Technology analyst Work, Jobs in Edinburgh (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
5d
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Office
- Quality control
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- Microsoft Excel
- No experience needed
- Communication skills
13d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Azure
- Microsoft Office
- Java
Quick apply
13d
CASS Reconciliations Analyst
FNZ —Edinburgh
- Full-time
- Microsoft Excel
- Communication skills
- Paid training
- Life insurance
7d
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Risk Analyst
Leonardo UK Ltd —Edinburgh
- £44,171 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Master's degree
- Flexible schedule
- Referral programme
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Senior Test Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Communication skills
- Work from home
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Data Analytics Officer
Audit Scotland —Edinburgh
- £36,664 - £40,928 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
11d
Licensing Operations Analyst
SVT Licensing and Compliance Ltd —Edinburgh
- £33,248 - £43,956 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
IT Security Analyst
Briggs Marine Contractors Ltd —Burntisland
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
Quick apply
Governance Risk and Compliance Analyst
Tesco Insurance —Edinburgh
- £54,600 - £65,520 a year
- Full-time
- Hybrid work
- No degree
- Travel
- IT
- Employee discount
5d
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)
Digital Technology Institute for Development (DTID) —Edinburgh
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Data Engineer
National Westminster Bank PLC —Edinburgh
- From £27,090 a year
- Full-time
- Hybrid work
- Hotel
- SQL
- Agile
- Annual leave
1d
Graduate Placement - Design Analyst (12-24 Months)
Rexroth —Glenrothes
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- Employee discount
Quick apply

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IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

technology analyst jobs in edinburgh

IT Service Desk Analyst - Edinburgh

IT Service Desk Analyst - Edinburgh

QC Analyst

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

NOC Analyst

Technical Data Analyst

CASS Reconciliations Analyst

NOC Analyst (10pm-6am)

Risk Analyst

ERP Business Analyst

Senior Test Analyst

Join the Growing Cyber Security Practice at Methods

Data Analytics Officer

Licensing Operations Analyst

IT Security Analyst

Governance Risk and Compliance Analyst

Sonata Application Support Engineer

UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)

Data Engineer

Graduate Placement - Design Analyst (12-24 Months)

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