Network operations engineer Work, Jobs in Edinburgh, Sct (with Salaries)

ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Continuous improvement
- Computer networking
UK Sr Process Engineer Amazon Logistics, Amazon Logistics
Amazon UK Services Ltd. —Edinburgh
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
Field Engineer - Europe
AST SpaceMobile —Edinburgh
- Remote
- Computer Science
- Engineering
- English
Quick apply
Development Technology Lead, Assistant Vice President
State Street —Edinburgh
- Full-time
- Oracle
- Computer Science
- SQL
Sr Telecoms Design Program Mgr
Amazon UK Services Ltd. —Edinburgh
- Full-time
- AutoCAD
- Analysis skills
- Project management
12d
O&M Project Engineer
OEG Energy Group —Edinburgh
- Full-time
- Engineering
- Maintenance
- Project management
3d
Lead Supportability Engineer
Leonardo UK Ltd —Edinburgh
- £59,400 - £75,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Mentoring
- Flexible schedule
- Referral programme
MK0 Lead Systems Engineer
Leonardo UK Ltd —Edinburgh
- £59,500 - £75,000 a year
- Full-time
- Hybrid work
- System design
- No degree
- Leadership
- Flexible schedule
- Referral programme
6d
Radar Lead Systems Engineer
Leonardo UK Ltd —Edinburgh
- £59,500 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Presentation skills
- Flexible schedule
- Referral programme
Identity Security Engineer - SailPoint, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- APIs
- In-person
- AI
- Work from home
General Operative
Balfour Beatty —Queensferry
- Weekend availability
- First Aid Certification
- Construction experience
- Communication skills
9d
Project Engineering Manager
Leonardo UK Ltd —Edinburgh
- £75,000 - £82,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Flexible schedule
- Referral programme
Civil Engineer - Scotland
Tetra Tech —Edinburgh
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
Civil Engineer
Mott MacDonald —Edinburgh
- Full-time
- Engineering
- Travel
- Annual leave
Senior/Principal 3D Modeller - Energy
AECOM —Edinburgh
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
Senior Electrical Engineer - Water Projects
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Civil Engineer
Amey Ltd —Edinburgh
- Temporary
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
Senior Plant Maintenance Engineer
Biogen (UK) Ltd —Edinburgh
- Up to £49,000 a year
- Overtime
- Management
- Maintenance
- Programmable logic controllers
Quick apply
14d
Electrical Power Distribution Engineer
INEOS —Grangemouth
- From £0.01 a year
- Maintenance
- Project management
- Electrical experience
- Employee assistance programme
- Employee discount
Quick apply
Electrical Power Distribution Engineer
INEOS Group —Grangemouth
- Full-time
- Maintenance
- Project management
- Electrical experience
- Employee assistance programme
- Employee discount

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network operations engineer jobs near edinburgh, sct

ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC

Amazon UK Services Ltd. -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

TCP
OSPF
DHCP
Project management
Continuous improvement
BGP
Routing protocols
Computer networking
DNS
MPLS
IP networking
Linux
TCP/IP
Root cause analysis
Network engineering

Full job description

DESCRIPTION

We are looking to hire a highly motivated, best-in-class OMC Network Engineer to join our growing team within Corporate Infrastructure Services. The positions responsibilities involve operational support and maintenance of infrastructure hardware, configuration and network connectivity for corporate offices. The OMC Network Engineer will work closely with both internal customers, on-prem engineers and service owners to provide Tier II support for large scale, enterprise class networks, AV and Print Services. They will be highly competent in all aspects of troubleshooting and maintaining infrastructure hardware, software, and connectivity. This position will serve as a point of escalation and coaching for Tier 1 engineers and works with minimum supervision to drive and deliver operational changes focused on infrastructure services. OMC Network Engineers are expected to work with established best practices to refine operational procedures, solve issues that go beyond standard operational procedures and configurations, coach Tier I engineers, and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.

Key job responsibilities
Core Incident Management: Troubleshoot and resolve incoming incidents related to office infrastructure (AV, Print & Network) within defined target times, using judgment to determine if an incident requires troubleshooting or routing to a service manager team, working with team members and cross-functional partners to deliver solutions. Use runbooks and technical judgment to determine the scope and severity of incidents, involving stakeholder teams as necessary and escalating roadblocks and risks when needed while learning best practices for operations. Correlate concurrent incidents related to a common root cause and aggregate them into a single parent incident. Make trade-offs between time and resources when managing incidents, balancing multiple priorities in a fast-paced operational environment

Technical Troubleshooting & Vendor Coordination: Coordinate with Internet Service Providers (ISPs), telecom carriers, and infrastructure stakeholder to troubleshoot circuit issues, connectivity problems, and network outages. Document incidents clearly and concisely, contributing to troubleshooting guides and operational procedures that improve team efficiency.

Communication & Reporting: Effectively communicate regarding office infrastructure health trends as they happen
Participate in Major incident bridges, providing telemetry and driving resolution.
Provide verbal and written summaries of events, incidents and problems to leadership teams, communicating technical issues and resolutions

Continuous Improvement & Knowledge Sharing: Contribute to operational excellence by identifying process improvements, documenting lessons learned, supporting root cause analysis, and advocating for continuous improvement in office customer experience. Train new team members on network troubleshooting procedures, incident management workflows, and OMC operational processes.

Operational Requirements: Work in a 24/7/365 follow-the-sun operational model, providing support across multiple time zones and maintaining shift flexibility. Handle on-call support during off-business hours

About the team
Operations Management Center (OMC) within IT Services is the primary point of triage for corporate incidents across Network, Print, and AV (Audio Visuals) infrastructure systems. Triaging is a critical process enabling correlation, alerting, and engagement to reduce infrastructure down time. Our responsibility is to process incoming volumes by adhering to Standard Operating Procedures (SOPs), dispatching, triaging, resolving issues, or escalating to cross-functional teams or higher tiers of support, following a 24/7/365 follow-the-sun model.

BASIC QUALIFICATIONS

Experience as a network engineer with deployments for large-scale networks in a corporate environment and hands-on experience in physical infrastructure installations including hardware integration, racking, and cabling
Experience with physical layer technologies
Experience in at least one infrastructure tech domain (e.g. networking, storage, server, OS Windows/Linux platforms)
Experience with IP networking fundamentals and TCP/IP, UDP, DNS & DHCP
Experience in internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF
Experience in network administration
Experience in project management at enterprise level
Work in a 24/7 environment

PREFERRED QUALIFICATIONS

Experience in networking
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

network operations engineer jobs in edinburgh, sct

ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC

UK Sr Process Engineer Amazon Logistics, Amazon Logistics

Field Engineer - Europe

Development Technology Lead, Assistant Vice President

Sr Telecoms Design Program Mgr

O&M Project Engineer

Lead Supportability Engineer

MK0 Lead Systems Engineer

Radar Lead Systems Engineer

Identity Security Engineer - SailPoint, Associate

General Operative

Project Engineering Manager

Civil Engineer - Scotland

Civil Engineer

Senior/Principal 3D Modeller - Energy

Senior Electrical Engineer - Water Projects

Civil Engineer

Senior Plant Maintenance Engineer

Electrical Power Distribution Engineer

Electrical Power Distribution Engineer

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