Helpdesk engineer Work, Jobs in Epsom, Sry (with Salaries)

Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Infrastructure Support Engineer
Waterstons —London
- £30,000 - £36,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
- Sick pay
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
8d
Helpdesk Coordinator VA2837
Anabas —London
- £29,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
10d
Facilities Assistant
Blick Rothenberg —London
- Full-time
Quick apply
4d
Electrical Engineer
Kier Group —London
- Full-time
- Communication skills
Fabric Engineer
Lancer Scott —West London
- £34,000 a year
- Overtime
- Carpentry
- Communication skills
Support and Maintenance Engineer
Fractional Talent —London
- Remote
- AWS
- JavaScript
- APIs
Quick apply
Sales Security Engineer
WPP Media —London
- Hybrid work
- Google Suite
- Communication skills
- Annual leave
- Employee discount
Solutions Engineer - Remote
Siena AI —London
- Full-time
- Remote
- APIs
- AI
1st Line Engineer - Yateley
Arc —Yateley
- SharePoint
- Computer skills
Fire and Security Engineer
OCS Group —Crawley
- Communication skills
Estates Engineer - Electrical
Horder Healthcare —East Grinstead
- Up to £45,000 a year
- Full-time
- Free parking
- Annual leave
10d
Electrical Technician
CBRE —London
- Full-time
- Employee discount
1d
Shift Mechanical Engineer
CBRE —London
- Full-time
- HVAC
1d
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
M&E Engineer
JLL —London
- HVAC
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme

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Helpdesk Engineer

KDDI Europe -
London

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
1 day ago

Benefits

Health & wellbeing programme
Private dental insurance
Free flu jabs
Company pension
Free or subsidised travel
Private medical insurance
Life insurance

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Desktop support
Sales support
Power BI
Report writing
Report generation
Software deployment
Ticket management
English
Microsoft Office Suite
Japanese
Master's degree
Computer hardware
Ticket management systems
Computer networking
Technical writing
Customer interaction
Communication skills
Time management
Mobile devices

Full job description

Job Summary
Deliver technical support and coordination tasks to meet or exceed customer requirements, including project and maintenance work assigned by Line Managers. Ensure all tasks are completed professionally and promptly to maintain a high level of customer satisfaction.

Duties

- Provide 1st and 2nd level troubleshooting and support via email, phone, remote access, onsite visits, and chat tools.

- Manage cases using IT support ticket systems and ensure timely resolution.

- Liaise with vendors until case closure.

- Perform IT administration and implementation in Windows Server environments and MS365 portal.

- Configure IT elements for day-to-day service delivery.

- Prepare and kit PCs, mobile devices, and peripherals.

- Install software on PCs and mobile devices.

- Conduct proof-of-concept and acceptance testing.

- Develop and support workflow automation and applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI).

- Assist with pre-sales and post-sales activities related to helpdesk proposals.

- Plan and design enterprise IT environments.

- Manage project and service delivery schedules.

- Attend customer meetings and maintain strong relationships.

- Ensure secure operations and maintain a tidy environment.

- Document implementation and modifications.

- Prepare detailed reports for customers and management as required.

- Provide temporary or long-term onsite support when necessary.

- Occasional international travel and early shift coverage or out-of-hours support may be required.

- Perform ad hoc tasks assigned by the line manager.

Experience

- Proven customer service experience.

- Familiarity with PC hardware and mobile devices

- Strong knowledge of Microsoft Active Directory and MS365 administration.

- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI). MS PL-400 certification preferred.

- Familiarity with Microsoft Windows 11, Windows Server, MS Office, and antivirus software.

- Certifications in PC, server, network, and ITIL are advantageous.

- Basic knowledge of cloud services (AWS, Azure) and networking (routers, switches, firewalls).

- Business-level written and verbal communication skills in English and Japanese.

- Strong documentation skills (meeting minutes, work procedures, reports).

- Excellent time management, reliability, and customer-focused mindset.

We’re excited to hear from talented individuals who are passionate about telecommunications and innovation. If you’re ready to take the next step in your career, please submit your application at [email protected] (reference 26/17 and 26/18).

We are an equal opportunity employer and welcome applicants from all backgrounds. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Job Types: Full-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free flu jabs
Free or subsidised travel
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance

Language:

Japanese (preferred)

Location:

London E1W (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in epsom, sry

Helpdesk Engineer

Infrastructure Support Engineer

Infrastructure Support Engineer

1st/ 2nd IT Support Engineer

Support Case Coordinator

Helpdesk Coordinator VA2837

Facilities Assistant

Electrical Engineer

Fabric Engineer

Support and Maintenance Engineer

Sales Security Engineer

Solutions Engineer - Remote

1st Line Engineer - Yateley

Fire and Security Engineer

Estates Engineer - Electrical

Electrical Technician

Shift Mechanical Engineer

2nd Line Engineer - Yateley

Financial Markets Infrastructure Services - Technical Analyst

M&E Engineer

I want to receive the latest job alerts for helpdesk engineer in epsom, sry

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