Operations agent Work, Jobs in Birmingham, Eng (with Salaries)

Maintenance Helpdesk Agent
Poundland —Walsall
- £26,707 a year
- Weekend availability
- IT
- Communication skills
- Free parking
- Work from home
9d
Sales Associate (Birmingham)
Home Made —Birmingham
- Remote
- Sales
- Customer service
- Travel
- Employee discount
Quick apply
Paralegal - IP Operations
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Communication skills
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
Travel Agent
Middletons Tours —Rugeley
- £27,000 - £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
7d
CRM AI Enablement Manager
Ingersoll Rand —Redditch
- Hybrid work
- Sales
- Engineering
- Analysis skills
- Employee assistance programme
Data Products Manager
CV Europe —Solihull
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Flexitime
Quick apply
Service Desk Manager
ParentPay Group —Coventry
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Senior AI Automation Engineer
RSM UK —Birmingham
- Full-time
- Hybrid work
- Azure
- DevOps
- Master's degree
Forward Deployed AI Engineer
gravity9 —Birmingham
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Product management
Quick apply
22h
Facilities Manager
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
AWS API Engineer / Data Architect
Capgemini —Birmingham
- Hybrid work
- AI
AI Solutions Architect
MSX International —Warwick
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Senior Cloud Security Engineer
Reapit UK —Solihull
- Hybrid work
- AWS
- Communication skills
- Annual leave
Quick apply
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Travel
- Conflict management
- Annual leave
Quick apply
Scheduler
Twenty Fifth Avenue Ltd —Birmingham
- £24,000 - £29,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Travel
- Annual leave
Quick apply
14d
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
14d
Business Development Executive
Northdown Capital —Coventry
- £30,000 - £40,000 a year
- Full-time
- Business development
- Travel
- Contracts
- Work from home
Quick apply
2d
Real Time Analyst
Culligan UK limited —Wolverhampton
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Sick pay
Quick apply
9d
Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Customer service
- Employee assistance programme
- Employee discount
11d

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Maintenance Helpdesk Agent

Poundland -
Walsall

Apply Now

Job details

Permanent
£26,707 a year
9 days ago

Benefits

Free parking
Company pension
Work from home
Employee discount
On-site parking

Qualifications

CAFM software
IT
Customer support
Communication skills

Full job description

About The Role

Join us here at Poundland & Dealz as a Maintenance Helpdesk Agent in our Property Operations support team. Based at our Walsall office, the role offers flexibility to work from home one day per week after the probation period. The team provide support to stores between 7am and 5.30pm and work shifts across these hours. This role will be required to work on bank holidays on a rota basis (not including Christmas Day and Boxing Day). The team currently work on weekends on a rota basis but this requirement will be outsourced later this year.

In the role, as the Maintenance Helpdesk Agent, you will be first point of contact for our stores when they have a maintenance request. You'll log and follow up all tasks/estimates with the Contractor Helpdesks, update stores, and ensure an accurate audit trail is maintained on our CAFM system. You will identify and escalate urgent issues. Additionally, you will log Health & Safety incidents, manage GNFR equipment request, and provide administrative support to new store and development projects.

We are looking for someone with previous Call Centre or Helpdesk experience. You will have:

Excellent customer service skills
Strong spoken and written communication skills.
Experience in coordinating and tracking tasks.
Strong administration and IT skills.
Well organised and the ability to prioritise tasks

We offer rewards that go beyond the payslip, including:

10% employee discount card with increased discount events over the year.
Celebrate your birthday, you’ll get an extra day off for your birthday.
28 days holiday a year inc banks, rising by one day a year up to 33 days.
Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
Free parking onsite.

We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
Plus, life assurance, loyalty service awards and people's pension.

Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.

Apply Now

Refine Your Search

operations agent jobs in birmingham, eng

Maintenance Helpdesk Agent

Sales Associate (Birmingham)

Paralegal - IP Operations

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

Travel Agent

CRM AI Enablement Manager

Data Products Manager

Service Desk Manager

Senior AI Automation Engineer

Forward Deployed AI Engineer

Facilities Manager

AWS API Engineer / Data Architect

AI Solutions Architect

Senior Cloud Security Engineer

Community Liaison Officer

Scheduler

Housing Management Officer

Business Development Executive

Real Time Analyst

Homelessness officer

I want to receive the latest job alerts for operations agent in birmingham, eng

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