Technical team leader (application support) Work, Jobs in Larbert, Fal (with Salaries)

Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Identity Technical Associate
M&G plc —Stirling
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
IT EUC Team Leader
City Facilities Management (UK) —Glasgow
- Full-time
- Google Suite
- Continuous improvement
- Travel
- Work from home
- Employee discount
8d
Senior Project Manager - Team Lead
Plexus —Livingston
- Project management
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Senior Delivery Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Care Leader
Barclays —Glasgow
- Analysis skills
- Training & development
- Leadership
4d
Junior Data Scientist - Fraud & AML Monitoring
M&G plc —Stirling
- Full-time
- Azure
- SQL
- Communication skills
- Annual leave
21h
IT Business Systems & Solutions Manager
Gleneagles —Auchterarder
- Full-time
- Computer Science
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Application Consultant (SAP Solutions)
Scottish Power —Glasgow
- £59,000 - £74,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
6h
Financial Crime Business Analyst
Barclays —Glasgow
10h
Lead QA Engineer
V.Group —Glasgow
- Agile
- AI
- Leadership
9h
Head of AI & Analytics
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Leadership
- Annual leave
- Flexible schedule
Product Manager - Trade Management, Athena Platform
JPMorganChase —Glasgow
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Software Engineer (Java)
CGI —Glasgow
- Full-time
- Hybrid work
- DevOps
- Java
- Travel
Quick apply
Head of Control
Lloyds Banking Group —Edinburgh
- £116,535 - £145,000 a year
- Full-time
- Leadership
- Communication skills
11d
Senior Service Designer
Barclays —Glasgow
- Management
Digital Projects IM Lead
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Business development
- SharePoint
Security Consultant - FTC
M&G plc —Stirling
- Full-time
- Writing skills
- Master's degree
- Bachelor's degree
- Annual leave
1d
Enterprise Architect
GAP Group —Glasgow
- Full-time
- Azure
- APIs
- Communication skills

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Technical Analyst

NTT Data UK -
Glasgow

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Job details

Qualifications

Analysis skills
Application support
Communication skills

Full job description

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

Support & Triage

Triage and respond to incoming support tickets in a timely and professional manner
Act as the first point of contact for end users for the application issues
Gather sufficient detail from users to accurately diagnose issues

Monitoring & Analysis

Monitor application logs and dashboards to identify errors or abnormal behaviour
Analyse runtime errors and system messages to understand root causes
Spot recurring themes or patterns in support issues and escalate appropriately

Troubleshooting & Debugging

Troubleshoot and debug issues to determine whether they relate to:
- User error
- Frontend (FE) issues
- Backend (BE) issues
Reproduce issues where possible to support diagnosis and resolution
Retest solutions with users after issue resolution

Collaboration & Continuous Improvement

Work closely with frontend, backend, and product teams to support issue resolution
Work closely with end users to triage and resolve issues working with other suppliers where necessary
Help improve support processes by identifying common user errors and system weaknesses
Contribute to knowledge bases, FAQs, or guidance to reduce repeat issues

Experience in application support, technical triage, or production support roles
Strong analytical and problem‑solving skills
Ability to read logs and interpret technical error messages
Clear and confident written and verbal communication skills
Comfortable working across technical and non-technical audiences

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

The Technical Analyst will be responsible for 2nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects, and ensuring clear, accurate information is passed to the appropriate teams for resolution.

Apply Now

Refine Your Search

technical team leader (application support) jobs in larbert, fal

Technical Analyst

Identity Technical Associate

IT EUC Team Leader

Senior Project Manager - Team Lead

Senior Delivery Manager

Customer Care Leader

Junior Data Scientist - Fraud & AML Monitoring

IT Business Systems & Solutions Manager

Customer Services Advisor

Application Consultant (SAP Solutions)

Financial Crime Business Analyst

Lead QA Engineer

Head of AI & Analytics

Product Manager - Trade Management, Athena Platform

Software Engineer (Java)

Head of Control

Senior Service Designer

Digital Projects IM Lead

Security Consultant - FTC

Enterprise Architect

I want to receive the latest job alerts for technical team leader (application support) in larbert, fal

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