Technical analyst Work, Jobs in Glasgow (with Salaries)

Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Data Analyst (Actuarial Modelling)
M&G plc —Stirling
- Full-time
- Management
- Military
- Data analysis skills
- Annual leave
- Life insurance
2d
Training Readiness Analyst (Submarine Training)
Capita —Helensburgh
- Up to £47,900 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Incremental CRM - Business Analyst 6
Barclays —Glasgow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
BUSINESS ANALYST
Capgemini Sogeti —Glasgow
- Hybrid work
- AWS
- Analysis skills
- Agile
14d
Service Desk Team Leader
NHS Scotland —Bothwell
- £34,544 - £43,039 a year
- Call to connect
- Windows
- Microsoft Office
- Continuous improvement
- Annual leave
- Sick pay
3h
Investment Proposition Oversight Analyst
M&G plc —Stirling
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Annual leave
8d
Analyst Revenue Accounting
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
IT Service Manager
Student Loans Company —Glasgow
- £33,556 - £39,580 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
1d
Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Azure
- AWS
- Analysis skills
Service Designer (SC Eligible) - Consultant - AI & Digital Factory
Capgemini —Glasgow
- Hybrid work
- Azure
- Java
- AWS
8d
Analyst Hotel Accounting
Hilton —Glasgow
- Full-time
- Oracle
- Hotel
- Analysis skills
- Employee stock purchase plan
- Annual leave
Project Director - Controls Analytics
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Leadership
Data Analyst
Golden Charter Limited —Glasgow
- £28,000 a year
- Full-time
2d
Solution Architect
M&G plc —Stirling
- Full-time
- Azure
- Oracle
- Continuous improvement
- Annual leave
Principal Cyber Security Analyst
Social Security Scotland —Glasgow
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
13d
Data Engineer (Databricks)
M&G plc —Stirling
- Full-time
- Azure
- Management
- Military
- Annual leave
2d

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Sonata Application Support Analyst

Royal London -
Glasgow

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Pension
SQL
SoapUI
Continuous improvement
Agile
Application support

Full job description

Job Description

Sonata Application Support Analyst

Contract Type: Permanent
Location: Edinburgh or Glasgow or Alderley Park (Wilmslow)
Working Style: Hybrid - 50% from home / 50% office based

The Sonata Application Support Analyst provides specialist incident and problem management support. The role involves being the initial entry point to the Sonata team by triaging and resolving incident and advising on requirements for continuous improvement i.e. to reduce incident volumes. The Sonata Application Support Analyst works closely with the wider Sonata team, wider technology teams, business stakeholders, delivery teams, and external vendors to ensure Sonata remains stable, scalable, and fit for purpose.

This is an excellent opportunity for someone who wants to deepen their Sonata knowledge in a multi-skilled team.

Key Responsibilities:

Incident and Problem Management

Resolve incidents within SLAs
Manage problem records effectively
Identify areas for improvement/efficiencies

Monitoring

Perform daily health checks and work with business stakeholders to resolve issues before they impact the customer
Identify improvements to existing tooling

Service

Work with wider technology teams to impact assess changes being introduce

Knowledge & Capability Development

Maintain Sonata standards, documentation, and knowledge assets

What you will bring to the role:

Technical Skills

Knowledge of the Sonata data model would be desirable
Ability to write SQL queries
Knowledge of the Sonata Application or similar including
Ability to diagnose issues

Other Skills

Ability to problem solve and troubleshoot
Ability to multitask effectively
Able to remain calm under pressure
Good attention to detail
Can-do attitude
Always striving for continuous improvement

Nice to have

Sonata Workflow knowledge
Using testing tools such as SOAPUI or ReadyAPI be able to construct SBS requests
Awareness of agile methodology

A wide knowledge of UK Pensions and Isas

If you feel you’d be a great fit for Royal London but don’t meet every requirement, we’d still love to hear from you. Research shows some candidates are less likely to apply unless they meet 100% of the criteria - if you meet most requirements and are keen to learn, we encourage you to apply!

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

technical analyst jobs in glasgow

Sonata Application Support Analyst

IT System Analyst

Data Analyst (Actuarial Modelling)

Training Readiness Analyst (Submarine Training)

Associate Controls Analyst (Defence)

Incremental CRM - Business Analyst 6

BUSINESS ANALYST

Service Desk Team Leader

Investment Proposition Oversight Analyst

Analyst Revenue Accounting

Interim, Analyst Revenue Accounting (initially 12mths FTC)

IT Service Manager

Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence

Service Designer (SC Eligible) - Consultant - AI & Digital Factory

Analyst Hotel Accounting

Project Director - Controls Analytics

Data Analyst

Solution Architect

Principal Cyber Security Analyst

Data Engineer (Databricks)

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What you will bring to the role:

Technical Skills

Other Skills

Nice to have

About Royal London

Inclusion, diversity and belonging

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