It analyst Work, Jobs in Redhill (with Salaries)

IT Support Analyst
IQUW Group —London
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
IT Security Analyst
Wates —Leatherhead
- Computer Science
- Analysis skills
- Bachelor's degree
13d
IT Infrastructure & Network Analyst
Victoria and Albert Museum —London
- £48,500 a year
- Analysis skills
- Employee assistance programme
- Employee discount
6d
Senior Student Systems Analyst
The University of Law —London
- £50,500 a year
- Full-time
- Remote
- University
- No degree
- Communication skills
- Annual leave
- Employee discount
3d
People Systems Analyst
Teya —London
- Full-time
- Software troubleshooting
- Annual leave
- Flexible schedule
6d
IT Business Process Analyst (General Insurance)
China Taiping Insurance (UK) Co Ltd —London
- English
- Bachelor's degree
- Continuous improvement
Quick apply
System Analyst
Adroitpeople —London
- English
- Software development
Quick apply
People Systems Analyst (Success Factors)
LiveScore Group —London
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
Quick apply
Business System Analyst
Fanatics Collectibles —London
- Bachelor's degree
- Agile
- Accounting
Quick apply
Primary System Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
Senior Manager, Real Estate Solution Architect/Technical Business Analyst, Investment Management & Wealth, Technology & Transformation
Deloitte —London
- Hybrid work
- Business development
- Mentoring
- AI
System Analyst - Security, GCP Implementation, Rego Policies, London, UK
Photon —London
- Microsoft Powerpoint
- Microsoft Word
- Computer Science
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
4d
IT Service Desk Analyst
Unitemps Surrey —Guildford
- £17.13 an hour
- Temporary
- Hybrid work
- In-person
- Annual leave
Quick apply
7d
IT Analyst (Business Analysis)
Greentrend Ltd —Wallington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
Quick apply
5d
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
IT Support Analyst
Formula 1 —London
- Full-time
- Communication skills
- Store discount
- Annual leave
5d
IT Support Analyst
Methods Business and Digital Technology —London
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- SharePoint
- Employee assistance programme
Quick apply
5d
IT Risk & Control Testing Analyst
Bupa —London
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Business
- Employee discount
- Gym membership
Quick apply
9d
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
5d

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IT Support Analyst

IQUW Group
London

Apply Now

Job details

Permanent | Full-time

Qualifications

Desktop support
Azure
Mentoring junior staff
IT service management
Microsoft Office Suite
Microsoft Office
Continuous improvement
Computer hardware
Mentoring
Technical writing
Customer support
Training & development
Communication skills
Microsoft Azure
Active Directory
Mobile devices

Full job description

Overview:

About us

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

Role Purpose

As an IT Support Analyst, you’ll play a pivotal role in ensuring exceptional technical support within a busy customer-facing environment. Your responsibilities will encompass a broad spectrum of client technology, both onsite and remotely.

Key Responsibilities

Technical Support Excellence:

Provide senior-level technical support for the client desktop environment and associated software products.
Address incidents, service requests, and tasks within agreed Organisational Level Agreements (OLAs).
Utilise outstanding customer-focused communication skills to own and manage technical issues, ensuring timely resolution.

Guidance and Mentoring:

Offer technical guidance and mentorship to the remote support analyst service desk team.
Foster a collaborative environment where knowledge sharing, and continuous improvement are key to our success.

Device Management:

Support and build a variety of devices, including Microsoft Windows devices and Apple mobile devices.
Ensure seamless functionality and optimal performance through regular maintenance of office-based audio-visual kit and MS Teams room devices.

Service Improvement:

Contribute to nominated initiatives and departmental goals.
Continuously enhance software, systems, and client technology to elevate the overall user experience.

Escalation Management:

Review and mitigate escalations promptly.
Escalate relevant matters when necessary to prevent customer dissatisfaction or operational disruption.

Asset and Knowledge Management:

Maintain up-to-date asset records within the IT Service Management tool.
Create technical and end-user knowledge base articles.
Provide peer and user training, staying abreast of technological advancements.

Policy Adherence:

Execute policies and processes outlined by departmental management.
Uphold IQUW values in all interactions, ensuring ethical and professional standards.

Flexibility and Adaptability:

Be prepared for additional reasonable tasks as required by line management.
Embrace changing business requirements and adjust responsibilities accordingly.

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Qualifications, skills and experience

Certification and Experience:

MCDST certification or equivalent (preferable but not mandatory).
Demonstrated ability to act as a technical senior within a team.
ITIL Understanding:
Essential understanding of ITIL principles (ITIL qualification preferable).

Expertise in common computing principles and technologies, including:

PC hardware and software.
Audio Visual Equipment.
Microsoft suite.
Active Directory.
Antivirus solutions.
Microsoft Cloud technologies (Endpoint Manager, Azure).

Core behavioural competencies

Innovation and problem solving
Strategic perspective
Relationships
Communication and influence
Development of self and others
Resilience and adaptability

Additional Information

A full job description can be seen here

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Apply Now

Refine Your Search

it analyst jobs in redhill

IT Support Analyst

IT Security Analyst

IT Infrastructure & Network Analyst

Senior Student Systems Analyst

People Systems Analyst

IT Business Process Analyst (General Insurance)

System Analyst

People Systems Analyst (Success Factors)

Business System Analyst

Primary System Analyst, Charles River Development, Officer

Senior Manager, Real Estate Solution Architect/Technical Business Analyst, Investment Management & Wealth, Technology & Transformation

System Analyst - Security, GCP Implementation, Rego Policies, London, UK

IT Service Desk Analyst

IT Service Desk Analyst

IT Analyst (Business Analysis)

IT Finance & Projects Analyst

IT Support Analyst

IT Support Analyst

IT Risk & Control Testing Analyst

End User Support Analyst

I want to receive the latest job alerts for it analyst in redhill

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