you’ll be there to help.

Your duties will include

Taking full ownership of your calls, solving customers’ queries and providing an outstanding memorable customer experience
Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
Identifying complaints and errors quickly and making sure that the relationship with the customer is fully restored
Improving processes and procedures to maximise customer satisfaction and efficiency

The skills you'll need

You'll have experience working in a customer-focused environment, with a passion for delivering excellent service and building positive relationships with customers. You'll enjoy helping customers by understanding their needs and finding the right solutions while meeting performance and quality standards.

We’re also looking for you to demonstrate:

Excellent communication skills, both verbal and written with the ability to build rapport and adapt your approach to different customers
Confidence working in a fast-paced contact centre environment, managing a high volume of customer interactions while maintaining attention to detail
A genuine commitment to putting customers first, going the extra mile to provide a personalised and effortless experience
A positive attitude towards developing new skills, embracing feedback, and developing your knowledge
Good technology skills with the ability to multitask whilst talking to customers
Resilience empathy, and the ability to remain calm and professional when handling a range of customer enquiries

Working here

We're here for our customers, whatever the time of day or night, so you'll need to be flexible and commit to working a rotating shift pattern
You’ll work 35 hours over 5 days between the hours of 7.00am and 9.00pm, this will include 3 weekend shifts, a Saturday or Sunday in a 12 week period. We'll discuss your hours in more detail at your interview
Upon completing your 6 month probation, you'll be required to work 1 day a week in the office
You'll enjoy a comprehensive training programme, and on-going coaching and support to enhance your development. When you're ready, we’ll help take your career to the next level

This job does not meet Skilled Worker Visa sponsorship requirements.

How we'll reward you

You’ll join on a competitive salary of £27,090 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You will have a generous holiday entitlement of 33 days (pro rata for hours worked) – you may be required to work bank holidays. Visit our rewards and benefits page for more information on the benefits packages we offer.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

25 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Spinningfields hub

Spinningfields is Manchester’s leading leisure, retail, and business district and home to some of the most incredible architecture, restaurants, flagship stores, and bars the city has to offer.

Key facts:

Space for 1,345 colleagues from various teams across the bank
Our outdoor roof terrace has panoramic views of the city
Opened in 2023

Apply Now

Refine Your Search

banking jobs in manchester

Customer Service Officer - Premier Banking

Associate Relationship Manager - Manchester

Customer Banking Agent

Quality Assurance Analyst (Financial Crime)

Trainee Debt Advisor/Financial Services Advisor

Customer Due Diligence Analyst, Onboarding

Compliance Officer

Relationship Manager Corporate Banking - Mandarin Speaking

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Lending Servicing Officer

Customer Service Manager X2

Assistant Customer Due Diligence - Mandarin Speaking

Sales Support - Asset Finance

Financial Reporting Analyst

Relationship Banking Manager

Banking Team Leader

Head of Financial Crime Operations (Central Manchester)

Personal Wealth Adviser

Specialist, Client Processing Representative II

Customer Insight Analyst (12 Month FTC/Secondment)

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