Technical support Work, Jobs in Oxford (with Salaries)

Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Customer service
- English
- Organisational skills
4d
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
IT Systems Support
DHL —Banbury
- Up to £29,500 a year
- SQL
- Travel
- IT
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
Administrative Assistant (IT)
Alloyed —Kidlington
- Temporary
- Customer service
- Driving
- IT
IT Technician
RefurbMAC —Oxford
- £9 an hour
- Computer Science
- IT
- Computer skills
Category Specialist (IT)
Anglo American / De Beers Group —Didcot
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
ICT Consultant
turn IT on —Reading
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
9d
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
System Support Specialist
CEVALogistics —Banbury
- Full-time
- SQL
- Communication skills
- Annual leave
12d
Technical Support Specialist
GN Group —Bicester
- Full-time
Operations & Systems Administrator
Makespace Oxford CIC —Oxford
- £28,000 a year
- Part-time
- Computer literacy
- Travel
- In-person
- Work from home
- Sick pay
Quick apply
11d
Team Lead, Technical Support
Seequent —Reading
- Remote
- Customer service
- Computer literacy
- English
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Senior Support Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Windows
- SQL
- Analysis skills
- Annual leave
2d
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Microsoft Office
- Communication skills
- Mechanical knowledge
- Free parking
IT Support Assistant
Serco Plc —Swindon
- Full-time
- Hybrid work
- Windows
- Continuous improvement
- IT
- Employee assistance programme
5d
Technical Support Engineer - Operations
Thermo Fisher Scientific —Swindon
- Full-time
- Maintenance
- Analysis skills
- HVAC

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Technical Support Specialist

Abbott Laboratories -
Witney

Apply Now

Job details

Full-time
4 days ago

Qualifications

Customer service
English
Technical support
Organisational skills
Customer support
Communication skills
Time management

Full job description

About the Role

We are seeking a Remote Care Technical Support Specialist to join our Customer & Technical Support team in Europe. In this role, you will provide first-line technical and customer support related to remote monitoring systems and services. You will work in a call centre environment, responding to inquiries from healthcare professionals, patients, field personnel, and internal stakeholders while ensuring a high level of customer satisfaction and compliance.

This is an office based role in: Solihull, Blythe Valley Park , Elder, Central Boulevard Solihull

Key Responsibilities

Respond to customer inquiries regarding technical issues, product-related questions, and remote monitoring support needs.
Document customer interactions accurately and comprehensively within designated systems.
Identify, collect, and capture relevant information related to product complaints and adverse events.
Prepare and submit Field Contact Reports (FCRs) in accordance with departmental procedures and quality requirements.
Maintain compliance with company policies, operating procedures, work instructions, and patient data privacy regulations.
Demonstrate strong time management and attendance practices while meeting service-level expectations.
Collaborate effectively with customers, healthcare professionals, colleagues, contractors, and vendors to resolve issues efficiently.
Deliver professional, positive, and solution-focused support in all interactions.

Required Qualifications

Fluent English language skills, both written and verbal.
Strong customer service and communication skills.
Ability to work effectively within a team environment and adapt to changing priorities.
Strong organizational skills, attention to detail, and ability to manage multiple activities simultaneously.
Proficiency with computer systems and software tools.

Preferred Qualifications

Previous experience in a technical support, customer support, helpdesk, or contact centre environment.
Experience supporting healthcare technology, medical devices, or remote monitoring solutions.
Additional European language skills are highly desirable.
Experience using analytical tools and reporting software.

What You'll Bring

Customer-focused mindset.
Strong problem-solving abilities.
Excellent communication and listening skills.
Ability to remain calm under pressure.
Commitment to quality, compliance, and data privacy.
Collaborative and team-oriented approach.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.

Apply Now

Refine Your Search

technical support jobs in oxford

Technical Support Specialist

Onsite Engineer - Reading

IT Systems Support

Field Support Engineer

Administrative Assistant (IT)

IT Technician

Category Specialist (IT)

ICT Consultant

Tier 1 Technical Support Associate

Data Center Technician , Operations, IT, & Support Engineering

Technical Support Specialist

System Support Specialist

Technical Support Specialist

Operations & Systems Administrator

Team Lead, Technical Support

IT Helpdesk Team Lead

Senior Support Analyst

Technical Support Technician (Office-Based)

IT Support Assistant

Technical Support Engineer - Operations

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